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"Had a leaking shower head and called our go to plumber, Mike at Ka-bam plumbing services. It was easy to schedule and he is always very professional. Thank you again Ka-bam plumbing!"

"Another great experience with Vanguard. My main water line to the house sprung a leak at 2pm on a Saturday. I have used Vanguard in the past and was very happy with them, so I called and got an appointment for Monday and was OK being without water for a day or so. David (tech) texted me 30 min later and said he could come earlier on Monday which was great, and when I explained what was happening in more detail, he offered to come out right then, on a Saturday! I explained that I could wait until Monday, but he insisted, and was there in a hour, and had it fixed 45min later. Thank you David! And if you are looking for a plumber, don’t go anywhere else!"

"You did an outstanding Job, thanks a lot"

"Fantastic work and the plumber who can out was amazing! I really enjoyed the overall experience in what was a stressful situation I felt that the pricing was not clear to me in that each plumbing would be charged $250k, resulting in $1,250 for about 2 hours work. I was very satisfied with the work and tried to be as nice as I could be but feel surprised by the sticker when the plumber was already out at my home. Just ask questions on costs before engaging anyone moving forward. The guys were good people and I don’t no mind paying a little more for great work on an Easter weekend… just communicate with me so I am not surprised!"

"Failed permits I have had MAJOR problems with this company. They started out strong. They replaced my unit and my ductwork which seem to be going smoothly. They helped me out at the beginning. The first unit was put in 02/2024 also the ductwork was put in new. It working great forr 5 months. THEY SENT 8 MEN IN HERE TO FIX THE PROBLEM.. to making up excuses of why it wasn't working, to adding freon twice in a week to a brand new unit. Worst after 8 visits, one of the sides was glued shut so they couldn't even look at the coil. The last tech , took off the side, after getting it unglued. There was about 4 inches of ice on top of the gold coils. Wow! These are trained HVAC technicians? Licensed??? Only one, that realized it was glued shut, after 8 visits? I probably have 30 pictures since the day they put the first unit in Scarey. How pathetic??. Only thorough technician, I asked to call the Lennox Rep to follow up the problem. Placed 7/24 no permits. Failed 2x Help "

"Na"

"On 5/29/25 Tristin came to my house and gave me a quote on a new shower remodel with a new toilet, and we signed the contract. I thought $12,000 plus was exorbitant, but Tristin assured me that Long Home uses quality materials, excellent craftsmanship, and excellent service. He told me that they will replace all the pipes, and the shower and toilet will have lifetime warranties. So, I agreed and gave him half down and it was scheduled for the 6/27/25 and 6/28/25. Tristian called me on the 6/5/25 and told me that for the shower I choose the half wall that was part of my existing shower would have to be removed, he said otherwise I would have to pay an additional $1,500+, because the shower I agreed to couldn’t be installed otherwise. I told Tristin on 5/29/25 that I did not want the wall removed, but after talking to Tristin on the 5th I relented and said the wall could be removed and ordered another toilet for my other bathroom. The day of the installation came, and one guy came on time and the actual plumber came about 2 hours late around noon. They started working on the demolition and Tristin came around 4pm to move the power socket that was in the wall they removed. He put a rough patch on the wall and installed the outlet without the cover. They removed my cabinet from the wall so they could take down the wall but never replaced it. They worked until 10 pm on Friday. Tristin was supposed to come out on Saturday to finish the patch and put the cover on the outlet. Saturday 6/28/25 the helper arrived at 830 am and the plumber arrived at 1030, at 450 pm the plumber showed me the shower rod they sent with my shower, and it was too short. He told me to call Tristin, I did, and he said OK Tristin never showed up and the two guys finished at 945 pm without putting the cabinet back up. I checked the toilet in the bathroom where the shower was installed, and it kept running after I flushed it, and I put a toilet cleaning tab in the other one and noticed the toilet lid does not fit right. I texted Tristin on Sunday morning telling him about both toilets and he texted me back on that Monday and said he could come at 4pm. I work nights and did not get up until around 5pm and I texted him and told him that I do not usually get up until 6pm during the week when I work and he never messaged me back. I sent Tristin another text on Saturday 7/5/25 telling him to ask him when he could come out and fix the problems I have. I have not heard back as of yet. Long Home charges a premium price and Tristin told me that I would get premium service, he said this is why they charge so much, but the experience I’ve had is anything but premium, I paid $12,000 and I only have one toilet that works correctly even though the lid doesn’t fit properly, I had to buy a shower rod so I could use my shower, since the one I bought from them didn’t fit, which makes no sense because they knew the dimensions of the shower. I had to have a wall removed that I did not really want removed, because they made a mistake when I signed the contract. I have the outlet in my bathroom wired without a cover, my wall is not finished, and my cabinet is still sitting in my bedroom. I do not mind spending the money for something, but I want the product and the service to be worth the price, I paid for professionals, but this is not the problems you are supposed to have with professionals."

"When I called, they answered right away and when I explained the problem, I was told that they would be at my house between 12 - 1 pm. They were at the house before 12:30, and fixed the problem right away (the water tank bladder had broken). Now we have a bigger perfectly working tank - and our water pressure is better than it's ever been (I have a feeling the bladder had damage to it when we moved in, because the pressure was never good). The only problem is that when the phone was answered, I heard a voice say it was an Angie's list customer. However, we didn't get the 5% discount. Although, I did not print out the coupon and forgot to tell my husband about it. Either way, their service was prompt and well done. Thank you!"

"Price was high but company did utilize discount.Woek was perferformwd as described in an efficient and timely manner"