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"Very satisfied with the work done—we thought we would have to purchase a new washer, but Ash was able to fix it by ordering and replacing parts. Ash was very patient and knowledgeable; I even got to ask him about correct maintenance of our washer and dryer, and he explained everything. Highly recommend; decent guy with a common sense and decent pricing. "

"FINALY SOME ONE THAT KNOWS WHAT THEY ARE DOING. MY GO TO APPLIANCE REPAIR IN THE FUTURE"

"Hired Appliance Magician to service a GE Refrigerator that was not cooling properly. The technician", Artem Hxxxxxx, arrive on time and I immediately knew there was a problem as he did NOT speak English - Also, he did not know how to service my refrigerator - He spent 90% of the time on his cell phone getting instructions from his boss - He never checked the diagnostic service codes on my refrigerator and I could not t ask him to check them as we could not communicate. After 45 minutes of removing panels in my fridge and looking at things , he handed me his phone to talk with his boss (who talked in very broken English) who told me my defrost heater was broken and the fridge could be repaired for ;about $750 . My fridge had no frost/ice build-upo on any coils he checked, nor was there any water in the case, which my limited knowledge told me was not compatible with his diagnosis. I feel I was ripped off of the $69 trip charge as nothing was done, Company NOT vetted!!!"

"Fernando was very responsive - he returned my request very fast with a confirmed time to come to my house to repair ... both cold water and hot water under the kitchen sink were leaking. He showed up at my house at the exact time he said, and replaced both valves to stop the leakage. Excellent quality of work and professionalism. We hired him again second time to 1) install a new water heater tank and a new kitchen sink faucet, and 2) a full house plumbing inspection to ensure if any unseen leakage or issues ... we are very satisfied with his services."

"The work was excellent, very cleanly done, great knowledge and helpful information from Gert, the owner of company. Good communication from company. Would work with this business again."

"Vincent and his assistant Sergei took on a difficult job of installing a stove top and a downdraft fan that posed some challenges of fitting into an existing counter space. An installer sent by the dealer failed at this task but they were careful and creative in finding solutions. We appreciated the attention to detail and their hard work - and the result was fabulous. Not least, the price was reasonable and both of them were easy and pleasant to work with. No hesitation in recommending their services."

"Job done right."

"Excellent. Lorenzo came in the scheduled time. He diagnosed the problem causing the dishwasher not to drain. Fixed it promptly and gave us detailed instructions how to avoid this issue in the future."

"Stuff happens, and this business knows how to handle it! We had a stain on the ceiling. Ofri from BTB came over and turned on the water from the upstairs bathtub and then the shower stall. The ceiling became moist after the shower was turned on. Ofri then came back with a plumber. He turned on the upstairs bathtub. After they left, water dripped from the ceiling. Ofri had the plumber immediately send over a team for a service call. They broke open a hole in the ceiling and found that a pipe leading to the bathtub was so rusty it had holes. They took videos showing other pipes leading to the bathtub were also very rusty. While the team was still there, Ofri gave us prices, sent over the paperwork and the pipes were replaced within a of couple hours. Fabulous! Ofri had thought it would take a lot longer to complete the plumbing work. Therefore, her pricing did not align with the actual work performed. She brought in Alon, who substantially reduced the price to our satisfaction. Their responsiveness and reasonableness earned them my highest rating. Thank you Ofri, Alon and the BTB team!"