Get matched with top plumbing installers for a remodel or addition in Saxton, PA

"Trent was kind, professional, HONEST and respectful. I reached out and he messaged within the hour. After brief conversation on the phone he was able to fit me in for a free water testing and system inspection that same day. I mentioned a 3 stage water system upgrade and after the water test we found our water system was working well. He provided suggestions as alternative approaches to itchy skin we experienced. After we did our own research we agreed to have him install a UVC light with an additional filter for good measure. We called and he inspected on Tuesday and he was there with the install on Sunday that same week! Amazing. Talked us through the tests and results and provided us with informational pamphlets as well as transparency about his product vendor. Once the job was complete he tested the system and taught us about it and maintenance procedures. He was kind & patient. The pipe work install was well done and beautiful. He minded the space and existing plumbing."

1 Tom Plumber is a full-service plumbing company committed to providing fast, reliable, and professional plumbing services for homeowners and businesses. Our licensed technicians arrive on time, communicate clearly, and present straightforward options so customers can make confident decisions about their plumbing needs.\n\nWe handle everything from everyday repairs to complex projects, including drain cleaning, sewer and water line repairs, water heater installation, pipe replacement, and emergency plumbing services. Using modern equipment and proven methods, our team works efficiently while maintaining high standards of quality and safety.\n\nAt 1 Tom Plumber, we believe great service means honest pricing, dependable workmanship, and treating every customer with respect. Our goal is to solve problems the right way the first time and build long-term relationships through service you can trust.

"Leon, from Noel Enterprise, came to the house and observed the area where the Rinnai would be placed, taking in plumbing, electric, and venting area. A week later Leon and his two technicians installed the Rinnai. We already had an LP Gas tank so installing a new gas line was good. The Rinnai was installed professionally, new plumbing and electric perfect, and it looks great. Leon also had all the paperwork ready for the Rinnai rebate and end of year tax credits. Great job!"

"Bill Martins Flood Crew is excellent. In December, just before Christmas, my finished rec room flooded when my sump pump failed--soaked carpet, cardboard boxes, books, furniture with sewer water. I thought I would not find anybody this time of year to help me. But I called Bill Martins from Flood Crew, and he came out right away. He looked at the basement and gave me an analysis of my damage on the spot. He was wonderful. He took care of getting detailed estimates to my insurance company and then made arrangements for me with all the needed specialists. First, I wouldn't have known where to start, and second I wouldn't have had a clue whom to call. I needed crews to remove the carpet, cut out drywall all around to dry it out, check for mold, test for asbestos, and then remove everything. And, of course, fixing the sump pump, installing flooring, putting everything back, and lots of details in between. All of this obviously can't be completed in a week or even a month. My work was not the only project that busy contractors had. My situation was far more complicated than I thought it would be. Ultimately, it took four months, which I thought was very reasonable. And the result is so beautiful--no corners cut, no putting up with mediocre results, all this for the same price and time or less than others quote. Be patient. Be flexible. Talk with Bill about the results you want. Listen to suggestions. Your results will be beyond anything you thought was possible."

"Tony is the best general Contractor I have ever had to do some work for me on my house. Very knowledgeable and efficient and honest and easy to get along with. Did a great job and highly recommend him all all types of general contractor work, mechanical, electrical, plumbing, painting, etc"

"I?ve had them since I moved in here for my air conditioning and heating system. I?ve been here for 2 ? years. The only problem was them diagnosing the exact problem, it took them 4 or 5 times that they came out before they figured out what was wrong. I have a contract with them, so it basically didn?t cost me anything even if they came 10 times. They came right away and they were concerned about trying to figure out what was wrong. It was an intermittent problem, so that was the reason they couldn?t figure it out completely. With the service contract, it didn?t really cost me anything more."

"The technicians installing the water heater were very professional, kept me informed of what they were doing, and we amazingly quiet. I would recommend Precision Plumbing for your plumbing needs."

