Get matched with top interior trim and decorative moldings installers in Santa Cruz, NM

"CONS - 1st - We gave the company a down payment on 11/1/19, and they did not start the job until January 6, 2020, and never gave us a reason for the delay. We kept trying to make contact with Felipe Silva and he would keep giving us dates, and then would never start. So, we had to keep calling and harassing them for a definitive date. It took us 2 months to get that date. 2nd - The (Foreman/Lead Worker),Felipe Silva had horrible communication skills, he would not contact us with status, when they would be arriving and constantly left us waiting and wondering. I have nothing nice to say about Felipe, he was cocky, arrogant and did not listen to anything the homeowner had to say. He would always try to put the blame on the homeowner. We had a constant battle with this individual. He never took responsibility for his actions, just always trying to blame someone else. Horrible professional!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 3rd - Felipe would tell us one thing about what was going to be done, and do another and then act like he never said that. Also, he would try to nickle and dime us for every little thing. 4th - The individual that laid the concrete slab in our kept having his female friend come to our house, he was doing a job, she should have never been at the site location while he was working. Also, the concrete slab is not level. 5th - The individuals that did the wall remodeling in the bathroom made a big hole in the adjacent wall and did a horrible job patching it, and never fixed it. After they were done texturing the walls, I had to go back to fix and sand before I painted, and it was supposed to be paint ready, which it wasn't. Was very unhappy with these workers. 6th - The quality of the cabinets they ordered were okay. We wanted to get our own, but Felipe said it would take forever to order the ones we wanted from Lowes, but it took forever to get the cabinets they ordered. We kept having to return the cabinets due to problems, scratches, not painted properly, warped, wrong size, which Felipe measured and then tried to say we measured wrong. Wish I would have put my foot down when it came to the cabinets. 7th - The plumber that did the work on the bathroom & kitchen was horrible. First, he rushed in installing the bathroom sink and it leaked, which caused one of the bathroom walls to get saturated, which we had to dry so it wouldn't get mold. When installing the kitchen sink he thought he was done, but when I check underneath the sink water was gushing all over, and I had to point this out to him as he was walking away to leave. It turns out that he had the wrong size gasket for the pipes. And, I had to clean up the mess because he didn't even after I handed him a towel. He was rude, unprofessional and didn't seem to care for his job. PROS 1st - Gonzalo, the gentleman that did the tile work in my bathroom was great. The tile work is beautiful and precise. I love walking into my bathroom & seeing such professional work. He took his time, made sure to measure just right, was very pleasant and professional the whole time. I would love to hire just him again. 2nd - Tim & Vincent, the gentleman that installed our cabinets were also great. They did great work in leveling our cabinets, because we have any old house with uneven walls. Very professional and pleasant. Vincent installed a wall between two adjacent rooms, and did a great job with installation and texturing the wall. It would be nice to hire these individuals without the company. All and all, I would not recommend this company, just the 3 gentleman I mentioned."

"Bill did an excellent job of filling, sanding, and painting the columns, vigas, and latillas. For the wood under the portal where we wanted to maintain stain, he did a beautiful job of matching the wood and making the filled areas look natural. He also painted our ductwork and other metal components to color match the stucco, repairing the stucco in a few places along the way. Bill is extremely reliable, meticulous in his cleanup, and fairly priced. Our next door neighbors saw Bill's work and hired him for their project."

"People have actually asked me where I got the slate!  Both the driveway and the backyard look brilliant.  They showed up when they said they would, did the job in a timely manner and were incredibly professional.  From now on whenever I have any jobs in my house that need concrete I will not hesitate to contact them.
"

"Mariano Aragon did a fantastic job of repairing some seriously damaged areas in my kitchen and guest bathroom. After the plumbing repairs were complete both rooms were a disaster area. Mariano came to the rescue, rebuilt all the structural damage and did beautuful refinishing of the plaster and and a masterful job of marrying the new tiles he replaced with the existing tiles that weren’t damaged. I am more than happy with the final results! Mariano was cheerful, thoughtful and completely reliable through out the days of his restoration project for me. I highly recommend him for his excellent, inventive and superior work!"

"Edgar Gallard was fabulous!! We wanted a bathroom remodel including tear out bathtub and build new shower. Edgar handled the whole project and did a great job. I picked out marble tile that was large 12 x 24 inch and needed a wall that was straight and at 90 degrees, of which Edgar had to build and did a great job. We had small problems along the way and Edgar always helped with the solutions and let us know about the options. Very great outcome and we are very happy!!"

"Our waitress was very helpful and a nice personality. We had fajitas and they were delicious. |"

"Great, on time, on budget...."

"The fellow who came out to establish what our needs were was knowledgeable and is preparing, soon I hope, an estimate of the costs. He was willing to work with us on our special requirements. We are really curious what his final proposal will be."

"They were good. They were pretty fast and came on time. My overall experience with them has been good."

"Patrick sent out a very capable crew. They were timely, polite, and professional. They cleaned up after themselves and did a great job. We were very happy."