Serving Shoreline, WA and surrounding areas
In business since 1985
Free estimates
Warranties offered
"The work done at that time was superb. They were not the cheapest bid for the job (by any means) but I can tell you they were worth every penny and more. They did not just slap on a new roof. Once the old roof was removed they were able to identify and fix issues that would have resulted in a shorter life for the new roof. Since that initial install we have had a couple of issues happen that I initially thought were related to the roof leaking. In both cases LHRR responded immediately and had someone come out to take a look that same afternoon. It turned out that neither leak was the fault of the roof. However, not only did they isolate where the problems were, they took charge of getting them resolved. In one case by getting a new chimney stack hood built and installed. And, in a situation that happened this last Friday afternoon we had a call from our tenant that the "roof over the hall closet had collapsed". That sounded very serious and I called LHRR. They had one of there project managers out there within an hour. I drove up to the house and within 30 minutes of arriving David from LHRR showed up as well. The roof was, in fact, intact - however the sheet rock ceiling in the closet had fallen down and was obviously very wet. After going up on the roof and seeing no obvious roof issues David, by putting is fingers into some of the vent holes, realized what the issue was. "Your vent stack from the furnace has come apart". This mean the furnace was venting into the attic. We quickly verified that was the issue. Rather than saying to me that this was not a roof issue David took it upon himself to get fix the problem. This included having another worker from his team come over and also calling a parts supplier to get a replace piece of the vent stack. The two of them cleaned up the fallen blow-in insulation in the closed and then from the underside (thru the closet ceiling) and someone on the roof made the necessary repairs to insure that the issue was not only fixed but fasten more securely with screws and straps to prevent this from every happening again. So a call from a frantic tenant at 1:30pm was completely resolved by 4:30pm (except for some upcoming sheet rock repair after we let things dry out). I had called the furnace vendor and others and got a simply - sorry it's Friday afternoon. We can have someone there on Tuesday. The response that I got from LHRR was above and beyond type of service response. And this is the 2nd time for me that they have responded this way. I want to make sure that I added this review to let people know the value of doing business with a reputable company that truly stands behind their work and even goes way beyond that. DO NOT be tempted to simply go with a low bidder. Unfortunately there are lots of shortcuts that can be taken in this type of work to make the job cheaper. LHRR does the right thing and should be commended and rewarded for that. While you cheaper roofing job might look OK on day one, will they truly be there for you in 5 years when something goes wrong. A profound thanks to LHRR for their continued great service over the years. You cannot go wrong with these guys. I would rate them A++++ if it were an option."












