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"I could not be happier with the warranty work performed on our large dining room glider windows. Both Michael Donahue and Nick Baxter came up with a collaborative solution to remedy an uneven top reveal that spanned the length of our three piece large window. The original install had a few flaws that allowed both glider windows to detach fully from the top if opened due to not shimming the top window edge correctly which resulted in crowning of the whole top part of the 3 piece window. Mike and Nick came out and helped us decide on a solution that would make my wife and I happy. It took Mike and Nick a half day to redo the window. At the end I was completely satisfied as I am sure my wife will be when she comes home tonight to see the work performed. Renewal by Anderson is a top notch company that stands behind their warranty and promise and commitment to their customers. Thank you Mike and Nick for your expert craftsmanship and dedication to "make it right". Your attention to detail, cleanup at job completion, and making sure myself as a customer are happy with the final results before leaving is why I will highly recommend Renewal by Anderson to my friends and family who are in the market for Window replacement."

"I had an outdoor metal handrail that was breaking off the concrete base. They contacted me quickly after Angi gave them my number and asked tons of questions to be able to give me a great estimate. The work they did was phenomenal. They not only reattached the handrail but strengthened the concrete base with metal beams to give the whole structure more support."

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."

"This review is long overdue in my praise of Washington Energy Services for their customer service, pricing and workmanship ! My first interaction was in 1999 when they installed windows throughout my house. They are still in excellent condition. I might note I called them over 20 years later to inquire on how I could repair a broken slider and they sent someone right out, charging a very nominal amount to repair it. In 2020, I needed to replace my hot water tank, and the extremely knowledgeable Christy presented several options, answering my many questions. I settled on one with a booster that seemed to best fit my needs. Finally, in December 2023, I purchased a new gas furnace from WES. I had a minor issue with a fan switch and they responded quickly to rectify the situation. Within the past two months, I seemed to be having an issue with my thermostat (something they had not installed), and the manager, Greg, came out twice with his crew to explore the problem. Today they installed a new thermostat FREE OF CHARGE! Their excellent response and customer service is beyond any company I have hired. And I particularly love that they are family owned and have been around for decades. Their employees seem to be there for the long haul, which speaks highly of the owner. I refer all my friends and family and I won't go anywhere else for services that they offer. Many thanks to the staff I have interacted with over the past 25 years!"

"Jesse and the crew did a great job, worked long hours to get the job done and communicated effectively and professionally. Quality work!"

"How did it go? Excellent! Jamie, the owner, was quick to respond to any and all inquires. Easy to reach, easy to get a hold of, both by e-mail and text. His team chief, Bob, clearly had years of experience! They were scheduled for 9 am and at 9 am, I looked outside to see the truck parked outside! Bob's experience came in handy when there were issues getting my sliding glass door into place, due to my residence being roughly 50 years old; which still had the the original, single pane, metal frame windows & slider door. If there were any issues with the same old type of windows which were replaced, I didn't know it because everything went so smoothly. Bob knew exactly how to quickly fix any issues, and his entire crew ran like a well oiled machine. The crew were extremely efficient. plus they went above and beyond; making sure the window glass and frames were cleaned and they vacuumed up the little bits of debris created when taking out the old metal framed windows and they took the old windows/door with them when they left for safe disposal. All the while never complaining about the pouring down rain! I would highly recommend this company, in short, for the excellent install , clean up and very fair pricing."

"If I could do minus on the stars I would give a -5 stars. This company is horrible and Skylar Jump is rude beyond beleif. He came out and did the bid for the job, and he told me what it would cost me. 1/2 down and the other 1/2 upon completion of the job. They installed new drywall but did not make it flush at the corners, leaving big gaps and putting in large gouges. He and his crew left garbage all over the yard, stole materials and left my house compromised and exposed to the elements. Also damaged some of my vintage furniture from the Hoquiam Castle. So no replacing those. He was calling me and his crew inappropriate names and telling me that I don't listen, constantly interrupting me and told me that my family member who is an expert in siding doesn't know anything and started dising people. Also will not give you a receipt for money paid and will not give you a break down of the job. Also, when picking up materials from Home Depot, he will charge materials for another job onto your account. Do not hire this company unless you want to punish yourself and lose your money."

"He did a great job"

"All went well. Superior workmanship and attention to detail. Mr. Warden is personable and a knowledgeable craftsman."

"Floors look great. Reasonable price."