Get matched with top in Spruce Pine, NC

"I called and they came that afternoon got the work done and including cleaning up all the limbs and leaves. The tree looks great, all the dead limbs are gone and the tree has a really nice shape. Would not except payment until job was finished and I was happy the the work."

"Great quality installation and very neat"

"Two techs from Invisible Fence came out and were friendly, efficient and professional. The job was done well and in less time than forecast. I had called 811 on Monday to mark all the underground cables (the installation was on Friday), but only the water people showed up. No one else showed up by Friday. Apparently more lead time was needed. The Invisible Fence guys said that it was not a problem since their wire was not buried deeply, and thus not should not interfere with existing buried lines. My dog was familiar with an electric collar system, so the training requirements for him were less than if he did not have such prior experience. All in all, it was a good installation. We will see how the future support goes, but it has started well."

"They did an amazing job. Roof looks like new for way less than the cost of a new roof."

"After receiving the report from a structural engineer, I began interviewing contractors to do the recommended repairs. The more contractors I interviewed the more questions and confusion I had. Who understood the core issues, could explain them to me, could push back against the structural engineer for clarifying data? Who could I trust? I turned to a trusted contractor who'd worked on a neighbor's house. He volunteered to review the proposals I'd received. (The repairs I needed were not in his line of work.) None of the proposals had the detail he'd expect. He recommended Andrew Roby Contractors. <br /> <br />My first call was a day or two before Christmas and I got a prompt response. Although away for the holiday, the representative worked with my deadline (and I with his vacation) and we scheduled an appointment for later that week. Throughout the project, I worked with with project manager Drew Devine. New in his career, Drew was professional, polite, articulate, motivated, attentive, thorough and persevering. He honored my many questions and sought answers. Still learning, he asked if he could bring a construction veteran to look at the house and consult. Ron joined him on a visit. His experience and unhurried ease put me at ease. Ron explained what could be explained and acknowledged what couldn't. With a careful choice of words he confirmed my concerns about the structural engineer's work. Ron's professionalism in acknowledging seemingly unprofessional behavior told me I was dealing with someone ethical. That spoke volumes. <br /> <br />The icing on the cake came a day or so later. At Drew's recommendation I called a different structural engineer, Marcel Papineau, to talk about having his company create working drawings. Marcel asked who had come to the house and what the issues were. I told him I was working with Drew Devine and he'd brought a seasoned construction guy named Ron to look over his shoulder. Marcel sounded puzzled, paused, then explained, "Joan, do you know who Ron is? He's president of the company." I like that neither Drew nor Ron traded on Ron's status but rather focused on his experience, which was what was needed. I like that Ron supported Drew as the lead in the contracting relationship. That's leadership. <br /> <br />Looking back, I realize how taxing I must have been with my ongoing questions and time-consuming interest in details. Yet Drew and his colleagues were unfailingly respectful and patient. Andrew Roby Co. is not inexpensive. The way I see it, I paid extra for fine construction results and pro-active communication in the process. <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />"

"Very good work, cleaned up well & very polite."

"Perfect Coats was the PERFECT company to go with! Their price was competitive and the results were beyond my expectations! I knew when they were coming or if they were delayed. They power washed, they repaired (even declined an area that I thought was rotten but wasn't), they painted, they cleaned up, the crew chief took me on a tour to make sure everything was perfect - it was!"

"Really fast, very good, have recommended to neighbor...everyone's very happy with the service."

"The company did an excellent job. Immediately after damage occurred (a tree fell on the roof) they patched the hole so that it wouldn't leak. They replaced the roof when promised and at the price promised. They explained to me beforehand exactly what would be done, what materials would be used, etc. The company representatives that dealt with me personally were all professional, courteous, and very helpful. The work crew showed up on time, worked hard, and  did a good job of clean-up afterwards. Other people I know who have had roofs replaced picked up roofing nails for months afterward. I found only a few. In addition to the roof replacement, American roofing repaired a small hole in ceiling sheetrock. They did such a good job that I can't even tell where the damage occurred. <br />"

"I had trusted my normal and long-term lawn and landscaping man to undertake clearing our steep bank of an aggressive and invasive species of bush. It is a tough job, admittedly, but after weeks of hacking around with the help of two or three others, the job was only half done. <br /> To get the job completed sooner rather than later, I called Scotty Mckinney of Mckinney's Outdoor Service. I had never dealt with him before, but his response was excellent and he was very professional. <br /> He came out the next day to look at the job, and while we were talking I showed him some other areas I would like mowed and cleaned up. He did that mowing job first, and he did a tremendous job at a very good rate. <br /> He then came back with only one crew member to undertake clearing the thorny bushes from the bank. Knowing the other person I had first employed had used several men and it had taken weeks to clear just half of it, I was concerned about how effective only two men could be. <br /> Well, this is where the benefit of being a PROFESSIONAL company with the right equipment makes all the difference in how a job is executed! <br /> Scotty and his employee took down the bushes on the other half of that bank in only five hours! His employee has worked for him for 10 years, and it is obvious Scotty Mckinney is a good businessman and a good boss. <br /> We talked about options for maintaining the bank now that clearing had been done, and I appreciated the solution he came up with, which did not involve heavy-duty weed killers. <br /> Scotty Mckinney is knowledgeable, responsive, fair in pricing, professional, and a gentleman. I also like the fact that he is licensed and insured. <br /> <br />"