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"great, the floors are beautiful!"

"Jeremy at ST&S was the epitome of professional but he was also very friendly. The work he provided is beautiful and his prices were extremely fair. As with all projects things changed as we went along and I found Jeremy to be flexible. If he said he would be at my house at 7am, he was always punctual. A couple weeks after the project was completed there was a small problem with the granite. I texted him, he contacted the company and arranged for the issue to be corrected. Our kitchen was completed in the time frame he originally projected. He is an honest business man. You will not go wrong when you hire ST&S!"

"Excellent work/service job on my cabinet microwave the contractor was prompted and efficient in his job thank you"

Reliable and detail-oriented contractor providing high-quality home repair and improvement services. I specialize in a wide range of tasks including general repairs, installations, maintenance, and small to medium renovation projects. My goal is to deliver dependable workmanship, clear communication, and honest service on every job, whether it’s a quick fix or a larger project.\n\nI take pride in treating every home with care and ensuring the work is done right the first time. Punctual, professional, and committed to customer satisfaction, I focus on practical solutions that keep your home in good shape!

Quality over Quantity! I take pride in everything I build or replace, I don't cut corners and I don't like to be asked to cut corners, pride is in the Quality of work, not quantity.

At Rocky Creek Remodels we take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional and friendly manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Best customer service that I could ask for .Very responsive and right on time .We needed a Carpet install next day because of remodeling we had going on in our house and called Hector just to get quote , He made it happen next morning which I never tought was even possible !His crew showed up even earlier than expected and got a job done so we could move on with our project .Really professional and fast crew ,Great quality Carpet and most affordable one out there !!!Would highly recommend them !!! If you are looking for professional,affordable carpet installation with great customer service this is best decision you will make ."

"Would have hired him of the 4 bids we received but our unique situation would not enable us to."

"Raul restretched my carpet after it was initially installed by another company. He had to do a lot of work which required reopening seams, and he did a terrific job. Even with having to redo seams, it looks great. I was so impressed I recommended him to my mother who bought a house this summer. Comparing my initial house installation to hers, it was about 8% less expensive, and, more importantly, the job was done well and done quickly. The seams are virtually invisible. He and his employees take a lot of pride in their work. He also replaced my mother's hardwood foyer. He came in on a Saturday and had the job done and covered before the painters got there at noon."

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NOTE: This review has been edited. Our original review for Tile Creations Big Deal bathroom renovation stated that I was satisfied with their work and that they did a good job. Our original complaint focused on difficulties in communication, and Tile Creations' refusal to honor the second of two Big Deals that we had purchased.

A professional who came to give an estimate on that second Big Deal project pointed out some major workmanship issues that that we had not originally identified. We have sent photographs and descriptions of the problems found to Tile Creations and we have changed our review to reflect these problems.

The major problems identified include:

Floor tile was installed directly onto the uneven, cracked concrete base that remained after the old tile was removed. Concrete backer board was not installed as promised in the Big Deal and the statement of work provided by Tile Creations prior to beginning work. The resulting tiles are unevenly spaced, not flush with each other, and not level.

Two different colors of grout were used in the tub surround. Most of the grout was a light gray color; the grout along the tub was a darker reddish color. The darker color draws attention to the uneven grout lines where some new tiles had to be replaced in the course of installation.

The grout used in the project was very crumbly and rough, and is flaking off in some places. It was not smoothed, cleaned, or sealed as specified in the Big Deal.

The baseboards and shoe molding still show some raw wood where they were not completely painted.  There are noticeable gaps between the wood and the floor. The finish work is sloppy.

Although we specified oil rubbed bronze for the plumbing fixtures and accessories, the tub drain plug and overflow cover are shiny chrome.

As our desired resolution, we are asking that the work be completed as described in the Big Deal that we purchased and in the written statement of work from Tile Creations.

    Tiles should be evenly spaced, flush with each other, and level.
    Grout should be all the same color, smoothed, cleaned, and sealed.
    Baseboards and shoe molding should be neatly finished and completely painted.
    Fixtures should all be the specified color - oil rubbed bronze.

If they will not complete the job as spelled out in the Big Deal and their statement of work, we'd like a refund so we can get someone else to fix these problems."