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Countertops installers in Richardson

Avatar for ArtuSans Construction
ArtuSans Construction
5.00(
5
)
Approved Pro
ArtuSans Construction
5.00(
5
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
1 years of experience

At ArtuSans Construction we believe that every successful project is built on a foundation of transparency, quality craftsmanship, and a team of dedicated professionals. As a leading general contracting business, we take pride in transforming our clients' visions into reality, delivering exceptional results on time and within budget. Our commitment to transparency sets us apart in the industry. From the initial consultation to project completion, we maintain clear, open communication with our clients, ensuring they are informed and involved at every stage. We provide detailed estimates, comprehensive project timelines, and regular updates to foster trust and eliminate surprises.

"They did a great job and was timely"

Kevin B on July 2025

At ArtuSans Construction we believe that every successful project is built on a foundation of transparency, quality craftsmanship, and a team of dedicated professionals. As a leading general contracting business, we take pride in transforming our clients' visions into reality, delivering exceptional results on time and within budget. Our commitment to transparency sets us apart in the industry. From the initial consultation to project completion, we maintain clear, open communication with our clients, ensuring they are informed and involved at every stage. We provide detailed estimates, comprehensive project timelines, and regular updates to foster trust and eliminate surprises.

"They did a great job and was timely"

Kevin B on July 2025


Avatar for Green Thumbs Landscaping
Green Thumbs Landscaping
9551 Culberson Street
4.75(
4
)
Approved Pro
Green Thumbs Landscaping
9551 Culberson Street
4.75(
4
)
Approved Pro
Customers say: Quick response
535 local quotes requested
Free onsite estimate

Upkeep of residential and commercial. Mowing, Edging, Weedeating, clean up, Tree Trimming/Removal, Fertilizing, Flower Beds, Fencing (Metal & Wood also staining ), Sod Installment & house and concreter pressure wash, also concrete slab

"Very pleased with their work. Reasonable price. Intend to use again."

Muriel M on April 2025

Upkeep of residential and commercial. Mowing, Edging, Weedeating, clean up, Tree Trimming/Removal, Fertilizing, Flower Beds, Fencing (Metal & Wood also staining ), Sod Installment & house and concreter pressure wash, also concrete slab

"Very pleased with their work. Reasonable price. Intend to use again."

Muriel M on April 2025


Avatar for Landscape Innovations
Landscape Innovations
127 Red Bluff Dr.
4.58(
103
)
Approved Pro
Landscape Innovations
127 Red Bluff Dr.
4.58(
103
)
Approved Pro
Customers say: Super punctual
1315 local quotes requested
40 years of experience

Landscape Innovations Has Been In Business In The DFW Metroplex For 40 Years. We Have Received Awards For Both Residential And Commercial Landscape Installations. We Enjoy Working With The Individual Property Owner To Ensure The Highest Quality Landscape Installation In The Attempt To Make Your Property The Envy Of The Community. Our Employees Maintain The Highest Degree Of Professionalism, While At The Same Time Are Friendly And Personable. We Would Greatly Appreciate The Opportunity To Service Your Landscape Needs In An Attempt To Assure The Highest Quality Workmanship In The Metroplex For Your Property. Ask About Our Angie's List Discount. We Offer 100% Customer Satisfaction Or Your Money Back Guaranteed!!! Please Contact Us At 817-832-4790 Or 214-704-7993 Or email landscapeInnovations@rocketmail.com. Please Visit Our Website landscapeinnovations.org to see some of our customer's testimonials. We Look Forward To Working With You!!! Warmest Regards, Michael Rohe/President Landscape Innovations

"We were very happy with our landscape project. Mike created a plan that included our input. He and his crew arrived as scheduled and completed the job in one day."

