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"The installers and the customer service department were both great"

Hello, I’m Moses. I’m proud to be part of a dedicated and skilled team that truly understands the importance of keeping your home comfortable and safe. We specialize in plumbing, HVAC, and electrical services, and we’re here for you around the clock. Whether it’s a leak, a sewer backup, or an HVAC emergency, you can count on us to respond quickly with care and expertise.\n\nWe recognize that unexpected issues can be stressful, and we strive to alleviate that burden by offering competitive prices because we value your hard-earned money. Our goal is to provide you with not just solutions but also peace of mind. Don’t hesitate to reach out to us; we’re committed to delivering outstanding customer service and high-quality work that you can trust.

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Highly qualified installer & would use this company again."

"It was a great experience. I needed a new HVAC system during the pandemic. J&K Mechanical came in with the best bid. They got the system installed quickly. Everything was handled professionally. I appreciated all the hard work they did so I could have heat in my home. I highly recommended them."

"We did a remodel and Scott installed brand new Heating And Cooling for the home. This was in 2020. I’ve used them for many other projects since then, he comes highly recommended!"

"CHW was very responsive to our urgent need! We filed a claim the evening prior when we notices our A/C was blowing warm air into the rooms. Then by 8AM the next day, we had a call from the service technician saying he was on his way to address the issue! CHW worked with the technician to find out the compressor was the culprit and approved it's repair! Great customer service for a family in need during the hot south central Texas summer!"

HVACR Speacilist offering residential & commercial Service, repair, Preventive Maintenance, duct & custom designs, installation, with more then 49 years experience we are serving Indiana boarder to Boarder.

"Rich did a nice job an a complete furnace and A/C installation. his price was reasonable and he is knowledgeable in his line of work. I would recommend him to friends and family."

"Came out, cleaned and inspected and performed all work as expected.
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