Serving Sheridan, AR and surrounding areas
Approved
Super Service Award Winner
In business since 2018
Free estimates
Credit card accepted
"They did a good job and the gutters look great. They were on time, on budget, and communicated very well."

Serving Sheridan, AR and surrounding areas
Approved
Super Service Award Winner
In business since 2018
Free estimates
Credit card accepted
"They did a good job and the gutters look great. They were on time, on budget, and communicated very well."

Serving Sheridan, AR and surrounding areas
Approved (Corporate)
In business since 2005
Free estimates
Warranties offered
"Was only going to have the gutter/downspouts cleaned, but ended up buying the LeafFilter product. The presenters' explanation/demonstration was excellent. The installer was efficient and courteous! The warranty is outstanding."





+63
Serving Sheridan, AR and surrounding areas
Approved (Corporate)
In business since 2005
Free estimates
Credit card accepted
"Gutters/Downspouts were cleaned when they eventually showed up after 2 reschedules. Pricey, negotiated, just like buying a car."

Serving Sheridan, AR and surrounding areas
Approved
In business since 2004
Free estimates
Emergency services offered
POPJAK ROOFING AND CONSTRUCTION LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability, is what makes us true professionals As 3rd generation roofers of Arkansas. I'm Pop my Son is Jak. One thing I teach him is integrity & while he's young that relationships and business are reciprocal if handled with trust and care, they'll last a lifetime. ask about our lifetime warranty on metal roofs. 20 warranty on class 3 shingles.



Serving Sheridan, AR and surrounding areas
Approved
Hi!!! My name is Katie Hughes. I have always weirdly loved cleaning and painting and helping others it’s honestly my favorite thing to do. It’s so satisfying and I’ve become very good at it as well. And to know I can make money from doing it just makes it all so much better! I have a very happy bubbly personality and am down to helping clean, renovate, or help with whatever anyone needs! :)

Serving Sheridan, AR and surrounding areas
In business since 2018
Free estimates
Emergency services offered
"Went very well, did a really a outstanding job. Very friendly and nice. Answer all my questions and my wife is excited about our new rain gutters. Would use and will tell other people if they need rain gutters to use these gentleman. Very professional people."
Serving Sheridan, AR and surrounding areas
In business since 2000
Free estimates
Warranties offered
"We love our new gutters. Leaf guard of Arkansas - Wright Family Construction - did a great job. Very professional and great product."

Serving Sheridan, AR and surrounding areas
In business since 2000
Free estimates
Warranties offered
"<br /> I attempted to contact three different gutter service companies to get free estimates for replacing our existing gutters. Leaf Shield was the only one of the three that responded. Their rep came to our house the next day and gave us an estimate and showed us their color options. We agreed on a price (which included a 10% discount) and a tentative installation date (allowed approximately two weeks for material to be delivered). The Leaf Shield crew completed the work in one day, cleaned up the yard and hauled off all the old gutters. At my request, they even trimmed a tree that was rubbing against the eave of the house. I was very pleased with the quality of their work and their customer friendly service."

Serving Sheridan, AR and surrounding areas
In business since 1979
Free estimates
Warranties offered
"First, I tried contacting the Southern Gutters and insulation by email. I waited two weeks and no response. I wouldn't recommend this way of contact with Southern. <br /> I then called to set up the appointment and the salesman quickly called me back and scheduled me in for a quote. He was very punctual, courteous and professional. He was up front about what they could do and couldn't and answered all my questions. He remained in constant communication with me and the most I ever had to wait for a call back was 30 minutes due to him being with another customer. He would set up times he would get back with me, for a quote or question, and always delivered answers on time. <br /> Once the quote was accepted, the scheduling was to occur. After two days, the office had yet to contact me for scheduling. So I contacted the office, on the second day around 2:00 in the afternoon, to see what was the hold up. There was no answer and I left a message. I believe they called me the next day to schedule the work to be done. <br /> The crew showed up at 9:00 to perform the work. I never received a phone call to let me know they were on their way or to verify the appointment. I understand some people may not care about this, but to me, this is a professional courtesy. Also, I was not at the house, but our nanny was. I would have liked to have been in the loop on what was going on. Once again, I believe this to be a professional courtesy. <br /> The crew told our nanny they wouldn't be able to finish that day and would come back on Saturday or Monday. They left around 3:00. The nanny was told they did not bring enough material to finish the job. Being labor day weekend, I felt strongly they would not be back on either day and I was correct. They showed up Tuesday. At this point I was a little frustrated, because I have yet to be contacted via phone and did not understand why they would have not had enough material to finish the job when it was measured during the time of the quote. All the information I have received at this point was through the nanny. <br /> Tuesday, my wife called up there early in the morning. She was connected with their answering service and she described the answering service as being rude. The operator seemed "put out" she had to leave a message with Southern about when the crew was coming back. My wife described her as, "...not seeming to like her job". I know this is a judgement, but it irritated my wife. Not much longer, one of the office representatives called back my wife to inform us the crew would be back sometime that day. At this point, I believed Southern to be a very average company due to their communication and work processes. <br /> The crew came out, once again without notifying me of when they would be there, and finished up the job. I was at work and did not know they would be there, and was unable to pay, we had the check available on the counter. The office person contacted my wife and told her they finished but no one was there to pay for the job. My wife informed her we had a check available and the office lady tried to contact the crew to go back, but at this point they were to far away to go back. I need to make it clear, this office worker was very kind through this whole process. She worked with us to be able to pay over the phone which I did about an hour later. However, this could have been avoided with a phone call telling us they were on their way or that they arrived to the job site. <br /> When I called to pay, I talked to someone, possibly the service manager, and he apologized and told me the reason they did not finish the gutters was due to the previous gutter installation using some sort of offset. Rather than trying to improvise, they decided to wait until the following week to finish the job correctly. This greatly improved my initial reaction of Southern being just an "average" company. I appreciated it being done the correct way, verses the easy and quick way. <br /> My take away: <br /> <ul> <li>The sales rep is good and prompt. He stays in communication.</li> <li>The gutters look good and they picked up any mess created. They were thorough and did the job right.</li> <li>There is a communication break down in their work flow once the quote is to be submitted.</li> <li>They need to develop a better communication protocol. Once they do this, Southern will be a very excellent company.</li> </ul> They need to maybe rethink their answering service. The customer care the answering service gives is not the same quality as the Southern employees give and reflects poorly on Southern gutters. <br /> I feel they need to work on their communication to be a 5 star company, but I would gladly rate them as a 4 star and would probably use them again. If they communicated with me throughout this process, I would have not had the initial negative reaction towards them as I did. If you use them, you will have to probably initiate all contact and if that bothers you, you may want to consider someone else until they fix their lack of communication with their customers. <br /> I would still recommend them to a friend or family member though. <br />"
Serving Sheridan, AR and surrounding areas
In business since 1975
Free estimates
Warranties offered
been in business since 1975 and serving all of hot springs village and surrounding areas
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