Get matched with top retaining wall installers in Saint Charles, MO

"Finding someone trustworthy that does a great job with great customer service is hard to do. When the project is expensive it makes it more nerve wracking to decide who to go with. If you are lucky enough to find someone that checks those boxes, they become your go to people for your projects and as well as who you recommend. A few years ago I had Hoffman replace my driveway and was completely happy with their service from initial contact to completion. Years later I’m still completely satisfied with my decision to use them. Recently I decided to pour a shed pad and replace an old back patio. There wasn’t a doubt in my mind on who I should call. Like last time the entire experience was top notch. Jessica is amazing to work with from the start and is very friendly and communicative. The owner Mark really cares about the quality of work and clearly appreciates your business. His son, who runs the concrete crew, is also awesome to work with and really cares about a customer-first approach and performing quality jobs. The rest of the crew is also very engaging and respectful and performs high quality work. If you or someone you know is looking for concrete work I cannot recommend them enough. I have a high expectation for work done at my house and they exceed those expectations. You cannot go wrong giving them a call and having them perform the work. They will continue to be my go-to company for all things related to concrete."

"Sam & his crew did an excellent job in constructing my retaining wall and at a very reasonable price. They started work within 2 weeks and finished in 2 days. It looks great & the work is structurally sound. "

"Chris and his crew did an excellent job. Chris updated me throughout the project and made several helpful suggestions to improve the outcome. They trimmed the arborvitae’s in the front and removed unwanted ones in the back. They also ground down the stump leftover from a previously removed large honey locust tree, regraded, brought in compost topsoil mixture, fertilizer, and seeded. However, the largest part of the job was redoing the landscaping beds in front and back and under the deck. They removed the old mulch and weeds, regraded so water flows away from the house, laid down weed preventer and fabric barrier. Then they put down natural stone edging and brought in beautiful high quality, premium Indy Roll Rock. We couldn’t be happier!"

"This company was so professional, friendly and courteous. The owner was definitely hands on and was there throughout the entire process. I will definitely use them again."

"I met Tom on April 9th to go over the project details. I had a mulched landscaping bed that had about 8 shrubs that I wanted to remove. I wanted to also replace a large portion of the landscaped bed with sod. Tom was very responsive via email and provided a quote the very next day. I immediately approved the quote and paid 50% of the project cost. Unfortunately, Tom didn't provide an estimated start date for the project nor did I ask for one. On May 5th, nearly 1 month later, I had no response from Tom. I emailed him and enquired about when my project would be started. Tom responded by saying "toward the end of this month". This would have been the end of May. On June 14th, another 6 weeks after contacting Tom on May 5th, Tom still didn't show up nor did I hear any updates. It had been 2 months since the quote approval and paid deposit and there was no status update from Tom. So I reached out again via email. Tom replies by saying my email to him had good timing because he was just finishing up on another project and could start on my project later that week. Honestly, I don't think Tom was thinking about me or my project. It was apparent that my $1000 project was low on his priority list. Low enough that he wouldn't provide any sort of status update on when he could start the project. If it wasn't for my persistence, I really don't know when Tom would have started this project. This is not how you do business and it shows a lack of empathy of what this feels like for a client who has already paid half of the project cost. Tom's crew arrived early Friday morning (around 7am). They made their presence known by the playing of loud music as they began the removal of the shrubs. The music was loud enough that it woke up the entire household. The removal process went very well and they did a nice job of prepping the area for the sod install. Unfortunately, the sod install portion of the project went downhill from there. Tom's contract stated that as part of the sod installation, they would thoroughly water the sod as well as roll the sod flat. On the day the sod was installed the temperature was in the lower 90's. Tom's crew DID NOT water-in the sod. They had no equipment that I could see to water the sod (i.e. a hose, water tank on back of a truck). I also didn't witness anyone using my outdoor faucet to hook up a hose. After the sod was installed the crew left around lunch time. Their leaf blower, wheel barrel and tools were left on a section of the dry sod before they left. I saw no evidence that the sod was rolled either. The sod began to quickly show evidence of stress due to the lack of water, so I took it upon myself to begin watering the sod later that afternoon. The crew came back to pick up their supplies and never bothered to water the sod. I further inspected the sod installation and found uneven spots. Also, the area where the new sod met the existing turf was not level. Overall, the sod install was poor. Tom reached out via email at the start of the following week to tell me how nice the job looked upon his inspection. Never did he ask we my thoughts on the project. I pressed Tom via email about whether his crew water the sod or not, but he didn't address my question on several occasions. I made it clear about my concerns with the sod and sent pictures of how bad it look immediately after install. Tom seemed dismissive, but offered to repair the initial installation if the sod didn't look any better by September. I paid Tom the remaining deposit. In September, portions of the sod recovered but other sections didn't. To this day, I have not reached back out to Tom to repair those sections because honestly, I don't want to have anything to do with Tom or his business anymore."

"If I could give 0 stars, I would. I hope this is a warning for anyone considering using Allen, they are absolutely HORRENDOUS to work with. Never in my life have I spoken with such a disgusting manager. To give back story, we hired Allen to inspect our backflow last July. A member of the team came out, inspected, and gave us a green/blue tag saying we were “all good to go”. He mentioned that we didn’t need any paperwork, and that they would submit it directly to the water district. A year later, our water district called letting us know they were shutting off our water because they never got a passing test from Allen. The manager and receptionist BOTH said it was mine and my husband’s fault because we mentioned in passing that we would eventually take out our sprinkler, so the information never got sent to the water district. DISGUSTING! This was also after admitting that the inspector didn’t work there anymore “for good reason”. After arguing with the Manager who still insisted it was mine and my husband’s fault, they sent out a new tech who straight up told the manager while I was standing there “the inspector did pass them in their inspection and gave them a tag. The information is all here. The office must not have filed the paperwork correctly”. They still continued to send us a bill for the re-inspection. Save yourself the hassle and hire someone that actually cares."

"Work was beautifully done. Just what we wanted."

"Jim was easy to communicate with and found him trustworthy unlike other contractors that I met with for my deck project. The ease of the estimate process and having him provide potential solutions for repairs/renovations was beneficial. Product used is high quality and repairs to deck look great."

"Friendly and got the job done right at the right price. "

"The job was done very quick and thoroughly. Would hire again."