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"Well it doesnt leak"

"This company has several communication issues. First I had an appt for my door to be measured at 10 am. On the day of the appointment, I received a text at 930 and an email that my appt was now between Noon and 4pm. I decided I would run some errands and when went to leave the contractor was here at 10:00 to measure the door as originally scheduled. I told him that they had notified me of the change but they Never told him. He didn't remove the trim from around the door to measure properly because when the installer showed up months later with the new door and after removing the trim around the door and rechecking, he told me that the door he brought was too short. I had told and showed the salesman that the door I was replacing had extra trim inside the opening and the salesman assurred me that the new door would eliminate this, but the door that was incorrectly measured would still require this extra trim because the saleman Never mentioned this to the representative who took the measurements. The installer apologized and remeasured the door correctly and I had to wait sever weeks for Champion to remake my door and take another day off from work and of course they don't offer any form of compensation to their customers for their own mistakes, just Sorry for the inconvenience. The door was Finally installed yesterday and thankfully I had the same installer who had remeasured the door correctly and he did a Great job. Today I received both a text and an email informing me that my door had been received by my local office and I would soon be contacted to schedule an installation appointment, remember this is After my door had already been installed. I called four different phone numbers to speak to someone and after holding for almost 30 min, I left my call back number. Then coincidently I received an email asking me how I liked my experience with Champion, and that I should leave a review. These doors are not cheap, mine was $15,000, but with the measuring mistakes and the costs of sending the installer here twice with his truck (85 miles away) I can now see why their prices are much higher than local home improvement stores including the cost of installation. My neighbors really like my new front door but agreed that a company this big should have better communication with their customers. The pictures are of the trim on my old door which the first door would still have required because either the salesman didn't mention this to the person measuring or he just didn't measure properly to eliminate the need for this excess trim, but either one is a fail."

"Loving my beautiful new deck the spiral staircase and under decking system. Cant wait to see the storm roll in and not get wet!"

"This started off as a 2-part job. One part needed to wait in a bathroom until a shower unit could be installed in the basement bathroom. The first part was to drywall a missing ceiling and wall in a kitchen. They completed this work. There are some sunken screw heads that need a second coat of mut still. The wall is fine in the kitchen. They drywalled around the toilet area in a main floor bathroom but did not fill in the hole from an old medicine cabinet. The entire main floor bathroom was to be completed it's not. In the basement there was a half wall that was to be drywalled. It's completed and finished. In the basement bathroom the quote says they will used green board they did not. We asked them not to drywall the outside wall of the bathroom because it needed to still be insulated and they drywalled half of this wall. We had given them a lock box to the home and before we could even see what was completed at the home Mario called and demanded full payment even though only half the work was completed. I did pay him the full amount at that time trusting that they would be back to complete the rest of the work. When we did get a chance to see the home a few days later we let Kevin the sales guy know that they used the wrong drywall in the bathroom and drywalled half of a wall that we asked them not to. We removed the drywall on this wall so that the insulation could be installed. The shower was installed and we scheduled them to return to complete the remainder of the drywall. Mario the owner came back to view the job and was very disrespectful and aggressive with my partner. He was very difficult and would not listen to what needed to be accomplished still at the home. It was clear he had no interest in completing the work since had been paid. My partner didn’t feel safe in the home with Mario's aggressive behavior. When he called me to discuss he continued he further aggressive language and told me to “Suck His Dick” which is a clear reflection of his character."

"I gave Andrew some blueprints for a mud kitchen I had found on Etsy and he put it together and stained it within a day! It was the perfect birthday present for my daughter. Would hire again!"

"If I could give less than one star I would. Hired Alvie to replace a porch and install some new exterior doors. He bid the job, took the 50% deposit and I chased him for weeks to start. Didn’t purchase supplies he quoted and I paid for. Rarely showed up when he said he would. Tons of excuses. Asked for gas money to come work on my job Then wanted more money before job was completed. The work done was not as agreed or quoted. Finally ended up firing him. Have to hire someone else to finish work"

"Excellent, great job."

"I hired JLM Home Solutions to install all my interior doors and closets including frames/casings in my upstairs. Jason was a horrible person the entire time I hired him. He acted like a nice person just to get hired. I regret hiring him. Unfortunately I had signed a contract by the time I found out he was no good. Every time I brought up something that was not done right, he’d yell and raise his voice at me. He’s very rude and unprofessional with the worst customer service. He was rude on text, rude on phone and rude in person. Jared, I guess one of his employees was a great person, very polite and did an amazing job. He worked on the project in a professional manner. He didn’t come back though to finish the project because Jason sent another person instead, David, who did an awful job. Jason didn’t want to hear it that David’s work was not the greatest. I had to put a stop payment after I found out one of the closet doors wasn’t installed right and other things that were wrong. Jason got so upset that he had to come back to fix the problem after I told him I didn’t want David. Jason came to my house but failed to fix the problem still. Instead he made me feel threatened in my own house. He was all in my face yelling at me saying nothing was wrong with the closet. Even my little dog was scared. I had to call my daughter and son to come over because I was so terrified that he was maybe going to hurt me. I stayed on the phone all the time while he was there so someone could hear his abusive behavior. That day after Jason left, I had to get a second opinion on the closet. Another contractor couldn’t believe the way the closet was installed and for Jason to insist it was okay. He left the old frame on and didn’t want to here when I mentioned it. I’ll have this closet removed and a new one with new frame installed the right way. I had to insist Jason deduct some money for that closet from the balance owed to him. A couple of days later, I noticed my kitchen door they installed still had cracks on the inside frame close to the lock. I had mentioned that to him. I texted him to let him know with pictures showing the cracks. Now Jason won’t respond to my text, email or phone. I asked him to send one of his guys to fix the door. Not him because I don’t want him around me. I’ve tried everything to get to him. I know he’s ignoring me. I paid him so much money for this project. If I don’t hear from him I’ll have no choice but to file small claims. He cannot leave my door like that after I paid him so much money and thinks he can just get away with it. If there was an option of zero stars, that’s what I’d have given JLM."