Get matched with top metal roofing repair pros in your area

"Initial contact was pleasant and they seemed eager to earn the job. The owner/CEO Martin Lopez specifically committed to handling contact with my insurance adjuster which made hiring them much more attractive, coercing my business on false pretenses as he s now pressing me to fulfill his commitment. Martin and his project manager Jarrod Jay Hills did an inspection, took pictures and created a quote which matched the insurance assessment exactly. Jay immediately turned up the pressure to pay them and lock in my quoted price. I paid $1000 to secure the price and then came the pressure to pay 60% so they could start. That was dependent on my insurance company and my mortgage company so it took about three weeks. On the day I paid the rest of the initial 60% Jay placed a sign in my front yard advertising STARR PASS ROOFING LLC without asking permission or agreeing on a space rental fee. This is not mentioned anywhere in the contract I signed and because he couldn t be bothered to ask for consent the fee will be determined entirely by me. Once they had the 60% down in their hands they got real quiet. Meanwhile their sign was catching stray bits of tissue every time the wind blew and required constant cleanup that was never offered by those responsible, so that fee will also be determined by me alone. I kept reaching out to Jay and asking for a start date, but I only got nonspecific replies and demands to get on the phone for verbal manipulation. Because of my poor health and my inexperience with roofing I asked Jay repeatedly what I needed to do before, during, & after the job. His answer was always that I didn t need to do anything and they would handle everything, and as a result my bathrooms are both dirty & disgusting with roofing debris. They need to be scrubbed top to bottom and one of them needs its carpet cleaned. Since Jay couldn t be bothered to suggest putting down a sheet to make it easier to clean up, these fees will be determined entirely by me. I reiterated to Jay that I need at least three days advance notice due to my poor health. After weeks of waiting he contacted me late on a Saturday evening eager to start Monday morning. That s only half of the advance notice he committed to. He was emphatic that they would be able to finish in one day because he knew how eager I am to be done with this. In hindsight I see this was manipulation & coercion to get my agreement to his desired schedule, because there s no way they could ve met that deadline. The crew arrived around 7:30am this past Monday but Jay didn t arrive until around 9am and after a brief chat he left for lunch (Martin knows this but continues to assert that a manager was onsite for 100% of the job, for his continued gaslighting and accusing me of lying I require mental health compensation to be determined by me alone). The crew continued to work while Jay was gone. I stayed inside due to medical fatigue and to avoid potential injury from their power tools. At around 6pm I was told that they would finish the next day."

"All about roofing just finished my roof here in surprise they handled all the coordination with my solar for me as well, these guys showed up everyday on time and cleaned every day before they left like they were never here. The office called every step of the way through the whole process."

"All employees were all very respectful. They are friendly and have a pleasant personality. We were given an outstanding customer service. The owner gave us a fair qoute to replace our roof. The work was done in 3 days as promised. Mariana (office manager ) is wonderful! I had my roof replaced on Oct 28, 2024. We were happy with the job well done."

"Quick response and professional. Would definitely recommend"

"Doug and Michael- great work!"

"Vertex just finished putting a new metal roof on my home in Phoenix. In the fall of 2024 Vertex put a new roof on my cabin at Heber/Overgaard, Arizona. Both times I have been very happy with the work. All of the people I dealt with were very conscientious. At the end of the day the workers picked up things and did not leave a lot of mess. Vertex did the things they said they would do. I highly recommend Vertex as a roofing contractor! Ron B."

"They were prompt and did a very professional job. The workers were extremly knowleable about the work they were doing and kept me informed of the status of their work."

"Top notch! So we didn't actually have repairs done, although at the time I thought repairs may be needed. Come to find out it was actually condensation buildup coming from the attic to the ceiling. I would've never known if Tony along with Yvonne's inspection in the attic. Quick service and we'll definitely call them back out if needed. Look nowhere else."

"Bit of trouble with scheduling, but it is the monsoon season, so it was understandable. Over all everyone very responsive and polite at the company. Wish they had cleaned up my backyard better. There was a lot of debris left behind, but the front was cleaned up well. Seems to be holding up after a couple big storms hit just after roof was finished."

"He not only does outstanding work but he responds immediately and follows up to make sure his work is done to your speciations. Wish other companies would be as honest and gets the job done as well as he can"