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"Extremely Disappointing / Unreliable I scheduled a service appointment with Beutler Air Conditioning & Plumbing and confirmed multiple times by text. The first appointment was Mon 12/8 between 12?4 PM. I replied YES, stayed home, and waited. No technician, no call, no update. They rescheduled for Fri 12/19, also between 12?4 PM. Again I confirmed, cleared my day, and waited. I even called around 7 PM and was told the technician was still ?on the way.? No one ever showed. Two confirmed appointments. Two complete no-shows. Zero communication. Hours of my time wasted. If a customer missed a confirmed appointment, there would be fees ? yet they ghost customers without notice. This shows a serious lack of professionalism and basic respect. I strongly recommend choosing another provider unless you?re prepared to waste full days waiting."