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"A+ review for William and the KeyPrime team! About a year ago, we purchased a historic house that was in need of several major repairs. The roof was over 20 years old and had not been done properly before, which had caused the wood soffits, eves, and fascias to rot. Squirrels and bats had started getting in through the rotted wood, and the gutters were falling off the house. We interviewed a lot of companies and received numerous bids. It was a complex project, and we wanted it done well + affordably (a difficult combination to achieve). We also needed all the work to conform to the historic register requirements and be approved by the historic preservation committee. When William came out and discussed the project, we were immediately impressed. He demonstrated a deep understanding of the intricacies that the project would involve, and was able to explain things to us simply and clearly. He was patient and took the time to answer all our questions, so that we understood all our options and felt comfortable with the proposal. He also helped us to make informed decisions about where to cut costs in order to keep the project within our budget, as well as where it was worth it to spend the money and not cut corners. The project itself went very smoothly. Everyone on the team was friendly, and they worked very efficiently. A few times when questions or concerns came up, I called William and they were addressed immediately. One of our big worries when we started the project was that a company was going to come in with a low bid and then raise the price with “surprises” once the project started. William was very up front with the pricing, and let us know what would happen if they uncovered anything unexpected after the roof was opened up. Thankfully, no surprises were found, and we were billed the exact amount that we were initially quoted! A few small unexpected things even came up during the project that they could have easily “nickel and dimed” us for, but they just took care of them without any additional charges. The new roof, soffits, eves, fascia, and gutters that KeyPrime installed look great, and we are extremely happy! They did a great job restoring the beauty to our historic house. Our experience with KeyPrime was exceptional from start to finish, and we look forward to working with them again on future projects."

"AWESOME EXPERIENCE. Chase and Bruce provided a fully detailed inspection and estimate for my roof and other home repairs. Great product, perfect install, wonderful customer service, and my insurance agent says they are the best. Highly recommend Excel Renovations without any hesitation."

"Could not be happier. Greg and Eddie were knowledgeable and professional and courteous. Eddie handled all the liaison with my recalcitrant insurer. The workers were courteous, prompt, reliable and professional. All in all, a stress free project as soon as Chismar came on board. Looking forward to working with them on any future projects!"

"Had some hail damage to the roof and they drove out to check it out and give me an estimate, what I really liked was the gentleman (can’t remember his name) I talked with didn’t seem pushy or didn’t seem like he was trying to get me to spend more money than was was necessary and the whole process that seemed stressful at the beginning, wasn’t stressful at all and was very easy without having to talk on the phone with a whole bunch of different people. The work done was quality, as far as I can tell, and was done quickly and wasn’t a nuisance to my family and me during the process."

"Excellent. From the quoting process to cleanup, I have been extremely happy with the workmanship, attention to details, courtesy, communication and timeliness of the work. The owner, Jim, was the utmost professional and very clear in explaining what would be done, even going the extra mile to do special touches to give the highest quality job possible."

"We had all of our windows including a large bay window plus an outside door replaced. Our installer Ron does impeccable work and we were very impressed with his work ethic and knowledge. Everything looks beautiful. Great work for a great price."

"Steve was very friendly, professional, and punctual. Our roof was bigger than expected but Steve made sure to let us know what any extra expenses were ahead of time. The price was amazing and the roof looks great. We will definitely be contacting Steve for future projects on the house."

"Very pleased with the process. Ed was very helpful."

"It looks like the job was done well. We had some heat coils up on the roof and we asked them to reinstall them after they were finished. They did not do this, and I was disappointed with this. The flashing around the chimney also looks a little sloppy. Also, every time that I tried to call the home office, I could not get an answer. They were one of the lower bids that we received and they were able to quickly do the work. Although, I don't think they were very professional and I wasn't overly impressed."

"Doug with Building Materials Plus was great to work with. The crew did a great job from start to finish. We are very happy with our new roof, and with how smooth everything went."