Marc C on April 2025

Landscape Innovations Has Been In Business In The DFW Metroplex For 40 Years. We Have Received Awards For Both Residential And Commercial Landscape Installations. We Enjoy Working With The Individual Property Owner To Ensure The Highest Quality Landscape Installation In The Attempt To Make Your Property The Envy Of The Community. Our Employees Maintain The Highest Degree Of Professionalism, While At The Same Time Are Friendly And Personable. We Would Greatly Appreciate The Opportunity To Service Your Landscape Needs In An Attempt To Assure The Highest Quality Workmanship In The Metroplex For Your Property. Ask About Our Angie's List Discount. We Offer 100% Customer Satisfaction Or Your Money Back Guaranteed!!! Please Contact Us At 817-832-4790 Or 214-704-7993 Or email landscapeInnovations@rocketmail.com. Please Visit Our Website landscapeinnovations.org to see some of our customer's testimonials. We Look Forward To Working With You!!! Warmest Regards, Michael Rohe/President Landscape Innovations

"We were very happy with our landscape project. Mike created a plan that included our input. He and his crew arrived as scheduled and completed the job in one day."

Marc C on April 2025


Avatar for DJ's Custom Cabinets
DJ's Custom Cabinets
6379 Hovenkamp Ln
4.92(
113
)
Approved Pro
DJ's Custom Cabinets
6379 Hovenkamp Ln
4.92(
113
)
Approved Pro
Customers say: Quality work
Recommended by 98% of Angi customers
Recommended by 98% of HomeAdvisor customers
2570 local quotes requested

Established in 1989, we build high-end custom cabinets, designed and built to fit your space. We pay close attention to detail, and provide excellent quality and workmanship in the work we do. The owner, Don Dockery, has over 40 years of cabinet building experience. Because of his hands-on approach to his business, he is a part of every step of the process it takes to build your custom cabinets. Nothing will go into your home without Don's personal approval. Email us today at djscustomcabinet@aol.com with an idea of what you would like and we will contact you with an estimate. Then, we will set up an appointment to meet with you if our estimate suits your budget. 817-770-1711

"DJ Cabinets did an exceptional job. I showed them a picture of what I wanted and the cabinets came out beautifully. Great company to work with."

Patricia H on July 2025

Established in 1989, we build high-end custom cabinets, designed and built to fit your space. We pay close attention to detail, and provide excellent quality and workmanship in the work we do. The owner, Don Dockery, has over 40 years of cabinet building experience. Because of his hands-on approach to his business, he is a part of every step of the process it takes to build your custom cabinets. Nothing will go into your home without Don's personal approval. Email us today at djscustomcabinet@aol.com with an idea of what you would like and we will contact you with an estimate. Then, we will set up an appointment to meet with you if our estimate suits your budget. 817-770-1711

"DJ Cabinets did an exceptional job. I showed them a picture of what I wanted and the cabinets came out beautifully. Great company to work with."

Patricia H on July 2025


Avatar for Akraba LLC
Akraba LLC
Located
4.00(
3
)
Approved Pro
Akraba LLC
Located
4.00(
3
)
Approved Pro
Customers say: Quick response
1570 local quotes requested
13 years of experience

Akraba LLC opened as a family business with 20 years of experience worldwide! We are more than proud to announce that we step forward and decided to open the company and share our knowledge and expertise with the clients around Dallas area. Clients that want to renovate their homes, renovate by specific budget, design and work on ideas together. We offer 3d design before starting the project. We walk through material with our clients. We spends as much time as we need to show materials and options from the cheapest to the most expensive and luxury materials and designs . We explain step by step , from the begging of the project until the end of it . Feel free to contact us any time for any kind of question! Akraba LLC Construction & Remodeling.

"5 stars for the final product, 3 stars on the customer service experience. I contacted Akraba fully aware of their minimum but had a number of tasks and wanted to have the work done by professionals rather than trying to DIY it. This included replacing a window that would not open, replacing an interior double door with one that would lock, repairing the cosmetic damage around a skylight, and replacing a ceiling fan. Louie and Ily reached out immediately, listed to our concerns, requests, and HOA requirements and were able to not only provide a quote for the needed work but also quoted out replacing our fence at a more than reasonable price. While we did have some minor issues with the workers they sent (primarily regarding scheduling), Louie was very reassuring throughout the process and personally came to review and address each concern. Now that the work is complete both we and the HOA are happy with the work they did would recommend them to anyone that needs large projects done."

