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"Absolutely the worst experience with a plumber! Had them come out to give an estimate on moving a drain for a bathroom remodel. That tech did a great job. Quoted us a fair price to come back and do the finishing work on our shower and sink. That's where the nightmare starts. They sent a totally incompetent plumber in his place, claimed he couldn't do the work, because he was afraid of cracking our tile. He sat around for hours at our house trying to figure out how to put the shower head in. He had to call two other experienced plumbers to get it hooked up. Fast forward to today- first time using the shower the valve only goes from scalding hot to ice cold. Sink fixtures leaking into the bottom of the vanity. Same guy comes back out and says we have a faulty valve. we go the same day to get a new valve- they return again saying it still doesn't work- instead quotes us an extra 800 dollars to get it to work- We kicked them out- will hire someone else- What a joke"

"Steve Gavin, the owner came out and provided me with a great price that was inclusive of the entire scope of the project. During our meeting he took the time to explain the process that his company uses. Once the permits were issued the crew arrived the next morning at 7:00 a.m. as promised. The crew met the deadline for a 1:30 inspection from the Village of Deerfield. They not only met the deadline but they passed the inspection without any issues to be corrected. The crew worked until 7:00 p.m. completing the job. I would also note that they left my home spotless!"

"It went very good, I highly recommend them."

"Perhaps I should be precluded from participating here - but Service Doctor has done several projects both residential and commercial for me and always delivers quality work on budget. To be forthright, Angie is my wife- Service Doctor did several projects for me and my business long before we were married. She takes her work very intensely; she carries it home with her, she accepts phone calls at night and over the weekends. I watch her deal with all the questions, changes, scheduling issues, and or just spend time bringing customers up to speed on the project status. I have observed and listened to her with her customers, with her co-workers and I have to say she goes above and beyond to provide a finished job that exceeds all expectations. She addresses her customers first, an example last summer I had to put a new roof on our home, a large job to remove the old and install 80 some squares of new cedar shakes, she pulled the crew from our home to take care of a few customers, I note she did so without hesitation. I just watched her anguish over a review- actually a reposted unenthusiastic review from over a year ago that was just reposted by “Chris”. Chris claims my wife was shockingly rude—interrupting, dismissive, and completely unprofessional. I have never known Angie to be rude or unprofessional. When I do something stupid, I have seen her be dismissive. I have watched her deal with difficult people, difficult situations, her co-workers and sub-contractors. Being rude is just not in her DNA- and she is always correcting me when I struggle with being polite in difficult situations. She is not perfect –no one is – she works very hard doing it right, making the job go as painless as possible and controlling costs. All this to say I don’t know who this Chris guy is that is stalking my wife or why he can’t let go after a year- or why he keeps reposting negative comments anonymously with none of the underlying facts. So, Chris tells exactly what happened rather than just saying Angie and Jenna were rude and dismissive. What was the job, did they enter a contract with you to do the job, did they not finish the job, was the job delayed because materials were not available, if you have the balls to post a bad review – have the tenets to provide the facts. Yes, I am defending my wife, from an anonymous b****, and some Chris guy that seems to be stalking her, I would be foolish not to."

"Fred was extremely thorough and explained everything so that we fully understood every aspect of our basement water leaks. I highly recommend reaching out to get your estimates and an some useful knowledge of what goes into what they do and how they do it! "

Free estimates

"I accepted a quote from 3D in July 2022. After they received my 50% deposit for adding to my driveway the company never completed the work and never returned a call, and there were many calls. I texted the man who quoted me and he stated that he was "working on my refund". I asked him when and he said he didn't know. The next 2 texts he has not responded to. Fast forward to 2023, no refund and no return call or text. I have reported them to the Indiana Attorney General as well as the BBB. They are a horrible business at best, scammers at worst, either way stay away if you don't want to have your 50% deposit stolen."

"It went well and they did a great job."

"Short story: Foreman accused me of lying about something they broke and this project is still unfinished nearly five weeks after work begun. The project involved leveling the patio, which had sunk, and reconstructing a retaining wall, which had also settled. In order to fix the patio, Diaz had to move our hot tub. First, the retaining wall was not done correctly—their rebuild was shorter in height than the wall on the other side of the patio stairs. After this was pointed out to the foreman, they sent a crew over a few days later to even out the retaining wall, which looks good now. However, they still have not returned (four weeks later) to clean up the mortar and other stuff which is splattered all over the patio bricks. The other issue was that they damaged our hot tub when they moved it. When they came out to repair it at first, the foreman accused me of lying about the hot tub being broken. I told him that I did not appreciate being accused of dishonesty. They attempted a repair, which failed. They told me they needed to order a part. That apparently took 3 weeks. The part was installed and the repair failed. We then had another wait while they figured out that they needed to hire a professional to do the work. After a few more days, the hot tub was repaired and now works correctly. However, their contractor left trash all over the place. We are still waiting for the crew to return to finish cleanup, over five weeks after the job was begun. The only good thing has been the communication—their representative has consistently been responsive and apologetic for the issues, but this doesn't change the fact that the workmanship has been poor and the job has taken far too long to finish."

DBA Chicago Crawlspace Pros. Our main goal is to ensuring the proper waterproofing and sealing of our clients basements and crawl spaces. Above all else, we value our customers and their homes. Chicago Crawlspace Pros guarantee’s to solve all your water proofing needs. Owner operated. 9 employees. Additional contacts: (866) 677-8575, (630) 405-7322.