Get matched with top sliding door or tracks repairers in Summitville, IN

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"Paul did some minor drywall repair after we fixed a plumbing leak. He repainted the ceiling and the kitchen. Separately he repainted our front porch including stabilizing a porch post that had some rot at the base. Paul and his crew were polite, efficient, professional, and did excellent work. Everything was thoroughly repaired and prepared rather than just putting a pretty face over it. We were always informed of our options, what would happen, and when. We have no hesitation about recommending them."

"Project went well and was completed in 1 day. Very professional crew made sure that they protected all floor surface against tracking dirt in or out."

"I am totally happy with the installation of my slider door. The tech (Tommy) was very thorough and took his time to get it right. I highly recommend Barrier windows."

"Innovative Garages did a wonderful job for me. They have a great showroom where you can go pick out the colors as well as the type of floor surface. Lisa was very helpful while I was making my selections. They were very flexible with scheduling, and moved me up in the schedule when there was a vacancy. Fritz and the team did a very nice job. The job was done very efficiently and there was no mess to clean up afterwards. I could not be more pleased with the results - the floor is beautiful. Thank you!"

"Our front door had been damaged by an attempted break-in for years and was getting progressively worse. We were pretty much unable to open it some days last winter. The salesperson that came out was friendly and well-informed. He went through all of our options and we decided on both a new front door and a new sliding glass door to the patio. The front door had many options that we went through which included the style of the door, the inside and outside colors and the style of the windows on either side of the door. He provided us with a quote which we accepted and he gave us what turned out to be a very accurate timeframe of when the doors would be installed. As we waited for the doors to be installed, Bee Window kept us apprised of where we were in the process and we worked out a couple areas in which there were questions. Installation day was scheduled and the installers arrived on time. It took a few hours for both doors to be installed. Before leaving, the installer guided me through opening and locking both doors and answered any questions that I had. They did a great job cleaning up the mess, both inside and outside of the house. The only negative I had with the entire process is that I felt that the price was a bit high. But after having the doors, and especially the new front door, I am more satisfied with this purchase than any other home improvement purchase I have made over the past 20+ years. The door is fantastic -- it closes properly and keeps the sound out and has zero gaps and looks absolutely beautiful."

"The price ended up being a few hundred bucks, but that's because we added a new chimney cap on. The general sweep was maybe around $100 or maybe a little less. They were pretty timely, organized and clean. We were pretty happy with the service."

"Alexanders excellent repair knowledge enabled them to just clean the ABS Sensors on the rear axle, re-assemble, and all the wiring shorts were gone.  All this was done quickly and for under $75.  That's over a year ago and everything still is working fine.  We're really pleased with their skill and honesty in solving repair problems-- highly recommend them.
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"Update:  I never did have them come fix the wall.  But despite the lack of prepping, I did recommend Jason's company to tons of people.  You can't beat the price.  2 hrs in and out and room looks amazing (as long as you don't notice the rough spots that weren't prepped).  I plan on calling him again the next time I need painting done for sure."

"RESPONSIVENESS TO NEEDS
There are different measures of success on any project and different constraints and issues that will challenge those measures.  My primary measure of success was a DRY basement, and Brian?s proposal to deliver it was comprehensive. He was committed to meeting my request while satisfying my second measure of success: do it at an affordable price.

ESTIMATE
Brian does all estimates himself instead of sending out salespeople (which I appreciate).  I scheduled Brian's first visit in the days following a large rainfall that caused flooding in neighboring areas, so his schedule was packed. Understandably, Brian was crunched between appointments when he arrived slightly behind schedule, but he had kept me updated in the hours preceding his arrival.  Brian quickly conveyed a focus on resolving the seepage problem.  He also listened to my concerns, identified primary and secondary issues, and said he would send a thorough e-mail containing precise details for a solution with a cost breakdown.  He arrived and left in about hour, and within a couple days he sent an e-mail estimate with two options. 1) A complete basement drain tile system with crack repairs, or 2) a partial system that he believed would resolve the problem at a lesser cost. He offered to allow me to "upgrade" to the full system in the future and pay the difference between the two estimates. This type of offer was not even discussed by the three other companies (two big names and one small business) that came for estimates.

With the exception of the extended (years-long) payment / financing options offered by the larger companies, Brian?s proposed solution was almost a hands-down winner.  The other small company was comparable, but after sending the initial estimate, Brian offered to return on the weekend to give me the opportunity to talk again when there was more time.  Other companies' approaches to doing exterior excavation ranged from doing minor reinforcement to not even wanting to touch it.  Brian, in contrast, said he can?t honestly guarantee a dry basement when he didn?t know what the previous repair looked like.  He offered to completely excavate the two walls that had work done previously and to replace (if necessary) any inferior quality materials with his own fix.  Now we're cooking with gas!  The cost of the job remained competitive, and this ?extra mile? effort on top of everything else fully satisfied my need to be 100% sure the seepage would be stopped.  I opted for the full drain tile system.

TIME
The timeframe Brian quoted was in line with all of his competitors: 2 days max.  The time element of the job met some challenges, taking 5 full working days to complete, (Tues-Fri plus half days Sat-Sun).  The reason?  The crew found the floor was new, dense 4-inch concrete poured on top of the original 4-inch concrete floor.  This meant twice the work for the breakup crew that was prepared for a conventional job, making it impossible to accommodate the original time frame. Brian promised to never leave a job unfinished, so he juggled his crews' schedules to make daily progress, and he never once raised his price despite the extra time or material (concrete) required. I was very grateful.  He also personally came to finish the job on the weekend rather than pushing it out to Monday or Tuesday.

EXTRAS AND RESPONSIVENESS
Some plumbing in the floor was impacted by the concrete breakup and required repairs due to its age and condition.  Brian took the time to find the exact materials I requested for the repair and installed them.  I was not present at installation so he took photos and video and sent them to me via smartphone so I could verify he got it right.  What other contractor does that?! He also paid attention to every detail for laying out the design of the downspout tie-ins, finishing touches, and every single special request I threw at him. He also spotted an additional leak in the corner of the foundation and sealed it up as well. His commitment to resolving every issue to my satisfaction was outstanding.

Brian made himself accessible via phone, e-mail and text, and he responded quickly to inquiries.  I wanted to know every detail of the work, and Brian accommodated. Another totally unexpected surprise came when Brian discovered that some of the promised work did not need to be performed, and he provided credit for this instead of using the difference for my extra requests.

SATISFACTION
"You'll be happy," is Brian's mantra.  He addressed a couple gripes - dust exposure to the first floor space; a few trampled plants outside - by providing equitable financial credits.  These professional oversights on his crew's part are unacceptable to Brian, and credit on the final bill was all he could do to make up for it.  Overall, the crew was polite, and one even brought a stack of extra floor tiles from his personal supply to replace some I'd lost during demolition work I had done weeks earlier!

From start to finish, despite delays and minor shortcomings, Brian executed on the proposed project by 100% nailing the two most important measures of success ? quality and cost. As for timing, the job ran long but Brian didn't quit until the job was done. I never expect perfection; nevertheless, Brian aimed to earn my satisfaction as his primary goal. I give an A+ on nearly every category, taking a point or two away for the issues mentioned.

Rain is coming in the next two days, and I'll only edit this review if the repairs fail to deliver a dry basement.  I am posting this review before the rain comes as a vote of confidence that I won't have to change a word.

The most important criterion to assess a job well done is whether you'd recommend a service provider to a family member or friend.  In Brian's case, I absolutely would."