Get matched with top doors (exterior) installers and replacers in Smithfield, VA

"They were not able to fill our door space, and wanted us to make too many compromises"

"Bob and his team did a great job helping me with some plumbing repairs at my house. I had old fixtures and they were able to replace all of the shower and sink fixtures in both bathrooms. Very reasonable and responsive. Will happily use them again for future work."

"I have mixed feelings about this job. The company was extremely patient with the scheduling changes I needed to make because of health issues. However, mode of communication was an issue. Kept calling a cellphone, not in regular use, instead of the landline or the preferred e-mail. Installation was timely, as we had the ice storm soon after, it was also a one-man job and I was amazed at the job he did. He was very professional always measuring twice and sometimes more than that before cutting anything, as despite all the measurements done, the inside core of the door frame needed to be trimmed for the unit to fit. Not sure if that is why once it warmed up, first one-side and now the other side, is not a tight as when originally installed. The also is now an issue with the interior frame, the mitered seam at the top of the door has separated. Another issue was this door was supposed to share a key with the front door as both were Schlage locks and can be rekeyed. A copy of the key was provided prior to the job. This did not happen, nor did the copy come back the day of the install, had to wait for it to be mailed to me. The company tried to rectify both problems, the loosening and they key issue, but not happy with their solutions, as one requires me to complete the job, the other is aesthetic... lack of symmetry, no longer smooth frames on both sides . I like the product's overall appearance, and would repeat the business to ensure uniformity, but given the price, I did expected better. Also would not advise using Mosaic, their finance group. I have issues with a company that mails their statement 4-days after the payment is due, even if 12-months same as cash."

Richmond Window and Door Solutions\nWith a deep understanding of Richmond's climate and architectural styles, our product experts tailor solutions to your specific project needs. We know which windows and doors are best suited to enhance the beauty, functionality and performance of Richmond homes.

"The installation was efficient and satisfactory; however, I would have appreciated it if the sales rep, when meeting with me at my home and going over the options, would have pointed out that the color of the window frame would not match the color of surrounding wood."

"Very well Doors moved smoothly. Men were polite and efficient"

"Great Jeff Patterson came out checked roof, did minor repairs as part of deal. Roof needed some shingles replaced and end caps repaired. Jeff gave price we agreed and were told someone would be out in week or two. next day guy came out and did the work. couldn't ask for better action. told roof would last 4 to 5 years and that was a pleasant surprise as every one around us having new roofs ."

"Very thorough. Matched old mortar exactly"

"Jeremy was punctual and professional. The appointment was easy to make with fast scheduling. I received an in-depth presentation and walk through of my home. He was very responsive to my questions and family's needs. There was no pressure to buy or add equipment I did not want or need. My new system was installed two days later. Larry the technical adviser was amazing. He was knowledgeable and friendly. He installed my system with no problems. He took the time to give us a lesson on how to use the app and new system. A few days later I had a question and he responded right away. I loved the system so much, that I referred my mother. Her system was installed a week later. I feel so protected knowing my family is safe using 1st Security Alarm company. I have the confidence of knowing that I can upgrade my system at any time. I can not thank Jeremy and Larry enough."

"Not as good as I would have hoped. He told me how many square feet of tile I needed to purchase. I brought. maybe, nine samples of tiles that I liked because with the price I didn't know what they were willing to work with. Sometimes it's more expensive and more difficult to work with another. I wanted to give them the option saying we don't want to use this because or it's going to cost you more to use this. So I showed the tile to their workman who came out. He said we use a lot of this 1 by 1. I said this is an old house, the floor is not going to be perfectly smooth and having done insurance for years I promise you instead of 8  by 8 tiles the 2 by 2 is going to be more forgiving on an uneven surface is it alright if we used this? He said that's mighty expensive, They are not paying for it so, do you know how to put it down? And he said he knew how to put it down, I asked it he was sure? He said yes, this is what I purchased. I came back and he had gotten all the tile up and he said my sub floor on half the room needs to be replaced and that's not in the price. I said ok what's the price to replace the sub floor and they gave me a price that was a little high. I said that for replacing a sub floor on half and he said that's for the whole room, so if you don't have to replace the whole thing then why don't you adjust that, and they adjusted that price. We agreed I paid them the extra money, and I said they could put my tile down.  He put the tile down, but it was not done in a good professional manner -- you know when you're really finished it looks like a finished room and it was not. I have a floor to ceiling mirror at one end of my bathroom which I pointed out to him. I asked it he realized I have this floor to ceiling mirror. He said he knew how to go about it. I stopped speaking because I thought he understood with a floor to ceiling mirror you have to either measure for it or start at the mirror so you don't end up with tile pieces abutting the mirror and then having it look tacky. Well, that's exactly what he did. Also it was not evenly cut along the wall. Not a problem. In that case you either take up the mold end and put it back down or put a shoe down to cover where at least it looked finished. None of that was done. The thing that got me, most of all was he left and didn't say anything. So I called his office and asked if he's finished. He said he remembered it wasn't finished completely. He said he had run out of tiles. I asked why didn't he tell me ran out of tile. By the way I bought the amount of tile he told me I needed. I will happily go and get some more. My whole thing is communicate with me you don't just run out of tile and leave. You tell me that I'm out of tile and I asked when is he coming back? He came back the next day or two whatever the case was and finished installing that tile and left again without saying anything. So I wondered if he was finished. It doesn't look finished to me so I called they said he was done. I said this is not acceptable, it doesn't look finished at all and I recounted all the things that went wrong. The guy in the background said he did not know what they want. They told me to take some pictures of it. I'm not a photographer and I don't think what I am talking about is going to really read in pictures, someone needs to come and at it. So the owner of the company finally agreed to come and look at it and when he looked at it he said "oh! I see," what can we do?" And I said if you want to put down a shoe mold in to finish up all these edges there's places where tiles not lining up a couple of them are going to have to come up and put back down. He hasn't done anything and the floor looks totally unfinished, it's just some tile in the middle of the floor and a huge gap around the edges. I point out all these things he said he would send someone out to finish it. They sent the same guy who was basically baffled about it. He said this looked fine to him. So now I thought I had to tell him what to do."