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"I purchased a full trim wrap package as preventative maintenance on my new home. My wood trim was in good shape, but there is a ton of wood on the exterior of my house and I figured that getting it wrapped would give me some peace of mind. Paid cash for the project and had no trouble dealing with the office or my salesperson. When my appointment date came, a subcontractor arrived and began installation. The job was completed the same day. The crew managed to destroy about half of my front lawn (which has not really recovered), and put a scratch on my car, which I had moved to the curb to give the crew space. The quality of the work was atrocious. There are certain sections that are passable, but the majority of the project looks awful. There are large bulges on nearly all of the corner posts and most of the panels on the bay windows, and it has been getting worse over time. The finishing nails used to attach the panels seem to have been used completely at random - most of the bay window panels have 4-6 nails per panel, while one in particular has 14 nails and looks utterly terrible. A large amount of the caulking has separated, to the point where it's no longer something I can handle myself in a reasonable amount of time. High quality caulking should definitely last longer than year when applied correctly. Unfortunately, it looks like it was applied by a child in most areas. Naturally, this completely defeats the purpose of this job since moisture is able to get in pretty much everywhere. Worst of all, this summer, just a little over a year since I had the installation done, I have had a lot of humidity problems in my home. I decided to check the soffits to see if the fly-by-night crew that installed my trim had done the soffit fascias correctly. Turns out that they did not remove the existing vents or wood under the fascia, which was specified in the contract. So... now I have basically no attic ventilation due to the existing small vents having the vented vinyl fascia overlapping. I attempted to resolve many of these issues last year, but didn't have much luck with the one-man repair crew they have. I'm a single father of two young boys and at the time I was working two full-time jobs, so it was pretty tough to find an opening in my schedule. Whenever I did get in touch with him, his next appointment was always 2 weeks out and conflicted with something I had to do. The frustrating part was that he was always under the impression that he was only coming out to 'trim the patio doors', which the company had decided to throw in to make up for the issues I had. I explained multiple times that I had several issues that needed to be addressed, and yet I kept hearing the same thing, even after he had arrived one day and I explained it in person. I sent pictures of all of the issues to the company and even had my salesperson come by and see them in person. Things got pretty busy when my boys started school, so I didn't get a chance to follow up again until just recently. After discovering the unacceptable issue with the soffit fascias, I contacted Paramount two days ago through their website, and also attempted to call them. I didn't receive an email response, and did not receive a response to the voicemail message that I left. So here we are. Overall, I wish I had not had this project done at all. My home looks significantly worse than it did before the job was done, and I am very concerned about possible water/moisture damage due to the poor installation. The quality is so poor that I am considering hiring another contractor to simply remove all of it and repair the existing wood. Just take a look at the pictures... Now that I look at them, it's even worse than I thought."

"They were fine. They were on time and professional."

"Communication was great. The house is tall and on a hill. We talked to 3 different companies about doing the work. One company chose not to do it because the house is tall and sits on a hill. Of the other two companies, Total Construction had the best estimate and the people were so nice. I'm so glad they came out to do the work. Each day they cleaned up behind themselves and made it easy for my family to live in the home even though the work was being done. Everything looks so nice now. I know some of my neighbors will be using this company now because they loved watching the work & the outcome!! Great Company!!! Highly recommended!!"