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"We have used Daniel Bullard previously and when he remodeled our master bathroom he did great work. On Christmas Eve a pipe burst and caused water damage. One room, a closet and flooring in multiple rooms had to be replaced. The flooring is a huge issue with my complaint. Originally we were going to do simple peel and stick vinyl planks like we did in our living room. For whatever reason they could not get them to stick so we have Daniel the authority to choose flooring that fell into the insurance company budget. He chose a click and lock laminate flooring that had a residential lifetime warranty. When installing this floor the planks are supposed to be staggered and trim is supposed to be installed to keep the flooring nice and tight with no wiggle room. We noticed almost immediately that in one area there were a few boards not laying flat. He came out and fixed it and when he did he didn't stagger the boards. The repairs were complete the end of February 2023. By June 2023 we noticed that the flooring was shifting and contacted Daniel (the owner). He said he would work with us on the labor to replace it. We contacted him again and asked him to come and see how bad it really was. He came out in July and said that he made a mistake in installation and he would cover the labor and half of the materials. He stated this in front of myself and my mother. We agreed even though we felt he should pay for it all as he installed it wrong causing it to break and our new floors needed to be replaced less than han 6 months after installation. We saved money to cover our half of materials. He had a family medical crisis so he chose November 13, 2023 for install. We repeatedly texted asking how he would like to do the material, we pay upfront for it all and then he would pay us the half or he pick up and pay and we reimburse. That's when he changed it to he was not covering any material. We reluctantly agreed so we could fix the now falling apart floor. Before 11/13/23 we texted multiple times asking what time to expect him. No answer. Finally that day he said I can have someone there on the 15th to start. He forgot to put us on the schedule. On the 15th he and 2 of his subcontractors arrived late dropped the material off and left said they would be here between 8 and 9 the next morning. They showed at 2:30 to remove the damaged floor. Then they left. Returned Friday and his subcontractors did an amazing job. Daniel however is someone you need to get everything in writing because he went back on his word about paying half, he should have paid for it all because he improperly installed it or we wouldn't have needed to replace it again so fast. We spent over $1200 between materials and having to stay in a hotel for a night because we couldn't access half our house, not including ordering out because our fridge and stove were in our living room. Very, very unhappy. We should not have had to spend this money a second time in less than a year. A good contractor stands behind their work and he didn't. I have photos of the bad install in anyone wants them."

"Very unprofessional on scheduling, they change the dates on meeting like 3 times. I dont recommend this company. Very frustrating dealing with a company that cant come through. "

"Dependable service, and customer focused."

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"My restroom was outstanding I was super satisfied definitely will use them.. Can't wait to do my kitchen"

"Can't recommend Lakewood Restoration enough. They did a great job, at a great price, and on budget. I am amazed at how well he built a wall on an existing wall of a loft and closed it in to make another bedroom. He explained everything well with me and really cared about getting this project done correctly. He is very detail orientated and would recommend again!"

"Tip top is an excellent company. I did not know there were still firms out there that took customer service as seriously as they do. They went above and beyond what most would have done to help me make my dream a reality. Their work was outstanding . They finished in two days and left my driveway as neat as they found it. I would highly recommend this company."