Annika H on May 2025

Akraba LLC opened as a family business with 20 years of experience worldwide! We are more than proud to announce that we step forward and decided to open the company and share our knowledge and expertise with the clients around Dallas area. Clients that want to renovate their homes, renovate by specific budget, design and work on ideas together. We offer 3d design before starting the project. We walk through material with our clients. We spends as much time as we need to show materials and options from the cheapest to the most expensive and luxury materials and designs . We explain step by step , from the begging of the project until the end of it . Feel free to contact us any time for any kind of question! Akraba LLC Construction & Remodeling.

"5 stars for the final product, 3 stars on the customer service experience. I contacted Akraba fully aware of their minimum but had a number of tasks and wanted to have the work done by professionals rather than trying to DIY it. This included replacing a window that would not open, replacing an interior double door with one that would lock, repairing the cosmetic damage around a skylight, and replacing a ceiling fan. Louie and Ily reached out immediately, listed to our concerns, requests, and HOA requirements and were able to not only provide a quote for the needed work but also quoted out replacing our fence at a more than reasonable price. While we did have some minor issues with the workers they sent (primarily regarding scheduling), Louie was very reassuring throughout the process and personally came to review and address each concern. Now that the work is complete both we and the HOA are happy with the work they did would recommend them to anyone that needs large projects done."

Annika H on May 2025


Avatar for Waldner Construction
Waldner Construction
2250 Marsh Lane
5.00(
2
)
Approved Pro
Waldner Construction
2250 Marsh Lane
5.00(
2
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
962 local quotes requested

At the heart of everything we do is a commitment to craftsmanship, integrity, and customer satisfaction. With years of hands-on experience and deep industry knowledge, we deliver not just quality work—but lasting results that speak for themselves. From the first handshake to the final walkthrough, we approach every project with precision, professionalism, and an unwavering attention to detail. What sets us apart? Clear communication, dependable service, and a safety-first mindset—no matter the size or scope of the job. We're not just building projects; we're building trust, one satisfied client at a time.

"The team was very transparent and nice. They did an amazing work and ended it on time! Would definitely recommend and will be using for future projects."

Paula b on February 2025

At the heart of everything we do is a commitment to craftsmanship, integrity, and customer satisfaction. With years of hands-on experience and deep industry knowledge, we deliver not just quality work—but lasting results that speak for themselves. From the first handshake to the final walkthrough, we approach every project with precision, professionalism, and an unwavering attention to detail. What sets us apart? Clear communication, dependable service, and a safety-first mindset—no matter the size or scope of the job. We're not just building projects; we're building trust, one satisfied client at a time.

"The team was very transparent and nice. They did an amazing work and ended it on time! Would definitely recommend and will be using for future projects."

Paula b on February 2025


Avatar for Pinckard Landscape Services LLC
Pinckard Landscape Services LLC
PO Box 210311
4.86(
329
)
Approved Pro
Pinckard Landscape Services LLC
PO Box 210311
4.86(
329
)
Approved Pro
Customers say: Quality work
Recommended by 95% of Angi customers
Recommended by 95% of HomeAdvisor customers
374 local quotes requested

Our service areas are Colleyville, Southlake, Grapevine, Keller, HEB, NRH, Trophy Club and North Arlington

"Ron took care of us so well. He installed a very expansive drainage system in our backyard since it was flooding consistently last August, and now almost a year later it still works perfectly. We have had awful rains this year, but no flooding at all. I highly recommend him!!!"

Dustin P on May 2025

Our service areas are Colleyville, Southlake, Grapevine, Keller, HEB, NRH, Trophy Club and North Arlington

"Ron took care of us so well. He installed a very expansive drainage system in our backyard since it was flooding consistently last August, and now almost a year later it still works perfectly. We have had awful rains this year, but no flooding at all. I highly recommend him!!!"

Dustin P on May 2025


Avatar for Hard Rock Imports
Hard Rock Imports
3207 ORADELL LN
4.86(
7
)
Approved Pro
Hard Rock Imports
3207 ORADELL LN
4.86(
7
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
124 local quotes requested

Hard Rock Imports offers high quality quartz countertops, marble countertops, and granite countertops. We do fabrication, and installation ONLY. We work primarily Dallas, Plano and Frisco Texas areas. We have over 40 years of combined experience in both natural stone countertops and engineered stone countertops materials like quartz. Our high quality craftsmanship includes our impressive mitered edges and near invisible seams. We service the greater Dallas and Plano areas with our fabrication facilities located in Dallas. Which gives us an edge over many suppliers in the market with better quality control and more competitive pricing. All of our installations are performed by Master Installers. This assures you of the highest level of craftsmanship to maximize the beauty of your home. Our customers range from individual homeowners, businesses, contractors, and multi-unit housing developments. Our focus is on offering quality countertops at the best value in the area. Backed with a 100% satisfaction guarantee! Contact us today for a Free Estimate or to talk with a countertop expert.

