Get matched with top tankless water heater repair pros in Redwood-estates, CA

"They were able to get out to me quickly, even on the weekends. They were very professional. "

"The Pro was very professional and pleasant. We will continue to work together. "

"Cesar came to consult on my leaking water heater, was super friendly and gave me a few options to choose from. Since my issue was a bit urgent, they were able to source a 75 gal water heater and by the afternoon they were able to start installation. Vincent came to do the installation and he was super friendly as well. He took care to dry up any water spillage, and tidied up and took time to answer my questions before leaving. Thanks to those two who love and take pride in their work."

"Better Water Heater installed our tankless water heater incorrectly, creating a significant safety hazard for our tenant, an African American family of 5 with 3 small children. After a contractor from AHS reviewed the installation, they confirmed multiple issues, including code violations and fire risks. Major Problems with the Installation: Unsafe placement in a closet - The condensate has no proper drainage, which could lead to mold, rust, and fire hazards. Improper use of an evaporator pan - This pan is not intended for water heaters, creating a fire risk in an enclosed space. Oversized unit for our home - The Rinnai RU160iN is designed for larger homes. It's far too big for our 1-bed, 1-bath house, making it inefficient. Insufficient gas line - According to AHS, the gas line is too small to support this oversized unit, which could lead to gas flow issues or even pose a fire hazard. The city won't allow this installation to pass inspection because the gas line doesn't meet the required capacity. Permit/code violations - The installation was done without a permit and violates multiple building codes. When we confronted the company, they insisted their work was done correctly. Their "solution"? If we wanted the job to be done legally, we would have to pay for both the permit, their time working with inspectors, and additional costs to fix their mistakes--$995 for a bigger gas line to support the oversized unit. On top of that, they quoted us $585 for permit costs, even though the city building department told us the permit fee is only $150. Bottom Line: If you want a safe, legal, and code-compliant installation, DO NOT trust Better Water Heater. They cut corners, refuse accountability, and expect customers to pay extra to fix their mistakes."

"Fantastic Rooter staff and techs were all very nice. Were on time and did a great job. Neat and clean work. Friendly and helpful and smiling. I will definitely use them again."

"Better than excellent. David was great. He explained all options, answered questions, completed the job faster than expected, and when it is time to replace my heater I will call on David and only David."

"SUPER PROFESSIONAL GREAT PRICES WENT ABOVE AND BEYOND!!"

"They are very expensive. Yet does good work. Installed a Water heater for my home."

"Never had such a great experience with any contractor. So grateful to Eugene, Artem, Nick, and Alex not only for the great work they did, but for the care and attention they put in for 3 straight months. My house is built kind of complicatedly and the water heater isn't located in the most accessible place, but they were able to make it work. Not only that, but Eugene found me a new tankless water heater that would also work with my radiant floors - not only saving cost, but space as well. To say they went above and beyond is an understatement. They came back multiple times to make sure work was up to par - never half-assing anything. Really hoping I don't have any reason to need to reach out again soon, but if I do, I know who I'll be calling. Also, special shout out to Jeremy, Karen, and Kathy for their logistical help as well!"

"The work was excellent, very cleanly done, great knowledge and helpful information from Gert, the owner of company. Good communication from company. Would work with this business again."