Get matched with top gate for driveway or security installers and replacers in Suisun City, CA

"David, the owner, was very responsive to my call for a new garage door; he provided me with a comprehensive quote for the work that needed to be done. And, he had the new garage door installed and working within the time frame that he had given me for when he would be able to get the job done."

"Larry and crew were great"

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"Excellent! Love the new door and opener. Timely, professional, good price, excellent service and left the place clean! I recommend them!"

"I am so happy with our new garage door that was installed today, 7/5/2022 by Antonio Ayala. He was professional, polite, efficient, and patient. Antonio was very diligent and meticulous with his work. We can’t thank him enough for the wonderful service. Corey from the Sales Department was nice, professional and responsive. I would like to recognize Andrew who did the measurement. RW Garage Doors has an amazing team. Thank you so much! Aimee Custodio"

"Excellent Service from planning through Execution and installation to final fine tuning. The folks communicated well and explained every detail of the step. Got permit and inspection done. It was seamless. Thanks. R."

"The garage door manufacturer required a $2500 deposit and was involved with the garage remodel starting June 2013 regarding measuring the openings while framing/stucco/drywall was in progress. We did request a vertical V grooved exterior appearance.
Manufacturing and Install:
The doors they manufactured and brought to the home were a manufactured paint-grade manufactured wood doors, looked VERY heavy & bulky (qualities we had never requested)  otherwise nothing special from the outside. The windows were single-pane.When they installed them I noted that the doors did not seal around all the edges equally, leaving gaps (1/2-3/4") along an area of the side/top of the doors, that will allow for small rodents or leaf blower projected debris to enter the garage readily. Elk Grove Overhead Doors made some adjustments, then blamed the situation on the stucco/framing and stated it is the best they could do, leaving me with uneven significant gaps around both doors.
Now after the initial rain exposure ( moisture only since they are protected by an eave)  it ALSO appears the exterior surface of the doors is starting to have blister-like but deep bubbles ( I would guess delaminations of the manufactured wood product) in several small areas, and the wood appears to be delaminating (flaking superficial layers at several of the V-grooves.
Openers and door function:
When they attached the openers my wife and I were alarmed how loud and 'clunky' the doors/openers were! Sounds like a castle draw-bridge being retracted with big chains. Since our garage doors are near our neighbor's master bedroom we had erroneously expected the new doors to be less noisy than the older doors we had. They installed chain drives ( instead of belt drives) which they stated they needed to use because of the heaviness of the doors. They stated most of the noise was the chain drive.Again, we never asked for  heavy doors. It appears as if  the doors are striking the middle rail when initially opening though they assured us it only looked that way. I was dismayed that these type of details were not worked out on paper before manufacturing and install since they were involved early in the garage remodel.
The wheels in the tracks intermittently squeal and sound as if they are not properly riding in the rails.
Corrective actions:
 
Initially after install and before full payment was made Elk Grove Overhead Door came back and "adjusted" the doors assuring us that they were fine and were not striking the railing and that they were not responsible for the door and wall leaving gaps.  Since they were been paid in full, they responded to my telephone call and promised to come out and take a look what they could do to make us satisfied with their product. They were a no-show for that appointment; since then I have made several telephone calls to John with our concerns and dissatisfaction with the doors and the noisy functioning; he has been apologetic and verbally responsive with promises that they would call me back the following day or week to set up a time to come out to make things right.  Several excuses later, (only after I called them and reminded them they had not called back to schedule repairs as they had promised) and 7 months after installation and payment we have new noisy doors that don't seal, sound like they are breaking/not functioning right and now the material they are made out of appears to be blistering and flaking. Wondering how soon I will need to replace the opener or door??
Nice polite people, but I would avoid Elk Grove Overhead Door at any price; my opinion is the new acquired headaches and expenses that come with the doors are not worth it.
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Creig has provided services for us for years.  Whatever needs doing on a house, he can and does do.  He is a skilled electrician, plumber, contractor, etc.  He has fixed garage doors, installed new garage door openers, installed lighting indoors and outside, fixed sliding glass doors, fixed plumbing leaks, etc. He comes immediately in case of an emergency to do emergency repairs.  He is always very professional, extremely skilled and a real gem. He cleans up thoroughly before leaving. I can't praise him highly enough.  He is honest and will tell you truthfully what can/should be done or what can wait. His charges are very reasonable. His work is excellent in every respect.

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"It was emergency call , could not open my door. Paid too much for springs, oh well the repair person was at my house 8 am sharp and was done in one hour. Since my door would not open I had no leverage in negotiating the fee . Paid $ 600.00 Maybe $200.00 too much"

"On September 03, 2011, I woke up, only to discover a flooded kitchen, from a leaking faucet under my sink. Out of hysteria, and quick thinking, I picked up the phone, and proceeded to call Forever Wood Construction Emergency Hotline. (916) 676-6610.  Within two rings, I was already speaking to a live representative. I gave them my address, and a quick overview of the scenario, and they were already on their way!!  The representative, also walked me through the procedure of turning my water off, through the phone.  About ten minutes later, Forever Wood Construction was already at my door step, with all the necessary tools on hand.  I am amazed to see such prompted service.  I proceeded to show them the water damage, and they thoroughly explained everything they were going to do, to prevent further damage, in an fashionably organized manner.  Within a half hour, I had my kitchen stripped down, and airing out  with their Huge Fans, and Dehumidifiers.  Forever Wood Construction Company, helped me to get all the necessary information for my Insurance company.  After the drying process, Clayton Witherow, Owner, presented a game plan, to ensure this would never happen again, and tips on different materials, they can use to increase the value of my home.  I went with the Travertine Stone Tiles, in which i love.  Forever Wood Construction had the kitchen done, with absolute quality results, in one day!!  I have never experienced a company with such great customer service, sense of urgency, and top quality results, as exceptional as I've experienced with Forever Wood Construction.  I will use them for any future construction job, whether it be an emergency job again, or not.  I will also refer Forever Wood Construction to all my family members, and friends.  I want to thank Forever Wood Construction, for making me feel comfortable in the situation at hand, and increasing the value of my home!!
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