"5 Stars – Absolutely Outstanding Kitchen Remodel Experience with Max! We recently completed a full kitchen remodel, including a stunning quartz transformation for our island and countertops — and I can confidently say that working with Max was the best decision we made. From the very beginning, Max went above and beyond. He spent time with us, guided us through selecting the perfect stone at the warehouse, and made sure every choice aligned beautifully with our vision. What truly stood out was his deep knowledge and genuine care throughout the process — always advising us on what would work best and what to avoid, never rushing, always thoughtful. Once the project kicked off, Max was incredibly hands-on. He was there every day, closely supervising the work, ensuring everything met the highest standards. His crew mirrored his commitment — precise, professional, and clearly passionate about their craft. The final result? Absolutely stunning. Our kitchen came out better than we could have imagined — elegant, modern, and full of warmth. It has completely transformed our home. If you’re thinking about remodeling your kitchen, stop searching. Trust Max. He is truly one of the best in the industry, and it was a pleasure having him lead our project. Can’t recommend him enough!"

pankaj b on April 2025

Hard Rock Imports offers high quality quartz countertops, marble countertops, and granite countertops. We do fabrication, and installation ONLY. We work primarily Dallas, Plano and Frisco Texas areas. We have over 40 years of combined experience in both natural stone countertops and engineered stone countertops materials like quartz. Our high quality craftsmanship includes our impressive mitered edges and near invisible seams. We service the greater Dallas and Plano areas with our fabrication facilities located in Dallas. Which gives us an edge over many suppliers in the market with better quality control and more competitive pricing. All of our installations are performed by Master Installers. This assures you of the highest level of craftsmanship to maximize the beauty of your home. Our customers range from individual homeowners, businesses, contractors, and multi-unit housing developments. Our focus is on offering quality countertops at the best value in the area. Backed with a 100% satisfaction guarantee! Contact us today for a Free Estimate or to talk with a countertop expert.

"5 Stars – Absolutely Outstanding Kitchen Remodel Experience with Max! We recently completed a full kitchen remodel, including a stunning quartz transformation for our island and countertops — and I can confidently say that working with Max was the best decision we made. From the very beginning, Max went above and beyond. He spent time with us, guided us through selecting the perfect stone at the warehouse, and made sure every choice aligned beautifully with our vision. What truly stood out was his deep knowledge and genuine care throughout the process — always advising us on what would work best and what to avoid, never rushing, always thoughtful. Once the project kicked off, Max was incredibly hands-on. He was there every day, closely supervising the work, ensuring everything met the highest standards. His crew mirrored his commitment — precise, professional, and clearly passionate about their craft. The final result? Absolutely stunning. Our kitchen came out better than we could have imagined — elegant, modern, and full of warmth. It has completely transformed our home. If you’re thinking about remodeling your kitchen, stop searching. Trust Max. He is truly one of the best in the industry, and it was a pleasure having him lead our project. Can’t recommend him enough!"

pankaj b on April 2025


Avatar for Nortex Fence & Patio
Nortex Fence & Patio
5520 Overland Dr.
4.28(
138
)
Approved Pro
Nortex Fence & Patio
5520 Overland Dr.
4.28(
138
)
Approved Pro
Customers say: Quality work
1988 local quotes requested
27 years of experience

Nortex Fence & Patio offers free estimates! We build custom, quality fences, decks, arbors, patio covers, driveway gates, retaining walls, stamped concrete, and more. We offer competitive prices while still using top quality material, and highly skilled, experienced, and knowledgable builders. Nortex strives to build relationships with our valued customers, and your feedback is so very appreciated. Thank you for taking the time to tell us how we are serving you! We serve all of North Dallas! Free estimates!

