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"Very thorough , ac has an issue but they are working on getting it resolved"

For a limited time, we're offering $0 diagnostic calls for first-time customers! Estimates for a new home comfort system are always 100% free. We are a full service Heating and Air Conditioning Company providing quality service and installation to homeowners in Charlotte, NC, and the surrounding areas in both North and South Carolina. Our team of licensed HVAC professionals are on a mission to give you the BEST customer service experience you've ever had. Our technicians have an average of 12 years of HVAC experience, and are here to help answer all of your HVAC questions. At Comfort Monster Heating & Air, We Provide Service So Good, It's Scary!

"I can’t say enough good things about this company. They replaced my electric furnace and did an absolutely excellent job from start to finish. Everything was done professionally, efficiently, and with great attention to detail. The system works perfectly, and the install was clean and well organized. It’s clear they take pride in their work. I’d highly recommend them to anyone needing HVAC work—top-notch service all around!"

"It went very well. I had spoken to several contractors, including one that chose to bash other contractors. Acosta was always very professional and the price was equivalent or better than the others. The sales rep let me change my mind a few times and patiently worked with me. I also found out that they have a contractual relationship with Costco. So as a Costco member, I got good discounts and the assurance that they stood behind the work of Acosta. The day of the install they had 2 crews present. There was an initial mix up about equipment, but they were prepared to give me an even better deal if they could not sort out the problem. Turned out to be a non-issue after all. It was a long hot day (August), but they got the work done in the one day. Finally, they handled my Duke and Piedmont rebates directly and set up my inspection with a set day and small time window. I couldn't be happier."

"Very professional and effective from the time I called them to solicit a quote, through the time of consultation, installation and follow-up.
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"We are so happy with our experience with Horne! Jamal and Jose are outstanding professional installers! I expected a mess and was blown away at their cleanliness! No mess whatsoever! They were so nice and went out of their way to make us happy. I barely even knew they were here. Did not disrupt my activities at all. These two are a treasure. We are also thrilled with our experience with Bryan and Marlon who guided us through the diagnoses and purchase process. So thorough and friendly. This company wants to be sure the customer is happy. Highly recommend!"

"The service was superior from the initial contact where I requested a quote to the installation. I spoke with Samantha to arrange for someone to come out to provide me with a quote and she promptly scheduled an appointment around my schedule. Mike came out and provided me with several options for a heat pump and promptly sent me an email with the heat pump options and prices. I had contacted 4 other HVAC companies in my area that also provided me with estimates. Accu-Rite Services was the only company that followed up to see if I had any questions and to see if I was still in the process of replacing my heat pump. I called Accu-Rite Services a couple times with questions and Samantha was quick to provide an answer and was very knowledgeable. I scheduled a date for my installation and Accu-Rite Services showed up on time for the scheduled appointment. The installation was really quick, old heat pump was removed, new heat pump installed, everything completely cleaned up and new thermostat was installed. Mike gave a thorough explanation of how the heat pump and thermostat worked. Accu-Rite Services took care of registering my heat pump, scheduled county inspection and also checked for any rebates that were available for me. I absolutely love my new heat pump. I highly recommend Accu-Rite Services for all your HVAC needs. Thank you Accu-Rite Services for your superior customer service, honesty, knowledge and for making this a smooth process for me."

"They fixed my Central AC after others failed. Thank you!"

"Mike came out and replaced the dual capacitor-took 15 minutes total- was expecting a huge bill as air conditioning problems usually have and was surprised and pleased. Haven't had any trouble with the downstairs unit since."

"Repaired our A/C after receiving quote for new one from other business. We were able to save some money and experienced excellent customer service."