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• Met with Gino early June. Original contact with him (he called) was 3 hours after my email on a Sunday! Met with him several times going over what we wanted, gave him architectural drawings of the deck and discussed materials to be used. We had some concerns over attaching such a large structure to the house and wanted to be sure we would have no problems with it shifting or collapsing and to make sure the weight bearing was addressed with all posts etc. He was great to deal with, able to reach easily and quick to sign the contracts and pick up the deposit. I called 3 references, all glowing. All stated Gino's men worked from 7:00am to 7:00pm and finished the jobs in the assigned time and quality of work was excellent. 2 were repeat customers and some even referred him to their friends and actually he was on those additional jobs then. Sounded GREAT!
• Contracts signed 6-22-12

Promised start date 7-16-12 and quoted a 10-14 day job. The only item not included in our original plans was the railing. We changed our minds and added the railing to the bid on 7-17-12 and paid for supplies and labor for this addition in full. Not once did Gino mention this may cause an extension on the original 10-14 day job time.
Promised start date delayed a week to 7-23-12. No one showed up. We had to call him to see what was going on! He then promised they would be there on 7-25-12, no one showed. FINALLY they showed up on 7-28-12. He offered NO explanation at that time.  
His employees would not show up for days with no explanation. Weather was cooperative. I found the prIncipal problem to be inexperienced employees with little to no supervision, they seem unsure as to what to do. Some errors in work were so obvious I noticed them! All issues we pointed out were corrected promptly.   
Here is a timeline of the work done using my dated photographs as a reference so as to be fair and accurate: 
July 28th-siding removed (3/4 of the back of my home is exposed to the elements). Holes being dug for sonna tubes. (note-they did have to dig in bedrock and actually needed jackhammers for a few of them).
August 3rd-sonna tubes in. 3 long beams in for the base of the deck (extending to the back from the house).
August 7th-framing has been done for the second time. First time they had such a bow in it that a foreman ripped it out and redid it in a day! 
August 13th-started roof beam frame. 
August 15th-roof frame complete.
August 20th-shingles on the roof complete-more siding removed.
August 22-face of the roof completed. (triangle part now solid)
August 25th-face of the roof now has scalloped siding 
August 28th-inside of roof framed for soffit.
August 30th-2 of the 3 columns up, 14 X 22 section of decking almost complete.
August 31st-all decking down, 3 columns done- still no siding on my house. We have been having major water damage to the interior of our home due to heavy rainfall and no siding. Spoke with GIno about our concerns but still no finish date set.
September 7th-railing 3/4 done, still missing siding and steps. 
September 13th railing complete, still needs soffit work and gutters. Siding now beginning to be being replaced but it has been almost 2 months without siding!
September 21st-soffit work completed. Siding is on and has been cleaned with a pressure washer.  Finally able to place my recently purchased furniture (June) onto my deck. Still needs lattice work completed but at least now I can sit on my deck (in a jacket!) Just in time to put the furniture away for the winter!
October 3rd-lattice work complete. Deck finally finished.
 To sum up my experience with Gino and ECO Builder Services:
 The end result was a beautiful deck. He always returned our calls even when he knew we were upset or angry. 
  
What I did not like
The time promised for the job (10-14 days) did not equal the time it took to finish the job! (82 total days/60 work days if you count Monday to Friday).
 When I addressed this with Gino I was met with rude comments, him hiding behind 2 separate contracts of 10-14 days , plus the add on contract (for items he neglected to include in the original bid!) 5-7 days and stating the times listed for each job were consecutive.  While I understand weather may play a part in missing some days here and there, I can assure you that the weather was the least of it. Lack of appropriate workers on site was always the problem.
 
I did not appreciate being bumped for more "important" clients and being the subject of his poor time management skills. Spending $19,000 on a deck and not being able to use it for an entire year is not what I had in mind back in mid JUNE.


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"Floor install . Did it all in 2 hour period .."