"This was my first new fence purchase, and Jeff made it as easy as possible to get a fence that is not “one of the best”, but “the best” on the block. And compared to other quotes, the was the good (quality) deal."

Steve Q on July 2024

Nortex Fence & Patio offers free estimates! We build custom, quality fences, decks, arbors, patio covers, driveway gates, retaining walls, stamped concrete, and more. We offer competitive prices while still using top quality material, and highly skilled, experienced, and knowledgable builders. Nortex strives to build relationships with our valued customers, and your feedback is so very appreciated. Thank you for taking the time to tell us how we are serving you! We serve all of North Dallas! Free estimates!

"This was my first new fence purchase, and Jeff made it as easy as possible to get a fence that is not “one of the best”, but “the best” on the block. And compared to other quotes, the was the good (quality) deal."

Steve Q on July 2024


Avatar for DFW Improved
DFW Improved
6652 Pinecrest Dr.
4.42(
620
)
Approved Pro
DFW Improved
6652 Pinecrest Dr.
4.42(
620
)
Approved Pro
Customers say: Quality work
1118 local quotes requested
20 years of experience

DFW Improved is a full-service home remodeling contractor that specializes in understanding your goals and providing top-tier results. Rated Top 500 in the Nation in 2018 by Qualified Remodeler, our Design-Build team is ready to serve you. Whether it’s bathroom and kitchen remodeling, media rooms and built-ins; outdoor living spaces or a room addition, we are a general contractor in an elite class of award-winning service providers recognized for building excellence. We design and build for general home renovation, insurance restoration, universal design solutions for aging-in-place, and more to improve your home’s value and your quality of life. Visit our website for service areas and get inspired by our photo gallery. Email: freequote@dfwimproved.com DBAs: DFW Home Services LLC, DFW Homes LLC

