Get matched with top bird and bat pest control pros in Rochelle, IL

"They did a great job!"

"Since the initial installation, I paid waterworks for annual on and off services that includes a tune up of the sprinkler heads for leaks and adjustments. The System comes on every other day at about 3:30 AM so it is not easy to see a problem but I have complained about brown spots where the heads are not reaching but there was a charge for that kind of adjustment mid season so I would wait till spring. This time a sprinkler head was leaking badly and and my side yard was pure mud so I called them saying no way is this waiting all season because should have been noticed when they turned the system on. They agreed and told me there would be no charge. The Tech came out but the head continued to leak just as bad and now it is watering my driveway. I called again and they returned last week. This technician fixed told me the prior Tech left a part off so the leak was fixed but it's still watering my driveway. Between then and now, I received my AMEX bill and see they also charged my card $120 for first visit and $170 to fix what they didn't for the $120 charge. I had no idea they kept my credit card on file. An unbelievable conversation followed this morning when the owner took the phone from the employee I was talking with and told me to, "stop trying to CON his Girl". It got ugly from there. I've had my doubts before but now I seriously caution anyone thinking about protecting their expensive sprinkler systems with this outfit. No matter how many years you pay them, you are one billing question away from being called a "Con". Would you believe they told me some systems are large, mine 11 zones and they do not have time to check them. Oh well, I'll find a better option because they are history around here."

"It went great. They are very informative and are helpful. They are also upfront about everything and willing to answer any questions I had. I can always get a hold of someone if I needed something unlike other company I worked with. Also when they follow up they are very professional about it."

"I have been unimpressed and highly disappointed in the services, professionalism, and ethics of your company from the start. Since I have started paying your company all I have received are excuses for why I haven't seen any improvement in the reduction of the bugs and mice. Some of your techs are the laziest I've ever seen. Even your other techs have told me that the traps were not set up right, that what was done was just lazy and that certain techs are just known for doing the bare minimum. I have complained over and over. Only time I receive any sort of service for the inside of my house or my garage is when I complain since I don’t get anything close to a heads up notice of a service date. Then I have to take off work every single time for the subpar service I then receive for the inside which costs me money. All I have received from your company are continued excuses for why my bug and mouse problem has not gotten any better but you sure are quick to charge me. The last service I was charged for was this month which I absolutely will not pay for and if you charged me I expect a refund. This BILLED service was again only done outside because of the lack of notice and the mouse trap box that is in the front of the house is wide open and empty. Haven’t seen any other boxes outside. I wouldn’t exactly call that service! When the mouse trap boxes were originally set up only in my basement the two boxes were put right next to each other on the one side of the basement. None anywhere else in the house. Absolutely ridiculous. Then after continued complaining I received 1 more box in my closet then was handed a stack of sticky traps to put where I want them. Also complained that you were only using poison boxes which take a week to kill a mouse. I can’t believe your company feels a customer is okay with the mice hanging around and damaging walls, wires, etc and spreading germs and feces inside of the house while I wait for it to hopefully die in a week. I also have small children and animals and your company thought poison was just fine! When I had to complain about ants, your tech was so lazy that he only sprayed under one of my sliding glass doors. No where else in the entire house. I had to call back the next week and take yet another day off of work because of the unethical and lazy service I receive from your company because I now had ants in every single room in my house. I don’t know how you keep any customers at all when this is how you treat them and the lack of pride your employees take in their jobs. By the way I still have mice. Now have 4 holes in my walls because of them chewing through. I should send you a bill this time. Also still have earwigs, ants, spiders, and some sort of beetle. Only thing I don’t currently have in my house that I did when I first moved in are the grasshoppers. Your company has been consistently charging me for a fake service as it has provided none of the expected outcomes. Highly unethical and horrible service."

"As the director of a non-profit organization in a small town, I know how unusual it is to find such a capable, knowledgeable, courteous, and prompt technician to come and help with unwelcome “visitors” to your property. We could not have asked for a better experience in dealing with an ant invasion, along with skunks and racoons burrowing under our buildings. Gerrod was always pleasant to deal with and diligent to explain the procedures and costs involved. He responded quickly and took care of our problems in a most timely manner. His wealth of knowledge and professionalism set him apart from others I have dealt with. I highly recommend When Nature Calls Pest Control and will not hesitate to contact Gerrod again if needed."

"Hired for a "subscription". Reasonable pricing. Quick scheduling. Arrived on time as scheduled."

"The service is very good so far. They were professional and friendly."

"WOW, A++++ for this AWESOME company! He arrived 10 minutes early, was very neat, clean and respectful of our property inside and outside. Our finished basement needed special attention due to the spiders but I forgot to tell him. When he was finished he informed me that he gave the basement an extra going over because of the spiders. Very impressive company that uses quality products. If you're looking for a pest control company look no further, this guy is the BEST! We will be signing on a yearly contract with them."