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"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"Darien came and explained what would be done. She was even able to include two small areas as a bonus. The contractor that did the work was very informative, cooperative and helpful giving me ideas that added to the beauty of the area. The work was done in a very professional manner. I am pleased with the outcome."

"At first the company seemed super helpful. Eric was always pleasant and seemed to be supporting us. HOWEVER, they told us that they were dealing directly with insurance and that we wouldn't need to worry about anything. Therefore no costs, no options, no explanations of services were ever given to us. When the bill came back higher than insurance would cover they assured us that Joyce was the best in the business and would get it taken care of for us. the gap ended up being $3000 out of our pocket and as far as I can tell, no genuine effort was made to come to an agreement because we would have to pay it anyway. They were not actually working for us. In addition, the whole process was frustrating because appointments were made with us, where we canceled plans and they never showed or called. They removed equipment before it was dry and then covered themselves by putting it back in. At the end of the day our house is dry as is our bank account. I DO NOT RECOMMEND!"

"Services were professional and I was quite impressed with the outcome of my services. I am recommending them to my entire 55 plus community."

"On Tuesday, April 16th he tore out the tile and my double sink. He collected from me $1750 and left at about noon saying he would return. He did not return until Friday afternoon. He hastily installed the countertop and said he was finished. In addition to having poorly installing the countertop, the sink was not one made to be used in a kitchen and had only one hole in the top for the faucets. I offered to pay for a decent sink although he was to replace the one I had He said he was not a plumber and was not going to connect any sink. I pointed out the other problems and asked him to fix them. He argued for awhile demanding payment.. I told him I would pay him when he corrected the problems. He walked out and then sat outside of my house for almost an hour. I called him to try and resolve the issues. I even offered to pay if he provided a helper. He refused to do so unless I paid him for the complete job. He left and returned with the police. He said I had cheated him and then accused my husband of having threaten him with a knife and he was afraid of him. My husband is 73yrs old, has Non-Hodgkins Lymphoma and a defibrillator. He never even suggested anything. He and his worker insisted that happened and my husband had to spend a night in jail. He must appear in court on April 26th, so we must retain an attorney."

"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."

"Daniel was very responsive, from the first appointment to providing estimate, no pressure sales, very personal. He took the time to explain to me the design and price and timing. When work was complete, we had questions and he sent his crew for a follow up which was much needed to assure us how to overcome issues. Overall great to work with"