Serving Sammamish, WA and surrounding areas
Approved
In business since 1999
Free estimates
Emergency services offered
"ACS was the first to respond to a request for bids. They were the only one of 4 contractors solicited to provide an acceptable written bid. ACS was properly licensed and bonded. The only glitch was their refusal to provide references claiming customer privacy and reliance on on-line reviews. I think potential customers should be able to actually see previous work - especially for a project that ended up costing about $24K. We also required that ACS obtain any needed permits as we have 11' of city (Bothell) ROW back from the curb. ACS had some trouble satisfying the city requirements that resulted in a week delay which cost us some ideal weather windows. Once underway work proceeded well except that the old concrete was much thicker than anticipated (up to 8") which resulted in an extra charge of $1K. The job required pours over 2 days and wet weather caused another week's delay. However, Rich is very careful to not jeopardize the quality of the final surface finish if rain is imminent. He and his crew took great care to set the forms so that at the end the surface drains nicely without puddles and the problem with the Prius is mostly solved. While we had been aware that the old curb-gutter would have to be replaced (cost included in the bid), we did not learn until underway that the city required a portion of the street asphalt would also have to replaced (a tiny job of only about 21 sqft!). Worse, we were going to have to find another contractor to do that work since ACS is concrete only. While they offered one possible contractor, that company wasn't available. Numerous asphalt companies were contacted and the job was just too small. Another contractor working in our area bailed us out although that added another $1100 to our cost. The final 'surprise' was a $100 fee for ACS to obtain the permits which was not disclosed early. Overall, the quality of the work was very high. They came when they said they would and cleaned up nicely. They were easy to communicate with and willing to collaborate to get the result we sought. Rich and his crew know their business and do a quality work. We wouldn't hesitate to use them again. (NOTE The attached picture includes a block wall that was not part of the work ACS did although the way they laid the forms resulted in a very nice looking wall!)"





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