Get matched with top countertops installers in Sterling, MA

"Terrible. Just terrible. Whenever we had a conversation about what was included in our purchase or not, he was ALWAYS switching up his statement. Lou is full of empty promises and we had a poor experience with him. He recommended his brother, Chris Mellilo, to be our contractor. Upfront he seeemed like a good guy but it was our mistake. It took this guy over 6 months to complete 1/2 of our kitchen. BEWARE of Northeast kitchen and his rude and flakey brother who ruined our lives for over 6 months. Find another place to get your cabinets and do not listen to these guys. Terrible, just terrible."

"Rich did a fantastic job repairing the exterior and interior stairs. The stairs are in great shape now. Rich provided a detailed written estimate within a few days. A detailed estimate is hard to get lately. The job went very well. I highly recommend Rich if you need a carpenter."

"Overall we are satisfied with the end results. Our cabinet installer sub contracted with this company last minute in an effort to get our kitchen done on schedule, and so that we could actually go see the granite before it was installed. The initial installers were prompt, and pleasant, but when they left we could see that they had made our sizable gouge in our window trim, and the countertops were very sticky with what felt like rubber cement. (We acknowledge that granite is heavy and unwieldy, so chalked it up and painted over the gouge.) We were also missing a piece of backsplash that they needed to come back and install. When they came back to install the additional backsplash and clean up some, we realized that they had left corners of the newly installed piece very sharp and jagged, and there were still some very sticky places that needed attention. When they had to come back a third time to fix the sharp corners and to clean up the glue, they were not as pleasant, and it felt strained. To be fair though, they did keep coming back, until we were generally satisfied. The granite is very pretty, but in certain lights it looks splotchy. (We are first time granite owners so this may very well be common and not reflective of Continental.) And as stated, only in certain lights, and at certain angles do you even remotely notice. In general the countertop is lovely, and it seems to be functioning well. Seams fit together nicely, the beveling was done nicely, and the sink seems to be set well. We just feel we might try other resources if there was a next time."

"Took over 1.5 years after start date. He only brought 1 employee to do work and left my half bathroom unfinished. Rude unprofessional hack and I really hope no one would hire him and his one helper."