"In August 2022, after hearing about DFW Improved on a home improvement radio show, we entered into two contracts with them for a roof replacement and interior water damage repair. These contracts were based on insurance-approved scopes following the 2021 ice storm. DFW Improved began the roof replacement project first. Following the replacement, the roof continued to leak due to their failure to replace the flashings. Despite corresponding work items in the insurance scope (confirmed later by the insurance adjuster's email), the DFW Improved salesperson insisted that flashing was not part of the roof. He threatened legal action if further payment was not made. Prior to this, they presented two identical model shingles as choices, which their own roof subcontractor on-site disclosed. Upon our inquiry via email, instead of addressing the issue, the salesperson accused us of defaming their company. Furthermore, they quoted $900 for a non-existent siding hole and estimated $25,000 for a bookcase, which their own designer valued at $6,000 to $7,000. While the roof leaking issue was still unresolved, DFW Improved began interior work. Instead of submitting the agreed supplement request as agreed, they skipped necessary steps to cut water-damaged drywall. To prevent wasted effort, we instructed workers to stop. The salesperson responded, stating that workers would not proceed with any work not approved by insurance. However, he emailed the insurance company claiming that the work had already been completed, causing significant confusion for us. During the halt period, we sent out numerous issues such as broken air pipes, cracked roof rafters, missing insulation, roof holes, missing felt paper, and a leaking roof. However, we received no response other than prevaricate explanations and demanding for money. We escalated to the DFW Improved upper manager who responded that they are their best team members and disregarded our request for an alternative project team. DFW Improved abandoned the projects and warranties, and initiated separation in December 2022. Both parties engaged in negotiations over separation costs. During this process, DFW Improved unexpectedly sent four individuals to our house, claiming to inspect texture work and demanding payment. Subsequently, DFW Improved placed a lien on our house, and their lawyer sent a demanding letter stating they would auction our house and (quote)“sue Vigorously” if payment was not made, despite the mediation/arbitration clause clearly outlined in the contracts. Under this pressure, we filed a claim in Tarrant County Small Claims Court, where the lien was placed. Later, their lawyer filed a motion to transfer the case to Collin County, where DFW Improved is based. We refused to comply with a demand for $5,000 and the confidentiality requirement during mediation. DFW Improved filed a new case simultaneously in the higher Tarrant County District Court, demanding a new amount of $59,845 and seeking to enforce the lien, providing no explanation for this amount. According to their co-owner's email, their accounting book calculated that we owed them a total of $1,260 (detailed below). During pre-mediation discussions, their lawyer attempted to justify their request for $8k, citing that a significant portion was allocated to attorneys' fees. We did not engage their lawyer to send us a threatening letter containing false statements about suing us without mediation. Their lawyer also declined $65 public mediator service provided by the Tarrant Small Claims Court. Additionally, they unilaterally escalated the dispute to a higher court. We have never been late with their payments. In fact, DFW Improved made a math error by crediting the blind work twice. When we brought this to their attention, DFW Improved spent extra time correcting the invoice, and their salesperson initiated an internal investigation. Any delay was certainly not caused by us. DFW Improved filed a lien attempting to collect the costs again, despite already receiving payment. See the invoice they submitted, which completely overlooks the $35,895.76 payment we made (supported by our bank transactions). —-------------The payment schedule on the contract has major math errors—--------- Payments for the work are due as follows: Contract Total $ 194,972.33 $ 19,497.23 deposit is due at initial design meeting.(10% of the Contract Total) 20% of the Contract Total is due at the preconstruction meeting. 30% of the Contract Total is due at start of drywall repair. ←– we requested halt at this phase and according to texas property code Sec. 28.003. EXCEPTION FOR GOOD FAITH DISPUTE; we can WITHHOLDING up to 110% of the difference between the amount the obligee claims is due and the amount the obligor claims is due. 30% of the Contract Total is due at start of countertop/trim installation. ←–we don’t even have any work for countertop 17% of the Contract Total is due at walkthrough. Remaining contract total is due at completion. 10%+20+30%+30%+17% + Remaining is more than 107%! DFW Improved needs to refund the incorrectly collected funds. -------DFW Improved co-owner's calculation based on their accounting book--------- ROOFING PROJECT Contracted amount: $52,364.74 Approved Credits Total ($3128.51) Xactimate difference ($1499.88) Line #18 R&R Chimney Flashing ($438.29) Line #25 Digital satellite ($49.24) Line #27 R&R Window Screen ($649.38) Line #53 Window Bid ($491.72) Payments to date: ($36,655.32) Roofing Project Balance due to DFW Improved $12,580.91 Line #20 Step Flashing Line #21 Flashing - L Flashing Additional credit discussed above of $1,478.63 brings this amount to $11,102.28 <--- DFW Improved never passed the city inspection and provide completion list and promised warranty INTERIOR PROJECT Current payments ($35,895.76) Current Costs to Date $28,432.84 Demo crew $550 Demo crew $150 Plumbing crew $690 Drywall crew $19,200 Insulation company $3000 Home Depot - misc. materials $104.03 Total for labor and material $23,694.03 <---this amount is already paid 20% per insurance standards for Profit and Overhead $4,738.81 Interior Project Credit for exhaust fan duct ($150) Interior Project Balance due to homeowner ($7,612.92) Total amount due(combine both contracts) $1,260 —----interior invoice from DFW Improved(removed detail name of subcontractors)---------- 11/12/2022 homeowner:2022-August-Interior Insurance Rest Remodeling $ 150.00 11/17/2022 homeowner:2022-August-Interior Insurance Rest demo $ 550.00 11/17/2022 6013751 homeowner:2022-August-Interior Insurance Rest Home Depot $ 23.27 11/17/2022 6013734 homeowner:2022-August-Interior Insurance Rest Home Depot $ 23.02 11/25/2022 816725 homeowner:2022-August-Interior Insurance Rest Drywall $ 19,200.00 11/21/2022 2014093 homeowner:2022-August-Interior Insurance Rest Home Depot $ 115.46 11/22/2022 1200043 homeowner:2022-August-Interior Insurance Rest Home Depot $ (57.72) 11/29/2022 34736796-$690 homeowner:2022-August-Interior Insurance Rest Plumbing $ 690.00 11/30/2022 10-85062 homeowner:2022-August-Interior Insurance Rest Insulation $ 900.00 11/30/2022 10-85061 homeowner:2022-August-Interior Insurance Rest Insulation $ 2,100.00 $ 23,694.03 They attempted to inflate the amount to $22,835.94 by falsely claiming work on the wall texture extended from the actual 10% (bottom 1 foot of each wall) to 100%. Their lien is invalid, and their claim is baseless according to the evidence in their own submitted invoice. We are uncertain about the extent and duration of the legal battle DFW Improved and their lawyer will continue to pursue. It has been nearly two years. Instead of assisting us with the aftermath of a natural disaster, DFW Improved attempted to extort money from us and our insurance provider. This has resulted in substantial legal fees, emotional stress, and significant delays in repairing our house, necessitating prolonged rental expenses. Despite our efforts to settle amicably, they persist in prolonging and escalating the dispute. This inci"

