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"Great"

"Very responsive, clear and professional. Gave me information I needed and then some."

"Mike responded quickly and was very personable He and his crew were great and they did a fabulous mulching job. Will use them again definitely "

"I couldn’t have had the whole process of installing a fence go smoother, they went above and beyond to meet my needs. Very prompt, courteous and clean. Would recommend to everyone 10/10 service"

"Sign contract April 4th 2025 was told would take two to three weeks this job was removing pressure treated and replacing with composite material we picked out samples from local building material outlet and showed so-called supervisor what we wanted was told he would be ordering them funny thing where we got the samples all items were in stock at least a week delay items had to be special ordered what we were told another special order for the railings another week delay called or message several times to correct mistakes July 4th is just around the corner job is still not complete"

"Perfectly well. And super timely. Can't recommend highly enough."

"The experience we had collaborating with Jeremy and the Sensible Home Products (SHP) team was outstanding and one beyond anything we could have imagined. In fact, we have never had a better experience with any contractor or company, of any type, than what we had with SHP. Trust, transparency, and talent are three essential elements that drive a fantastic customer experience. Jeremy demonstrated a level of trust that gave us comfort that the needed improvements made to our 90-year-old home, were appropriate and that the house would be safe, secure, and visually pleasing for future generations. This trust emerged from the initial quote that described the specific steps SHP would follow, to leaving the work area, every day, as spotless as when the team showed up, to traveling to the Boston area for a door that was not available at a store in Connecticut, to creatively and thoughtfully solving the issues and challenges the house threw at SHP, to taking every requested addition to the project with a can do attitude. In a nutshell, the SHP focus was ensuring that the improvements to our house would stand the test of time, and that the work was completed with care and dedication as if we were part of Jeremy’s family. Jeremy was transparent about the daily work. He sent us pictures of the progress made and of the structural issues that were uncovered. Although we would have wished wood rot, roof leakage, water damage and termite damage did not exist, they did. Because Jeremy provided the daily updates, he was able to share why the improvements were needed and important. He always answered my questions clearly and concisely. The SHP billing approach was clear so there were never any surprises. In fact, I was pleasantly surprised at how reasonably the project ended up costing. Observing Jeremy and the SHP teamwork was amazing. I have never seen such a talented, dedicated, caring, and creating team. They worked with amazing efficiency and effectiveness. I can attest, based on other projects we have taken on, this project would have taken much longer than the five short weeks (including Christmas and below freezing temperatures) this took. The quality of their work was remarkable and the pride in their workmanship was always evident. The extra touches he included in the project and the counsel he provided gave us 100% confidence that he would do what was right and that he, and SHP, would go above and beyond. The house is beautiful, and Jeremy and SHP will always hold a place in our hearts. They are an absolute gift, and they are now considered part of our family. I did not know Jeremy before this project, but I now count him as a friend. Going forward, we will call Jeremy and SHP first and we will know that he will care for us and for our house as if it was his own."

"Both projects would be considered large projects which were completed on schedule without any setbacks. The quality of work and materials used were better than I expected. If your considering using this contractor you won’t be disappointed."

"We can't speak highly enough about our experience with Better Homes Siding & Improvements, LLC. We contacted Mary Lou for vinyl siding, deck, doors and windows. We were very impressed with their products, service and overall work ethic. Mary Lou was a pleasure to work while we scoped out our projects, listened to our needs and priorities, and worked within budget. She communicated well, navigated our busy schedules, and ensured we were satisfied at every turn. Working with Kenny and his team, who did the installations, was a dream. Kenny takes incredible pride in his work and is beyond attentive to detail. He went above and beyond to ensure that every little item on our project list was completed, and did so without a single shortcut or workaround. Kenny does everything “the right way,” and treats your house as if it's his own. He's also just a delightful, genuine human who brightened up our home each day he was here! We will absolutely be using Better Homes for future projects!"

"Sammy and his team were professional, clean and efficient. Turned up on time, worked quickly, and produced a great result. I had a chimney rebuild and the team were able to salvage and reuse the old bricks. The chimney looks great. The price was competitive. They even paved a crack in my front steps with the leftover cement."