MC Tile Installation
MC Tile Installation
MC Tile Installation mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime once you see our quality work. We're passionate about delivering an exceptional remodeling experience. When you hire us, you're hiring a team of professionals who are trained and skilled to deliver lasting value to your home. Our staff will leave you feeling good about opening your front door every day. We're bilingual. Your native tongue shouldn't hold you back from feeling comfortable in your own home. Work with our trusted heating and cooling company-se habla Español! As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today
"Henry with MC Tile responded by text on 12-9-21 that I requested a quote. I texted back and described the job and sent him pictures of the area. On 12-13-21, he sent his brother, Manuel, to measure the area so he can properly give me a quote. On 12-14-21, Henry texted me with a quote of $1300 which I accepted, and we scheduled the work to start on 12-21-2021. On 12-21-21, Henry sent his work, Jairo, to do the work. Jairo did not speak English, but the job was completed on 12-22-21. I put in a sealed envelope $1300 and gave it to Jairo on 12-22-21. Jairo came back on 12-23-21 to apply grout sealer and Henry called and asked for $200 more which I gave to Jairo in a sealed envelope to give to Henry. On 12-29-21, I notice chunks of grout and white powder coming off the tile, so I texted Henry about the problem and sent him a picture. And Henry responded to let me know that he will fix it. On 12-30-21, I noticed more chunks of grout was coming off, so I sent Henry another picture. Henry texted back "Don't worry, I'll fix what needs to be fixed". Eventually, Henry scheduled to come back on 1-7-22 at 9am to fix the problem. However, morning of 1-7-22, Henry texted and said he had an emergency and asked me to reschedule to the following Friday 1-14-22 at 9am and I agreed. However, on 1-14-22, I waited till 10:05 am but Henry did not arrive. I texted and called him several times throughout the day to find out if he was coming and did not receive any responses. The problem has worsened as the day passes; more grout is coming off the tiles. I texted Henry again this morning 1-17-22 and he has not responded. The person who did the tile work used my flower pots as his garbage can leaving me with a lot of clean up in my garden. And he did not cover my black granite countertop before starting the work causing my countertop to get stained with white stuff which was a chore to clean up. Henry's quote included clean up and that they would take away all the garbage from the job"
Joan R on January 2022
MC Tile Installation mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime once you see our quality work. We're passionate about delivering an exceptional remodeling experience. When you hire us, you're hiring a team of professionals who are trained and skilled to deliver lasting value to your home. Our staff will leave you feeling good about opening your front door every day. We're bilingual. Your native tongue shouldn't hold you back from feeling comfortable in your own home. Work with our trusted heating and cooling company-se habla Español! As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today
"Henry with MC Tile responded by text on 12-9-21 that I requested a quote. I texted back and described the job and sent him pictures of the area. On 12-13-21, he sent his brother, Manuel, to measure the area so he can properly give me a quote. On 12-14-21, Henry texted me with a quote of $1300 which I accepted, and we scheduled the work to start on 12-21-2021. On 12-21-21, Henry sent his work, Jairo, to do the work. Jairo did not speak English, but the job was completed on 12-22-21. I put in a sealed envelope $1300 and gave it to Jairo on 12-22-21. Jairo came back on 12-23-21 to apply grout sealer and Henry called and asked for $200 more which I gave to Jairo in a sealed envelope to give to Henry. On 12-29-21, I notice chunks of grout and white powder coming off the tile, so I texted Henry about the problem and sent him a picture. And Henry responded to let me know that he will fix it. On 12-30-21, I noticed more chunks of grout was coming off, so I sent Henry another picture. Henry texted back "Don't worry, I'll fix what needs to be fixed". Eventually, Henry scheduled to come back on 1-7-22 at 9am to fix the problem. However, morning of 1-7-22, Henry texted and said he had an emergency and asked me to reschedule to the following Friday 1-14-22 at 9am and I agreed. However, on 1-14-22, I waited till 10:05 am but Henry did not arrive. I texted and called him several times throughout the day to find out if he was coming and did not receive any responses. The problem has worsened as the day passes; more grout is coming off the tiles. I texted Henry again this morning 1-17-22 and he has not responded. The person who did the tile work used my flower pots as his garbage can leaving me with a lot of clean up in my garden. And he did not cover my black granite countertop before starting the work causing my countertop to get stained with white stuff which was a chore to clean up. Henry's quote included clean up and that they would take away all the garbage from the job"
Joan R on January 2022
