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"I went through like 3 other chimney groups including Chimney Sweep Masters and they all gave me conflicting information. Emerald City Chimney on the other hand was honest and thoroughly dismantled all the b******* the others tried to sell me. That’s what happens when you actual experienced workers take the lead instead of salespeople. It took a while to figure out exactly what the best approach would be, but in the end I got a job done for like $650 when the others wanted like $3000. I bought a custom fit chimney cap myself for like $200 I think and then had emerald city retrofit and install it for $450."

"Mike Smith is a very nice and with rich experience guy. He gave me a lot of good advice. His workers worked professionally and cleaned up all the work areas. I am very satisfied with the job. And I will refer him to my friends."

"The job was accomplished & finished in August 2021. He was very respectful & enthusiastic to do our project as it was a custom design job. It was an intriguing job since it involved various metal angles & trying to adhere to code requirements. There was an initial railing done, but we were not happy with the fact that it wasn’t adhering to code standards. He created a new railing to replace the initial one. We are extremely pleased with the job he did. He’s young, professional & really worked with us and the initial design that we intended to have completed for our main floor renovation. He’s very flexible & great with any creative input you may express to him. When we will need future Iron work done we feel extremely confident that he will be the one to do our future projects. Thank you Max! We are ever so grateful!"

"I called HarleyExteriors to get a quote on 3 windows and anew sliding glass door with a pet door in it. From the gentleman who sold me on the products, to the gentleman who came to take the final measurements, to the man who scheduled and ordered all the products I could tell that this was an exceptional company. The crew arrived on time and got right to work and were done in a good time period. They had me come to inspect the finished product and made sure I knew how to work the locks. While they were working the gentleman who had set everything up for the job stopped by the house to check out the work. When they were done the area was cleaned up and everything put away. I am really impressed with the whole process and then the President of HarleyExteriors called to make sure I was satisfied. As I continue to replace my old windows I know that I have found the company who will get my business."

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."

"Ali A. And Dylan T. were outstanding! These installers worked their tails off installing our 10 windows in Poulsbo, WA. They were also courteous and very respectful of our home."

"LeBron and his son did an excellent job with my door replacement. They took all the time necessary to retrofit an new door on an existing frame. The results was fantastic and they were great to work with."

"The deck built off my back porch is amazing. On time cost effective just all around happy."

"Excellent! The quality of work exceptional. The team worked clean and completed the work early. They worked through extreme weather impacts snow and fridget temperatures. I will definitely hire them for future projects."

"Jesse and the crew did a great job, worked long hours to get the job done and communicated effectively and professionally. Quality work!"