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"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"Very good quality and professional!"

"Installers were very nice and clean"

"We have ceramic tile countertops that were installed when our home was built in 1996. Over time a few tiles had gotten minor cracks and the grout had become worn and difficult to maintain. We considered replacing the tile, but after looking at the amount of work that would be involved and cost of replacement, we decided to explore the possibility of regrouting. I contacted Signature Contracting and corresponded with JJ, sending him photographs and measurements. He confirmed that he could do the job. Given that it was a rather small job and that we live in a fairly remote location, he explained that he would have to find a time to work us into his schedule. As we were in no rush, that was fine. It turned out that a window of two days became available, so we went ahead with the work. JJ and his assistant showed up in the morning of the first day. They were a pleasure to work with. JJ discussed the materials he would use, covered options, and work began. Some tiles were replaced with extra tiles we had, the counters were regrouted, and the seam between the counters and backsplash was recaulked. As it happened, the project was completed in a single day, which worked well for both of us. The counters look beautiful. We were very happy with our experience and are glad we know there is someone we can contact if any other projects come up."

"Extremely disappointed with this company. They do not stand by their guarantees. Did install shower in one day. Was not provided with the shower head I ordered. Calking and trim work was very sloppy. Went through the shower wall into my bedroom, did sparkle wall and left it. Shower doors have leaked and was finally told six months later that there is nothing they can do to correct the issue. Originally quoted $24,000.00 for the walk on shower, eventually agreed to $11,500.00. Completely dissatisfied with my shower. Once they get their payment, they are done."

"It was absolutely great! We remodeled 3 bathrooms. The work was professionally done. Our home was kept clean during the remodeling project. Carpet and floors were covered when necessary. They were consistent with arrival and departure times each day during the project. Very respectful. I enjoyed working with Baldwin Remodelling and plan to hire them again for an additional remodeling project in the near future."

"They did a really good job setting the gravel foundation for a large shed. Finished in one day and very punctual and good quality work."

"I am writing to formally express my deep dissatisfaction with the recent retaining wall replacement project completed by John Krause Construction (JKC) at my property. After reading positive reviews and receiving an estimate that, although over my budget, seemed reasonable for the work involved, I made the decision to hire JKC. Unfortunately, this has proven to be a significant mistake, and I am left extremely disappointed with both the quality of work and the overall experience. Here are the main issues I encountered: 1. Unprofessional Behavior: The crew exhibited unacceptable behavior while working on my property. Not only did I witness them disposing of bodily fluids on-site, but they were also disrespectful and dismissive. when I raised concerns no response was received. I now smell urine when entering and exiting my garage. 2. Unresponsive Ownership: I have attempted to reach out to the owner multiple times to address these concerns and resolve the issues, but my messages have been met with silence. This lack of communication is incredibly frustrating and has only added to my disappointment. The owner refused to speak on the phone since the owner was made aware of the call being recorded. 3. Property Damage: During the construction process, my property was left damaged in multiple areas. This included e.g., landscaping destruction, equipment damage. Personal crew members vehicles being driven through my yard leaving deep tire marks damage. 4. Subpar Quality of Work: Despite the high cost of the project, the final result does not meet the standards outlined in the estimate or contract. No proper grading was completed. Every time it rains pools of water sits in front and behind the wall. The response received was. “we have passed all inspections.  There will be some water pooling while it is settling still. Plus the fact of the hard rain today, it will happen.” The wall has been completed for 2 months. Given the extensive problems, stress and anxiety I have faced. I do not recommend John Krause Construction."