Serving Trivoli, IL and surrounding areas
In business since 1999
Free estimates
Warranties offered
"A storm with horizontal rain and high winds last week caused water to come through a double-pane two-part picture window with an arched top, high up in our 2-story living room. As long as we had owned the house, there had been a pressure crack in the inner pane of the upper arched portion, but the condensation that resulted never seemed too much of a concern, But when water started coming in then dripping onto the lower sill and splattering out over a large area of the room, we couldn't tell if it was coming thru the crack, through the junction of the two parts of the window, or somewhere else. As soon as the worst of the wind and rain finished it stopped, but we had already gotten out a ladder and rigged up a container to catch the dripping. Upon inspection, it became apparent by the discoloration of the surrounding sill and trim that this may have happened before. I called a lot of places to see about fixing the window, but all of the local companies said they wouldn't touch a window that they hadn't installed, so my only option was replacement. And the company that had put the windows in when the house was built said there was a 3 week wait before the carpenters would even be able to set an appointment to come out to do an estimate, let alone do the work! <br /> Luckily I had also called Tom, and he happened to be the first appointment. Aside from being early and getting right down to business, he was very friendly and explained everything in great detail. After taking a look, he went ahead and ran some caulk where the two parts of the window met there was a slight gap. He said the window was structurally sound, the issue is with the surrounding trim, so there was no reason for replacement. Offered some ideas on where else the water may be getting in, a gable vent, but it was unlikely, and as it would mean ripping out part of the ceiling to inspect, unless it happens again, there's no reason to go there yet. <br /> Now to go cancel the other appointments I made, all of which seem to be high pressure salesman that are requiring both of us sit thru a 90 minute presentation! <br />"






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