Get matched with top doors (exterior) installers and replacers in Rock-point, MD

"We had an exterior door and storm door installed from them we love the quality and look of our new doors."

"I hired Homecraft Builders to build a 16' x 22' custom deck. I interviewed and researched 5 other contractors and Homecraft Builders was definitely to best choice. Jeff spent time explaining the project. He had pictures of not only the finished project, but the underside of the decks showing the quality of the framing. We had it built so we could add a screened in room at a latter date. This is the most solid deck I have ever seen (including the 2 decks I built myself)! You could park a truck on it. The job was completed on April 10 and it only took them one week to complete. We had one minor miscommunication at the end of the project. They accidentally damaged some corner molding on the house. They were suppose to come back in a couple of weeks but it took a couple of months and few emails. Jeff thought his partner took care of it. The molding is replaced and the deck is great. I would definitely use Homecraft Builders for any future projects."

"We hired ROI Construction for replacement windows and were satisfied overall. They were open to price negotiation (we had competing bids) and flexible on scope, we added shutters at a reasonable cost. One install issue came up, but they resolved it within a couple weeks. Communication was steady throughout. Would definitely consider working with them again."

West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in shower and bath replacements, and walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right.\n

"They were not able to fill our door space, and wanted us to make too many compromises"

"I had a great experience  Initial contact was in a timely manner Very friendly and was able to ask ,my questions I got a good price.Only had to wait only a couple of days to schedule my door replacement  They were able to open the door to get my car out so I could get to work the next day. Their team came out and replaced the door within a couple  of hours  I would definitely use them again and give their name to my friends and family that needed garage door service.
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"ABC replaced a garage door on a rental property.  Jesse was extremely courteous and responsive.  The technician showed up and was courteous and polite as well.  He replaced the door and the overall process went off w/o a hitch.
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"The initial estimate in August 2015 went very well.  We were very pleased with the quality we were getting and the quoted price.  The company was responsive and showed up on time to give us the estimate. From that point, however, we had difficulty at times communicating.  We did not hear back from the company regarding the status of our order and possible dates for scheduling the installation. When we finally heard from them in October, they left a message for us with a date of installation. I called and left a message to confirm the date, but they did not get our message.  Once they understood the mistake, they immediately rectified by making time for us as planned.  
On the day of installation in October 2015, the lead installer showed up on time but they did not start work until about 11:00 am due to an issue with the window delivery/pick up. The installation went fine, and they appeared to be detailed and diligent in their work. However, we noticed part way through there was a mistake in the order, and one window was ordered without grids. Unfortunately, the installation went very late (they did not finish until about 9 pm) due to complications with the big picture window at the very end, which was not started until nearly 7 pm.  Consequently, they completed the work on the large picture window in the dark and cleaned up outside in the dark.  They were unable to wrap a side window that was not part of the installation, but which they agreed to wrap when we had our estimate.  We were told they would come back and finish cleaning up when they came back to swap the window out for the correct one, clean off black marks on the interior of the windows, and complete the wrapping of the additional window.  The next morning, we completed the clean up ourselves outside.  We were pleased with the installation and the quality of the windows. However, we noticed a dent in the aluminum border surrounding the big picture window above our front door, probably inadvertently caused due to the lack of visibility in completing the work in the dark.  We communicated that to the company in writing and by phone.  We were told it would be taken care of by the installer. Within a few weeks, the installer came back and installed the correct window pane, but did not have the materials to wrap the additional window or fix the dent above the front door. It has now been over five months, and we have had multiple instances when we were told the installer was coming only to either not have him show up or have him reschedule.
I have contacted the company multiple times, most recently two weeks ago, when we were told by the general manager the installer had just picked up the materials and would be contacting us to take care of it.  After more than a week, the installer contacted us to say he would be by on the weekend to take care of it. Once agin, he had not shown up or communicated to us regarding the schedule.
We were very pleased with some aspects of our experience but extremely displeased by the lack of responsiveness, the feeling of being bounced around to various members of the company, and the fact that they did not complete what they said they would or fix the dent above our front door caused by the installation. When I have spoken to the general manager or the installer, they are always very polite and  professional.  I just wish these interactions were followed up by action.  Our issue remains unresolved more than five months after installation.
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"American Windows & Siding of VA replaced 40-year-old windows and sliding glass doors in my condo. Gary performed the original assessment and provided me with the lowest estimate from four top rated vendors on Angi.com. The crew came out after my windows and doors arrived in their shop and in seven hours installed everything and cleaned up. The products manufactured by ProVia are beautiful and the installation outstanding. Jack visited me a couple of weeks later for follow-up and, like those who preceded him, was extremely professional and courteous. I highly recommend this company because of the outstanding job it performed in installing high quality windows and doors!"

"Their was a slight hiccup in the pricing and after my check was cashed, Tom the owner called me saying he wanted to cancel the order and give me my 1/3 deposit back of $1,800.  I was devastated because I already had a previous door installed improperly and that had failed in less then one year. This was extremely traumatic after several weeks and a cashed check to hear that the owner wanted to cancel my order.  To make a long story short he thought about it....he called me back and decided to move forward with the order. The installation went flawlessly.  Very professional crew, love my new door.  Comes with excellent warranty.  My advice stay as far away from fiberglass as you can!!! Way too much flex in the door.  I did steel door  with wood grain look painted black at the factory.. Just remember "the cheap becomes expensive". Steel is the only and best way to go and slightly less expensive then fiberglass.  The most important aspect of door and window replacement for that matter is the installation! The people that install for Hammer and Nail only work for them. Even if I could find cheaper its not worth it. Installation is and should be your number one concern.  If you want reliability, honesty and integrity you must choose HAMMER and NAIL.
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