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"Contacted Mark within 3 days he was at my home and providing a detailed quote. Might seem small but he was the only one out of 4 contractors who actually measured the space to provide an accurate and detailed estimate. He while discussing what I wanted with me made many recommendations and even mentioned ways to get the job done but at a lower cost. He had the estimate to me within 2 days and it was super detailed and broken down with 3 different ways to complete it. He was on time daily as was his crew. Work areas were cleaned daily. He closed up a broken window for us, redid a dirt floor with drainage and concrete, repointed and waterproofed our basement foundation, ripped out and fully replaced basement access stairs. He even noticed a window that was broken we didn’t and closed it up for no charge. He added a drain to the exterior steps at no charge wasn’t in contract he just knew it was needed, the steps he replaced had asphalt around them and he even repaired the asphalt at no c"

"Mike, Stetson, and Matthew did such a great job communication the best I ever had with contractors. The tree removal and the stump removal were not easy. Stetson and his guy did an amazing job? the site was leveled, cleaned and all debris removed I seriously highly recommend the Travers company I look forward to using them again. Wish they could install insulation :) KDLxxxxxx 12/2024"

"Just had ours put in, and it looks great. Our installation team ( Lenny, Terrence, and Manny ) were on time, friendly, hard working and meticulous. Lenny took time to explain things when I popped down and was very patient with questions while working incredibly hard. We have friends who literally live in a swamp who had Busy Dog a couple years ago and their system has worked perfectly. They were getting water in their basement several times a year-- now NOTHING. And I love the technology innovations by this company, the quality of the materials is top notch. Salesman Mike worked with us to set up the construction, he and their engineer came out several times to make sure they understood our tricky set up and worked to get the timing right for timing that worked for us"

"5 Stars. Started on designated day finised 1 day earlier than expected. Excellent customer service. Water problem Start to Finish is the way to go."

"You can't get better than Wally in terms of quality, professionalism, and consistency. He removed all the sand in our yard, filled it with loam, spread seed, and built a brand new stone patio. He took the time to explain everything to us and ways to improve the project, but NOT for the cost. He helped us save money every step of the way. For example, he showed us where water was pooling and how it needed to be diverted away from the patio, which he did for no extra cost! He showed up every day, all day, until the tasks were done and beyond perfect. You can’t believe the time, effort, and care he puts into these projects. He genuinely cared that we were happy and cares about his reputation. This care is evident in the quality of his completed projects. He’s also just super nice and a pleasure to work with!"

"They were fast, efficient, and extremely well done."

"From start to finish DryZone made everything easy. Thank you"

"I had the estimate for the work done which went fine, then called to book the appointment. Was required to put down $200 for the $650 projected repair cost. I did this thinking there would be no issues between then and the repair date. My wife is quite pregnant and we had to move up the repair date to get the nursery ready in time for their birth. (twins) When I called to cancel this appointment and seek a refund of the $200, I was told that the window to cancel was 3 days from the scheduling and that I was forfeit my deposit. This information is in the contract, but I did not catch it at the time. I could only imagine if this were a bigger project and something like this happened to someone else. For the cost of $200 Pioneer Basement has not only lost me as a future customer, but forced my hand in posting several poor reviews such as this one. For any future customers, pay very close attention to this and hope "life" doesn't happen to you in between. Good luck."

"Not good never came back to me with a price or proposal. I would not recommend them for any job, they were totally unprofessional."

"Excellent! Leo and his team did a fantastic job and finished our project on time and on budget. They enhanced our outdoor courtyard creating a wonderful space for our residents to enjoy!"