Get matched with top plumbing installers for a remodel or addition in Richmond, VA

"I wouldn't have chosen this company based on other's reviews, but our house came with an AHS warranty so decided to use that instead of my own time clearing a couple of backed up toilets and checking on water in the crawlspace. The kid that showed up was obviously not used to communicating with people and seemed to have very little experience. I told him the toilets will probably need augered so he did this and the toilets were able to flush. He expended little effort investigating the leak (that we knew was down in the crawlspace by a previous inspection) and his only response was "looks good". 24 hours later our toilet is backed up again after only having liquids in it and he refuses to come back out. I don't really think he has the experience to do much other than auger a toilet, which anyone can do but Lockhart is contracted out by AHS so people get stuck with them. Read the reviews and if you have the ability to pick your own plumber I would highly recommend it."

"They are very professional and am very happy with their work."

"Time management was poor at best. Crews running too many jobs at the same time. My bathroom remodel took over 8 months to finish after a 90 day projection. ATTENTION TO DETAIL WAS VERY VERY BAD!!! Flooring was not laid smoothly (tile). Multiple holes cut in new sheet rock to hang light fixtures.. Apparently Troy can't use a tape measure properly. He was the supervisor that got fired. 1 of the workers was smoking weed in my house (we don't smoke anything inside). Neil the owner cannot be trusted to tell you the truth. Very dishonest people, company. BUYER BEWARE!!!!"

"The only good thing American Home Shield has ever done for me and my family is introduce us to Lockhart Plumbing & Remodeling. We put in an issue for a leak with AHS and of course it wasn’t covered, but that wasn’t the plumber’s fault. Billy came out, explained what would need to be done and left, only to come back the next day and fix everything according to my scheduling constraints. He answered all of my questions, explained why the warranty company wouldn’t cover it (AHS is a scam and a waste of money and time. They have never fixed anything for us). He looked at a couple other things to give advice and quotes on, and was so personable and professional, I was completely comfortable having him in my house. He never complained that my issue was more difficult than he was expecting, he made a few jokes, kept in contact with both me and my husband every step of the way, and offered a very generous price. If I have any plumbing issues in the future, Billy will be my first call!"

"Drains cleared"

"Hamid fixed multiple things around our house including two bathroom sinks as well as the handle for my kitchen sink. He also replaced the main valve. He was efficient and did a great job! I would definitely hire him again! "

"I recently had a fantastic experience with Nick from DB’s Plumbing & Drain for a leaking pipe issue in my home. From start to finish, their service was exceptional! DB’s team was prompt, courteous, and professional. They arrived on time, assessed the problem quickly, and explained the repair process in a way that was easy to understand. The plumber worked efficiently, fixing the leak with high-quality materials, and even took the time to check for other potential issues to prevent future problems. The pricing was fair, and there were no hidden fees. I am so grateful for their expertise and attention to detail. I highly recommend DB’s to anyone needing reliable plumbing services!"

"They are very informed about systems throughout the house and are active educators for their clients for MAINTENANCE and saving money! The family owned business is impressive, as their son is ALREADY a JOURNEYMAN in both plumbing and I believe soon to be HVAC expert as well. They are serious about their knowledge and offerings. - Erin Fussell"

"My water heater started leaking on a Sunday. I reached out to Family Fire Service and they responded immediately. They had a new water heater out to my house the next day and installed in a few hours. The supervisor and the tech worked seamlessly to have us up and running. They provided quality service and at a very competitive price. I highly recommend Family Fire Service and Plumbing. KC"