Get matched with top plumbing installers for a remodel or addition in Salome, AZ

"Installation looks professional and was done right."

"I received my radon results in a timely manner. I did not hire them specifically, (so, I cannot say I would hire them again) the local company contracted them for this service. The home inspector I hired, handled this service for me and included the results in his report."

"Mortensen is the "Cadillac" of plumbing service in Flagstaff. When one calls to set up a service appointment the phone is answered by the owner, not some receptionist. Amazing! After describing our problems Marty decided to send us Clay, with the understanding that the home visit and production of an estimate would cost $89.00, which would be deducted from the costs of any repairs that we authorized. Clay arrived on time, wore covers over his shoes, was pleasant, and was he worked we discovered that he had a background in commercial level plumbing and steamfitting; he really knew his stuff. <br /> <br /> What came next was something I've never experienced in fifty years as a homeowner using many plumbers in a variety of differenct towns and states. Clay gave  us a five-level estimate, which we were not allowed to keep. The highest level involved total replacement of all of items that just needed repair with commercial level toilets, sinks, etc., at acost of something over $3000.00 complete with a 10-year complete warranty on parts and labor and 10 years of planned annual to semi-annual returns to the home and inspection of everything replaced. <br /> <br /> The next level down was about $2000; now the stuff would be replaced with builder's-grade items, complete with a 5-year parts and labor and 5-years of inspection. <br /> <br /> The next level down involved replacing all of the parts needing any sort of repair with builders-grade repair parts, leaving the current sinks and toilets renovated and providing 3 years of free parts & labor and semi-annual inspection for 3 years. This cost about $1100, and is what we chose after some discussion. <br /> <br /> The next level down procided minimal repair with lower-grade parts and only partial rebuild of items to be repaired. That was about $800 and came with 2 years of parts/labor and inspection for 2 years. <br /> <br /> The lowest level was to provide lowest-possible grade components and cutting corners in every possible way, for a cost of about $600 and 90 days of parts/labor. <br /> <br /> Having chosen the middle-level choice, Clay disappeared to go buy all the necessary parts, came back and did a total repair of everything we had asked, though he did choose only to replace a sprayer head on our sink and leave the old hose on, though supposedly we were supposed to have all new components. This seemed a minor deviation, but surprising given the $1100 cost. After a total of four hours on the job, including getting parts, Clay finished, took our credit card number and left. Since that time we have had no trouble and everything works just fine. <br /> <br /> The $1100 price just seemed SO high, on reflection, we decided to see for ourselves what the basic costs were. We went to the same plumbing supply warehouse that Clay used, and priced all the same parts at retail. They added up, at retail price, to about $120. Assuming that Clay's labor was billed at $100/hour [likely somewhat higher than usual] we figure that the actual cost of the whole thing to Mortensen plumbing was a bit over $500. I then called Mortensen Plumbing, explained what I had done, and asked the owner to explain what added the [extra] $600 to the cost. He pointed out that maintenance of his fleet of vans, advertising, etc., had also to be paid for, and said that he only made a 10% profit on the job. <br /> <br /> Mortensen Plumbing does spend a LOT on marketing. They have a really classy web site, small ads in the local paper often, and sometimes use large posters in the yard of any place where they are working for more than a day. In summary, for marketing in Flagstaff, they have no equal. They are a slick outfit who hires highly professional techs, offer a warranty that could be meaningful, and are simply really smooth in public relations. When I described the job in detail to another company they gave me an estimate of $550, exactly HALF of what Mortensen charged, but they offered only a one-year warranty. <br /> <br /> We won't be using Mortensen again; we feel basically "used" after looking back at a high-pressure, slick marketing process. The positives are certainly the professional level of Clay, absolutely cleanliness, and excellent warranty; only time will tell if that warranty really means very much. The negative is only one fact; Mortenson Custom Plumbing charges about twice what their nearest competitor charges. To have been charged twice what the job was really worth makes the warranties WAY too expensive. If you want "Cadillac" service at "Cadillac" prices, Mortensen would be a good call."

"Excellent service! The technician arrived on time, quickly diagnosed and fixed the problem. Over the years, I've had several home appliance warranty companies. Without question, Complete Appliance Protection is the best one I've ever contracted with. Their monthly price is a little higher than most, but I do have their best protection plan with $0 deductible. You get what you pay for..."

"They have been great. They cover all appliances, heating, air, and plumbing. It is $60 for an initial visit to have a ticket open. They basically fix whatever the problem is, but any secondary damage, like in my case. I had a pipe burst. They helped me with the pipes, but all of the flooding, I had to go through my homeowners insurance as a result of that. It is a little bit of paperwork, but it has been working well for me.  <br /> <br /> I didn't do a whole lot of comparison shopping. The first year of service was a gift from my real estate agent. I don't think the price has been awful for what they have covered. I have just had great service and had no reason to change."

"We ordered the dishwasher handle from Repair Clinic. It arrived quickly, within a week and we were able to install it quickly after looking at an instructional film."

"Brian and Brandon did such an amazing job. I am so happy in my kitchen. <br /> Brian cleaned everything up and vacuumed inside and outside the house. <br /> The price was unbelievable too. I kept putting off remodeling of the <br /> kitchen because I was being quoted a price three times higher than what <br /> m3remodeling charged. The price was unbelievable especially when I saw <br /> the quality of his work. Brian even did extra things like making a shelf <br /> from scratch. Brian was easy to work and very honest. For example, <br /> Brian and his son worked so hard to save my granite. The two of them <br /> lifted a slab that must have been 400 lb and treated it with care. The <br /> effort that they put into my kitchen made it look like it was their <br /> house that they are working on. I feel so lucky that I found them and <br /> refer them to all my family and friends. Thank you!"

"<strong>I can sum it up quickly.....more than we hoped for: Excellent.</strong> <br />"

"without a hitch, on time, professional and inexpensive <br />"