Get matched with top water feature fountain or waterfall installers in San Antonio, TX

"went excellent i was very surprised at the outcome"

"Job was done in two days with excellent results. All workers very friendly and highly skilled in irrigation, placing and planting new plants."

"Excellent work!"

Prestige Custom Pools provides an alternative to the way most pool companies build in San Antonio. We explain all the different option that make up the pool and let you know what will work best for you situation. Not all equipment is designed to be used on every pool therefore it makes me ask why do the big companies always put the same stuff on every project? We take a look at what you need and what you expect from your swimming pool and will deliver exactly what we promised. Not everyone needs to control there pool with a computer and not everyone needs a D.E. filter. By using these items the way they were designed to be installed I have found that I can shave hundreds of dollars off the cost of a pool just by sizing the equipment correctly. \n \nI own Prestige Custom Pools and employ sub-contractors to do the actually construction. These subcontractors are masters in their fields and know what needs to be done and what is expected from them. Almost every pool company in San Antonio operates in this same manner. What it boils down to is-- Who is supervising the subcontractors? Are you going to be just another number to a company or another quick stop in a superintendent's day? With Prestige Custom Pools your project is always a priority. As the owner I will come by the job every day to check the quality of work being installed. If it is not up to my standards, I will have it fixed before you ever knew what happened. How many of the other companies will have the owner on site to make the decisions everyday? Customer service and our integrity are the items in which we strive for perfection. Give us a chance to show you just how enjoyable and different building your pool can be. We offer free in home estimates for any size project. Give us a call today so that we can work together to make your dream a reality. \n \nTim Clark -Owner

"We spent approximately $17,000 on this project. After the installation (August 2016), it appeared that the installation was generally okay. However, my wife and I did note to Mr. Young that his employees had stapled the wires running up the trees very deep into the tree bark (see attached pictures) and that eventually as the trees grow there would likely be an electrical short. Mr. Young responded that this was normal installation procedure and that he had never had any troubles in previous installations. In October 2017 (after the warranty expired), a short did occur as predicted and three lights in a row went out. Mr. Young refused to acknowledge it was due to the extreme stabling referred to above. However, the solution to the problem required him running new wires up the same trees with less severe stapling. We had to pay Mr. Young $500 to resolve the specific issue that was clearly caused by his poor installation but he would not replace all the wiring running up the other trees. Therefore, we are likely to experience future failures do to Mr. Young's poor installation. After Mr. Young repaired the problem and we paid him, I asked a Master Electrician to look at pictures of the "severe stapling" and he said "of course it caused the short." Later we had a bulb go out and when I tried to find the same type of bulb that would fit, I discovered it was no longer being produced. I called Mr. Young to ask where I could find another bulb that would work and he said the one he installed was still being produced. When I informed him that the company that produced the bulb had on their website that it was no longer in production, he accused me of speaking to him in a condescending manner. Mr. Young has a great sales pitch but does not stand behind his work and becomes argumentative if you do not agree with him. Luckily for me, the company who no longer produces the original bulb (that Mr. Young installed) in our back yard helped me find another bulb (at no cost) that is produced by a competitor. Mr. Young simply refused to help."

"Fast and professional. Great service!"

"Fine. Fixed cracks in mortar well."

"Joe does not stand behind his work or his word. Basically, he is not an honest guy. He promises the world and is short to deliver. Once he gets his money you will never hear back from him. I had a pool installed last year (2017) and have had multiple problems where I had to have other folks come out to fix his team’s poor work. When I text or call him, he says he will come out but never shows up. Joe came highly recommended from a person who I kind of knew. But when I start to research his company I should have listened to my gut. There is very little on the web for Joe and his company. When I went to submit my pool design to my HOA he gave my wife a pencil drawing of two circles and the materials being used. There was no 3D rendering like many of the professional companies. He said that was to save money. Right there I should have stopped and walked away. Unfortunately, I went with him and now must spend more money getting things fixed because he refuses to warranty his workmanship. I had to pay $510 to get all the leaks on the pumps fixed. His team never installed a backflow to the heat pump for the hot tub, so it is possible the chlorine has caused significant damage to it. I now have massive drainage issues because he did not install any tubes to allow for water to drain from the rain. He should have installed tubes or re-graded the area to allow for any water to flow away from the house. Now I have a huge lake that forms against the pool and the side of my house every time it rains. I must put a sump pump out every time it rains to prevent my house from getting flooded. The SOB says it was my builders fault. There was no issue until Joe installed the pool. Anytime I had a concern or complaint he would just dismiss the topic. The walk way around the pool is cracking because he did not use any steel to re-enforce the structure. Just put dirt in the hole and poured the concrete. I asked what about the steel and he said we didn't need it. The pool is now just a year old and there are all sorts of settling cracks forming on the walk way. There is so much stuff that I could say bad about Joe and his company, but I don't want to waste any more time with this individual. Avoid this company. Big promises and poor delivery"

Whether you are a water garden enthusiast or a serious koi keeper our service programs are tailored to meet your needs. We do complete pond services like pond cleanings & pond repairs.

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