phillip c on June 2024

DFW Improved is a full-service home remodeling contractor that specializes in understanding your goals and providing top-tier results. Rated Top 500 in the Nation in 2018 by Qualified Remodeler, our Design-Build team is ready to serve you. Whether it’s bathroom and kitchen remodeling, media rooms and built-ins; outdoor living spaces or a room addition, we are a general contractor in an elite class of award-winning service providers recognized for building excellence. We design and build for general home renovation, insurance restoration, universal design solutions for aging-in-place, and more to improve your home’s value and your quality of life. Visit our website for service areas and get inspired by our photo gallery. Email: freequote@dfwimproved.com DBAs: DFW Home Services LLC, DFW Homes LLC

"In August 2022, after hearing about DFW Improved on a home improvement radio show, we entered into two contracts with them for a roof replacement and interior water damage repair. These contracts were based on insurance-approved scopes following the 2021 ice storm. DFW Improved began the roof replacement project first. Following the replacement, the roof continued to leak due to their failure to replace the flashings. Despite corresponding work items in the insurance scope (confirmed later by the insurance adjuster's email), the DFW Improved salesperson insisted that flashing was not part of the roof. He threatened legal action if further payment was not made. Prior to this, they presented two identical model shingles as choices, which their own roof subcontractor on-site disclosed. Upon our inquiry via email, instead of addressing the issue, the salesperson accused us of defaming their company. Furthermore, they quoted $900 for a non-existent siding hole and estimated $25,000 for a bookcase, which their own designer valued at $6,000 to $7,000. While the roof leaking issue was still unresolved, DFW Improved began interior work. Instead of submitting the agreed supplement request as agreed, they skipped necessary steps to cut water-damaged drywall. To prevent wasted effort, we instructed workers to stop. The salesperson responded, stating that workers would not proceed with any work not approved by insurance. However, he emailed the insurance company claiming that the work had already been completed, causing significant confusion for us. During the halt period, we sent out numerous issues such as broken air pipes, cracked roof rafters, missing insulation, roof holes, missing felt paper, and a leaking roof. However, we received no response other than prevaricate explanations and demanding for money. We escalated to the DFW Improved upper manager who responded that they are their best team members and disregarded our request for an alternative project team. DFW Improved abandoned the projects and warranties, and initiated separation in December 2022. Both parties engaged in negotiations over separation costs. During this process, DFW Improved unexpectedly sent four individuals to our house, claiming to inspect texture work and demanding payment. Subsequently, DFW Improved placed a lien on our house, and their lawyer sent a demanding letter stating they would auction our house and (quote)“sue Vigorously” if payment was not made, despite the mediation/arbitration clause clearly outlined in the contracts. Under this pressure, we filed a claim in Tarrant County Small Claims Court, where the lien was placed. Later, their lawyer filed a motion to transfer the case to Collin County, where DFW Improved is based. We refused to comply with a demand for $5,000 and the confidentiality requirement during mediation. DFW Improved filed a new case simultaneously in the higher Tarrant County District Court, demanding a new amount of $59,845 and seeking to enforce the lien, providing no explanation for this amount. According to their co-owner's email, their accounting book calculated that we owed them a total of $1,260 (detailed below). During pre-mediation discussions, their lawyer attempted to justify their request for $8k, citing that a significant portion was allocated to attorneys' fees. We did not engage their lawyer to send us a threatening letter containing false statements about suing us without mediation. Their lawyer also declined $65 public mediator service provided by the Tarrant Small Claims Court. Additionally, they unilaterally escalated the dispute to a higher court. We have