Get matched with top stone slab countertops repairers (granite, marble, quartz, etc) in Springfield Gardens, NY

"Initially, things went great. They were responsive on the phone and had all the paperwork my building required to start the work. There was some initial discrepancy in the scope of work but I take some of the responsibility for that since I wasn't double checking the exact wording on their estimate which was different from what we discussed in person and over the phone. Also, I never saw the main contractor I initially spoke at my job site. He should've been there to monitor the work and check in with me to see if the work was looking close to what I asked for. I told them from the start what I wanted and even showed them pictures of exactly what I was going for, the results were far different. They seemed to cut corners and take no pride in the work they completed. The bathroom work they did was so bad I now have to completely redo it. There are huge gouges in the floor. Throughout the apartment, the stain essentially looks like a bad uneven paint job. They even got it all over the baseboards. They clearly did not polish the floors enough because its rough everywhere. I paid over $10k for floors that look ugly and now there is nothing to do but cover them up with area rugs. Also, some of my personal supplies were missing but they did compensate me for it. UPDATE: After discussing my dissatisfaction with the results, NYC Stone care did try and figure out a way to make up for it and I appreciate their handling of the matter."

"Tanem has a long history of good work. Gene did several projects for me years ago and I was glad to find Paul picked up the same qualities Gene had established. Both are easy to work with, knowledgeable, make lots of helpful suggestions so the project comes out even better than I had thought it would. You tell Paul what you want done, and he, and Gene in an advisory role, find a way to make it even better. They are flexible and just know how to find solutions. Their crews know what they’re doing. Paul keeps checking and keeps you informed as work progresses. I couldn’t be happier to see Paul continuing the Tanem tradition."

"The work was done to our expectations in the time frame it was communicated it would be done, we are happy with the service that was provided. Vigan was attentive to our concerns and was quick to correct and make changes as we requested"

"Background- I was finally able to afford a new counter top- did research and Angi/Home Advisor kept coming up.So I checked out what was offered for counter tops - 3 came up -2 did not respond and VPT Quartz or Vilorio's Personal Touch. I had an estimate appt on 7/18/24. A "MIKE" showed show up eventfully - very late & full of excuses. Since he was so late I decided to let my Pit Bull & German Shepard- ( since they been locked up for a few hrs. And I was doing some yard work. He did not show any respect for the time it me to put the dogs away again and clean up. I told him I didn't appreciate him showing up like that with no call- he stated he text me but I have a landline (which I made very clear to Brian (office person) so again another excuse. I let him come in (free estimate anyway & a 5 star rating). Mike comes in and starts with the great deals he has. Then starts doing measurements just by pushing my stuff that I had left On the counter out of the way like garbage. Which I found disrespectful. Lucky(????) for me MIke has a piece of quartz that would fit- a speckled white. Mike will give a good price $1300 -I said like to think about it. Then Mike throw in another deal (that's because he didn't like the over the counter sink I had & the faucet installed myself professionally w/o no problem) but I knew that the sink & faucet deal($100) was ok. So I agreed. ;Mike stated he would come back to make sure he had the right measurements, called I to make the appointment and right away Brian asked for installation date - I responded "NO" but the date Mike was to come back for measurements. Then Brian asked for a $700 deposit & I stated I only had $500- But Mike really it was to collect the deposit(rude again) so as not to assist with my project. Installation Date:7/25/24 between 1-3 PM 3 strangers & a kid show up & no Mike(supposedly the installer), no Identification on them or the truck (which was a beat up pickup truck) Some impression ,huh. When I asked where Mike was, they said he was coming- later. So I waited a little while , NO MIKE, and still concerned why a young child was brought to the job. I ended up letting them in ( a little **** about the child in the truck with nothing to do). Out of kindness I moved my truck out the way so it would be helpful for them to get the counter top in. NO appreciation. Like it was expected. They ripped out the old sink,faucet & counter top and left in the driveway. I had to show them the contract that stated they would be responsible for disposal- I got an attitude about that. The Counter top had to wait because the sink had to go in first. That's done and the counter top installed & looks good. The Faucet: It was a problem for the workers ( I call them workers/laborers because I noticed none of them were plumbers, or skilled laborers) The Hot water connection was no problem. The Cold water connection must have been ripped out when they took the sink out(I'm guessing , because again I had installed a faucet with no problems. The connections the laborer ( not a plumber) to the Faucet had no pressure(I thought that maybe the hose they used was the wrong size) & he didn't know what to do about it ;looks like he use a few junk connectors, a faulty turner (one that looks like you would use on an outside faucet) ,jimmy it together and it leaks. What a mess they left. I had to re- sweep under the sink area, the counter top where they had to drill a bigger hole because the faucet didn't fit that need a total wipe down causing dust which then I had to vacuum. And I had left the area spotless and expected to be returned to the same cleanliness I had done. I called about the situation and spoke with Brian again and he would contact MIKE .Mike came explained the sometimes stuff get into the faucet during installation and he brought an extra faucet head. I also mentioned that it was leaking - Mike checked and didn't feel a leak.Why because his hands were wet???? Who checks for leak with wet hands Then Which happened to get me thinking that the sink & faucet was the closing of the deal. No favor to me. Well folks I had to call again because now it is still leaking. I called 7/28 to report this problem and Brain stated that Mike will be out either 7/30 or 7/31. Never heard back."

"This review is long overdue! We had the pleasure of working with Robert on renovating our new house from top to bottom almost a year ago, and we are still thrilled with the results. Their professionalism, attention to detail, and commitment to quality has created a deep trust in Robert. He is top of our list and we have recommended him and his team to all our family and friends. We knew he would be a good fit from the initial consultation. Roberto managed everything with care and great attention to detail. Robert and his team executed our vision so well and everyone who has been over have showered us with compliments at how good everything looks. Throughout the renovation Roberto maintained excellent communication, keeping us updated at every stage. They were always punctual, courteous, and willing to answer any questions we had. His team was respectful of our home and ensured that the worksite was clean and organized at the end of each day. The quality of workmanship has proven to be outstanding and the custom work will last us for years to come. Another impressive aspect of working with Roberto and team was their ability to stay on schedule and within budget. They provided a clear timeline at the beginning of the project and adhered to it, completing the work on time without any unexpected costs. Even after the project was completed, Roberto continued to provide exceptional customer service and followed up to ensure we were satisfied with the work. We highly recommend Roberto to anyone looking for a reliable, skilled, and professional contractor. Our new house is beautiful and suits us perfectly thanks to Roberto and his team!"

"Responded to request super fast. Made arrangement super fast and arrived as promised. The same day I made the request he was able to come and do the job. Nice guy too. His price was proper for the job."

"It went well"