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"They were quick and efficient"

"Amazing work and great Customer service!"

"We had a small leak that only happened in severe rainstorms. Instead of diagnosing this problem the salesperson wa ted to sell us their complete system. They painted a picture of a poorly constructed basement with many problems. We resisted but finally agreed this was s mistake, because the only problem found after tearing up our basement was a dead sump pump and maybe extra weep holes could have been put in the crock. The original basement drainage system was correctly installed to code. Now our perfect basement floor has permanent scars and we are still fighting the concrete dust leftover from the project. The workers also damaged our vinyl siding and stained it with some type of solvent when cleaning areas that were marred during work. They are probably solve severe basement problems, but we were definitely “oversold”. We made a regrettable error in trusting their expertise."

"Scott was great to work with. I’d highly recommend him. He was clear and consistent in his communication, always on time, and through in explaining things. His pricing was exceedingly competitive. Importantly, he contained the cement dust and kept everything clean."

"I have an invasive weed Garlic Mustard that suddenly appeared in April and also the common buck thorn in my back trees. I was told I had to pay cash and they would not take a check. They would also not come to do any estimate on how many guys and hours I would need to do the job; I had to guess. I ended up having them come two times: first 4 guys for 8 hours; second time 2 guys for 4 hours (per the guess of the first leader for how long and what I'd need the second time). They still did not complete the job. The first crew of guys were better than the second crew of guys. They were college guys, some working hard, some walking and working slowly and on their phones. However, I'm suffering cancer and could not take care of the job, thus had to get someone to control the spread. Thankfully, they did get most of the job done for me. Whether the Garlic Mustard was pulled out by the root, time will tell. The first crew used shovels and got the buck thorn pulled out pretty good; the second crew just cut the buck thorn off. Although I had informed Eric Pfeffer about the invasive weed and explained how it would spread on boots and tools, procedures were followed by some of the guys and not by others. They did not seem to be familiar with working with an invasive weed. Both crews arrived on time, but stopped work 45 min before end time to pick up tools, but also both left the job site (unfinished) a good 20-30 minutes early. Eric communicated via email pretty good after the initial "canned" email response. In their survey, they ask to rate the guys - if you expect this, they need to have their names on their shirts or give you their names. I am unsure, I may or may not hire again."