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"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"Very good quality and professional!"

"Installers were very nice and clean"

"JJ and his crew installed new flooring throughout our home. It was not without it's challenges due to the age and condition of the house and the spiral staircase but they made it happen on budget. The end result is beautiful."

"They did a really good job setting the gravel foundation for a large shed. Finished in one day and very punctual and good quality work."

"Extremely disappointed with this company. They do not stand by their guarantees. Did install shower in one day. Was not provided with the shower head I ordered. Calking and trim work was very sloppy. Went through the shower wall into my bedroom, did sparkle wall and left it. Shower doors have leaked and was finally told six months later that there is nothing they can do to correct the issue. Originally quoted $24,000.00 for the walk on shower, eventually agreed to $11,500.00. Completely dissatisfied with my shower. Once they get their payment, they are done."

"Exceptional Service & Quality Work! I recently hired American Eagle Building & Design, LLC to help rearrange a few areas in my day spa (Jacqueline Morgan Day Spa) and create two new treatment areas in Solomons Island, MD. From the very beginning, their communication was outstanding. They listened carefully to everything I asked for and remembered every detail throughout the project. Their attention to detail was truly impressive—every aspect of the job was done with precision and care. They stayed true to their original estimate, which was incredibly detailed and transparent, with no unexpected costs. The team was also very easy to talk to, making the entire process smooth and stress-free. What really stood out was their cleanliness and professionalism. At the end of each day, they left the space spotless, which was so important for my business. If you’re looking for a reliable, skilled, and professional construction team, I highly recommend American Eagle Building & Design, LLC. I couldn’t be happier with the results!"

"It was absolutely great! We remodeled 3 bathrooms. The work was professionally done. Our home was kept clean during the remodeling project. Carpet and floors were covered when necessary. They were consistent with arrival and departure times each day during the project. Very respectful. I enjoyed working with Baldwin Remodelling and plan to hire them again for an additional remodeling project in the near future."

"I am writing to formally express my deep dissatisfaction with the recent retaining wall replacement project completed by John Krause Construction (JKC) at my property. After reading positive reviews and receiving an estimate that, although over my budget, seemed reasonable for the work involved, I made the decision to hire JKC. Unfortunately, this has proven to be a significant mistake, and I am left extremely disappointed with both the quality of work and the overall experience. Here are the main issues I encountered: 1. Unprofessional Behavior: The crew exhibited unacceptable behavior while working on my property. Not only did I witness them disposing of bodily fluids on-site, but they were also disrespectful and dismissive. when I raised concerns no response was received. I now smell urine when entering and exiting my garage. 2. Unresponsive Ownership: I have attempted to reach out to the owner multiple times to address these concerns and resolve the issues, but my messages have been met with silence. This lack of communication is incredibly frustrating and has only added to my disappointment. The owner refused to speak on the phone since the owner was made aware of the call being recorded. 3. Property Damage: During the construction process, my property was left damaged in multiple areas. This included e.g., landscaping destruction, equipment damage. Personal crew members vehicles being driven through my yard leaving deep tire marks damage. 4. Subpar Quality of Work: Despite the high cost of the project, the final result does not meet the standards outlined in the estimate or contract. No proper grading was completed. Every time it rains pools of water sits in front and behind the wall. The response received was. “we have passed all inspections.  There will be some water pooling while it is settling still. Plus the fact of the hard rain today, it will happen.” The wall has been completed for 2 months. Given the extensive problems, stress and anxiety I have faced. I do not recommend John Krause Construction."