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"The roof construction itself is quality work. The roofing crew arrived on the time and date specified and cleaned up after their job. My roof passed county inspection. My issue with the company is not with the roof itself, but with their warranty. The salesman advised me this company has a 15-year workmanship warranty on the roofs they install. This was a key determinant to choosing this company over its many competitors in the area. The salesman even showed me examples of competing roofing company sales contracts which indicate only a 5-year standard warranty for work done. The salesman confirmed the cost with Covenant to be higher because of this 15-year warranty. I signed a sales contract which states 12. ALL WORK COVERED BY A 5 YEAR WORKMANSHIP WARRANTY. CRC upgrade_warranty applies. The salesman confirmed that their CRC (Covenant Roofing Company) upgrade warranty was to total the roof under a 15-year warranty. He stated I would receive the warranty at the completion of the roof. I was sold. The roof was built. The final CRC inspection was completed by a project manager. I asked about the warranty paperwork. He stated I would receive the papers upon payment. I asked specifically if there were any out of pocket costs. He said he did not know, but that the paperwork would indicate such terms. At a later time, this is the warranty coverage I received: Covenant Roofing Construction, Inc. warrants to you an extended warranty of __15___ years. This warranty is transferable to one new owner. This warranty includes 5 years of unconditional workmanship. An officer of the company will need to perform a maintenance inspection of the roof starting on the 6th year and every year thereafter for the life of the warranty. There will be a fee of $150.00 per inspection for the recertification of the roof. If an inspection is missed the warranty will become void. This warranty does not cover product defects, extreme weather conditions, or acts of God. This warranty does not cover any additional cost to remove and/or reinstall any roof peripherals to complete repair. Needless to say, I was distraught over the additional costs of maintaining this warranty and the indication that it would become null and void if I was non-compliant. After several in-person and phone conversations, there was no remedy to the fact that I would need to make additional payment beyond that of the sales contract if I desired to continue my warranty coverage after 5 years. They did, however, gift me 2 separate VISA gift cards in the amount of $50 and $150 for my inconvenience. The office was pleasant and apologetic in listening to my concern, but apologies will not cover my cost after the initial limitations. I advised them not to sell customers on what they are not actually offering in their agreement and without making such knowledge available to the consumer."

Super Service Award winning company on Angi! ARAC Roof It Forward of Florida is a very unique residential and commercial roofing company. Not just because of the quality of our work, the number of accolades, and the character of our people, but because of our mission. ARAC exists to honor God through giving. Through our Roof It Forward program we have made a commitment to give back to the community a portion of every dollar that comes into the company through partnerships with local charities and other organizations that make it their mission to love and help others. We have built into our business model a responsibility to give away a portion of how God has graciously blessed us, to help those that need to be blessed. When people decide to hire us, your money goes further than just getting a quality job… We ROOF IT FORWARD!

"The price came under the quote. They came exactly when they said they would and they kept the area clean and came back twice to pick up roofing nails that landed in the grass. Everyone was polite and cleaned up after having lunch. I was so happy to find someone so honest and hardworking I called him to repair a tile on my house.
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"Preston was professional and honest! I would recommend to anyone."

"Fixed my roof same day as I called"

"Excellent from sales person to office workers and roof crew everyone was polite and professional."

"Quinton had great customer service.He explained everything to me and took his time completing the project.He also worked in the rain on the roof.I"m a very satisfied customer."

"I think they do a good job, but since it's a roof only time will tell."

"My apologies to the company...I don't recall the gentleman's name that responded but he was very friendly and professional, and provided some good education on roof repair for me while performing the work. As a result of recent thunderstorms a 4-foot section of roof raised up, due to nails failing to hold. The gentleman who came over said that shouldn't have happened but was successfully able to both restore the roof and add additional reinforcement to that area. He also walked around on the rest of the roof and made a few additional minor repairs/reinforcements. Admittedly, the cost was a bit much for about 1 hour worth of work, but reading online that isn't abnormal. It did influence me to look into a home warranty to cover future similar incidents. I will definitely consider this company for future work though."

"Gary was amazing. He's very through and explained everything."