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"Excelente work very professional and very quality materials. Quick response and clean work"

"INITIAL CONTACT The company was quick to respond to our inquiry and set up time for a consultation. What we thought was a consult to receive a bid became a high pressure sales pitch. And our down payment to secure the quote for the job was actually a binding contract for the FULL scope of the project with significant penalties for cancelling (read the contract fine print!). A cancellation window of three days to release liability for the FULL AMOUNT OF THE PROJECT was a big surprise as we read through all the paperwork the days following. We have learned a hard lesson not to sign anything after 9pm, we were both so tired and hungry at that late hour we did not thoroughly read through all the paperwork. Our mistake. We obviously ended up moving forward with the project and got more comfortable after reading through reviews of the quality of the work and the experience customers had once they got past the “sales” call. Most were very positive. We also found that no other company offered the length of warranty that System Pavers does and with the large and challenging area, sloped terrain with drainage challenges and more than 5K sq ft, we felt comfortable that this was the right company to do the work. CONCEPTUAL DESIGN AND RENDERING Overall, the software was helpful in deciding the layout and the borders of the pavers. But we still had a hard time selecting the type of stone with the generic 3D rendering. We had to trust our instincts with the pictures in the catalogues provided to decide what to order. Once we decided on the Mega Lafite and Mega Arbel stones from Belgard, Jeff worked very hard with the vendor to get the color we wanted (as the Victorian shade had been discontinued) at the price we needed to fit our budget. We certainly appreciated this extra effort with the vendor. QUALITY OF WORK We read many reviews relative to the installation and quality of work. There was one team, led by Moises Ponce, that had received nothing but positive reviews. We were grateful that Jeff and the management team at System Pavers reworked the summer schedule so that Moises and his crew were able to take on our project. His team did outstanding work, they were always professional, and cleaned up after themselves. The installation of the pavers and the edging was seamless and the final product has more than met our expectations, it is really beautiful. We get many compliments on our new driveway and front yard and know that we enhanced the value of our home substantially. The team had to address some drainage challenges in front of our house and shop and the choice of permeable pavers so far seems to be functioning well through the first set of rainfall and falling leaves. The only challenges we had with the installation process involved two areas. The first had to do with communication between the Designer, the Project Manager and the Installation crew doing the work. There were times they were not on the same page and luckily one of us was home when most of the work was completed and could monitor the install. The second had to do with the landscaping/grass once the stones were completed. We had to move a portion of our in-ground sprinkler system prior to the new sod being installed. The day the ground was prepped for the sod, several of the sprinkler heads were completely buried and one was even on its side, covered with mulch. Had we not been on site and pointed this out, there could have been significant rework to correct after the sod had been installed. OVERALL We are very satisfied with the work and the end result. The cost for the work may be more than the value added to our home but there were other factors/benefits we considered in the choice of stone we selected and the overall design that increased the price beyond our original budget. It has transformed our front entrance and our front yard into our own private retreat and we no longer have to deal with the dust tracked into our home from our previous gravel driveway."

"We have continued to use this service for several years."

"We had an amazing experience with this company. We worked with Byron and he did a fantastic job. Very professional, knowledgeable and they were able to get the job done quickly. We had several quotes about our foundation but Byron was by far the most knowledgeable and we were so happy with the price. We are so happy with his work and will definitely be recommending him! We have reached out to him and he is always happy to help. So glad we chose this company!"

"Ron was great contractor to work with. He and his team provided a high quality product and at reasonable price point. He was easy to communicate with and flexible to meet our needs/desires. He was also very transparent and honest and all work was done according to stated timeline. Definitely the best contractor that I have worked with and look forward to working with again."

"Our basement flooded in January 2021. Drainage Master was one of 3 estimates we obtained. Seth inspected the situation and suggested and exterior drainage system The our two estimates we for interior systems with a sump pump. The other two companies would not provide an estimate for and exterior system. Also the estimate did not include the cost to repair damage the installation of an interior system would do to a finished basement. The crew was great the foreman answered all of our questions the job was done on time and in budget. I would highly recommend them."

"From the design process to the installation, everything was professionally done. Brandon (designer) listened carefully to us and was able to make adjustments pretty seamlessly. Nathan (project manager) communicated well and was involved daily. The crew, Foreman Leo and Rafa worked hard and shared their knowledge and ideas freely. It was clear that the culture of the organization was one of mutual respect."

Stone Solid Installation has been located in the Salem/Dallas area since 1993. We are a company that believes in customer satisfaction and installing a quality paving stone area that will ensure your satisfaction.

"GWC is flat out amazing. The entire crew is very nice, and exceedingly talented / professional. The completely overhauled my backyard and front walk way / steps and I couldn't be happier with the quality of their work."

"The Excavators LLC came in after another plumbing company unsuccessfully tried to fix the problem. They were able to determine what the problem was and it was really significant. The problem was really complicated but they told us what was needed and were super helpful and supportive every step of the way. We had to have the street closed off, involvement with the City, major digging - and it got done with minimal hassle. They were outstanding and we are forever grateful."