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"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"Darien came and explained what would be done. She was even able to include two small areas as a bonus. The contractor that did the work was very informative, cooperative and helpful giving me ideas that added to the beauty of the area. The work was done in a very professional manner. I am pleased with the outcome."

"Great work!"

"It’s beautiful, looks like a new tub. Very respectful of property. Clean up after project was excellent. When they were running late , they kept us updated on their arrival time. The only issue is that they did not remove the old drain before refinishing tub?. They provided instructions on how to remove it very carefully with a very sharp small exacto knife. Hopefully we don’t chip the finish and need to get it repaired. Keeping our fingers crossed. They provided care of the tub after it cures for 3 days. Definitely would use them again and recommend them for refinishing a tub. Price was exceptional under 300 with tax."

"On Tuesday, April 16th he tore out the tile and my double sink. He collected from me $1750 and left at about noon saying he would return. He did not return until Friday afternoon. He hastily installed the countertop and said he was finished. In addition to having poorly installing the countertop, the sink was not one made to be used in a kitchen and had only one hole in the top for the faucets. I offered to pay for a decent sink although he was to replace the one I had He said he was not a plumber and was not going to connect any sink. I pointed out the other problems and asked him to fix them. He argued for awhile demanding payment.. I told him I would pay him when he corrected the problems. He walked out and then sat outside of my house for almost an hour. I called him to try and resolve the issues. I even offered to pay if he provided a helper. He refused to do so unless I paid him for the complete job. He left and returned with the police. He said I had cheated him and then accused my husband of having threaten him with a knife and he was afraid of him. My husband is 73yrs old, has Non-Hodgkins Lymphoma and a defibrillator. He never even suggested anything. He and his worker insisted that happened and my husband had to spend a night in jail. He must appear in court on April 26th, so we must retain an attorney."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."