never been late with their payments. In fact, DFW Improved made a math error by crediting the blind work twice. When we brought this to their attention, DFW Improved spent extra time correcting the invoice, and their salesperson initiated an internal investigation. Any delay was certainly not caused by us. DFW Improved filed a lien attempting to collect the costs again, despite already receiving payment. See the invoice they submitted, which completely overlooks the $35,895.76 payment we made (supported by our bank transactions). —-------------The payment schedule on the contract has major math errors—--------- Payments for the work are due as follows: Contract Total $ 194,972.33 $ 19,497.23 deposit is due at initial design meeting.(10% of the Contract Total) 20% of the Contract Total is due at the preconstruction meeting. 30% of the Contract Total is due at start of drywall repair. ←– we requested halt at this phase and according to texas property code Sec. 28.003. EXCEPTION FOR GOOD FAITH DISPUTE; we can WITHHOLDING up to 110% of the difference between the amount the obligee claims is due and the amount the obligor claims is due. 30% of the Contract Total is due at start of countertop/trim installation. ←–we don’t even have any work for countertop 17% of the Contract Total is due at walkthrough. Remaining contract total is due at completion. 10%+20+30%+30%+17% + Remaining is more than 107%! DFW Improved needs to refund the incorrectly collected funds. -------DFW Improved co-owner's calculation based on their accounting book--------- ROOFING PROJECT Contracted amount: $52,364.74 Approved Credits Total ($3128.51) Xactimate difference ($1499.88) Line #18 R&R Chimney Flashing ($438.29) Line #25 Digital satellite ($49.24) Line #27 R&R Window Screen ($649.38) Line #53 Window Bid ($491.72) Payments to date: ($36,655.32) Roofing Project Balance due to DFW Improved $12,580.91 Line #20 Step Flashing Line #21 Flashing - L Flashing Additional credit discussed above of $1,478.63 brings this amount to $11,102.28 <--- DFW Improved never passed the city inspection and provide completion list and promised warranty INTERIOR PROJECT Current payments ($35,895.76) Current Costs to Date $28,432.84 Demo crew $550 Demo crew $150 Plumbing crew $690 Drywall crew $19,200 Insulation company $3000 Home Depot - misc. materials $104.03 Total for labor and material $23,694.03 <---this amount is already paid 20% per insurance standards for Profit and Overhead $4,738.81 Interior Project Credit for exhaust fan duct ($150) Interior Project Balance due to homeowner ($7,612.92) Total amount due(combine both contracts) $1,260 —----interior invoice from DFW Improved(removed detail name of subcontractors)---------- 11/12/2022 homeowner:2022-August-Interior Insurance Rest Remodeling $ 150.00 11/17/2022 homeowner:2022-August-Interior Insurance Rest demo $ 550.00 11/17/2022 6013751 homeowner:2022-August-Interior Insurance Rest Home Depot $ 23.27 11/17/2022 6013734 homeowner:2022-August-Interior Insurance Rest Home Depot $ 23.02 11/25/2022 816725 homeowner:2022-August-Interior Insurance Rest Drywall $ 19,200.00 11/21/2022 2014093 homeowner:2022-August-Interior Insurance Rest Home Depot $ 115.46 11/22/2022 1200043 homeowner:2022-August-Interior Insurance Rest Home Depot $ (57.72) 11/29/2022 34736796-$690 homeowner:2022-August-Interior Insurance Rest Plumbing $ 690.00 11/30/2022 10-85062 homeowner:2022-August-Interior Insurance Rest Insulation $ 900.00 11/30/2022 10-85061 homeowner:2022-August-Interior Insurance Rest Insulation $ 2,100.00 $ 23,694.03 They attempted to inflate the amount to $22,835.94 by falsely claiming work on the wall texture extended from the actual 10% (bottom 1 foot of each wall) to 100%. Their lien is invalid, and their claim is baseless according to the evidence in their own submitted invoice. We are uncertain about the extent and duration of the legal battle DFW Improved and their lawyer will continue to pursue. It has been nearly two years. Instead of assisting us with the aftermath of a natural disaster, DFW Improved attempted to extort money from us and our insurance provider. This has resulted in substantial legal fees, emotional stress, and significant delays in repairing our house, necessitating prolonged rental expenses. Despite our efforts to settle amicably, they persist in prolonging and escalating the dispute. This inci"

phillip c on June 2024

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