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"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."

"Please reconsider buying somewhere else any home improvements or upgrades. We ordered windows and a sliding door from them. It's been a year and today, still, we haven't gotten them installed, and the door isn't ready. There's been sooooo many delays on the windows being ready, and so many cancelled installment appointments on their part. Lowe's doesn't communicate with it's 3rd party contractors on statuses of the items. There's just been so many incidents with this order, that I can't list them all here. The 3rd party contractors are all willing and helpful when they do come or are on the phone, it's actually on Lowe's side when the ball is dropped. We're stuck with it at this point because we seem to be at the tail end of this nightmare, but PLEASE, PLEASE, PLEASE, reconsider going somewhere else. I think a great deal of the problem is that they feel they have monopolized the area, since their competitors are few and far away. I wouldn't give them any stars."

"All seemed well- Nate showed up when he said he would. Seemed knowledgeable and was professional. He told us what he thought would help make our stove more efficient. Told us to expect to see a bid in the next 2 days or so. Then charged us $75. First red flag. $75 for a bid?? The reason we called him was to look at our blower. He DID NOT EVEN TOUCH IT (second red flag) but told us it needed replaced and was a manufacturer defect. We paid him and then never heard from him again. He never sent a bid and won’t answer or return any calls or texts. Don’t waste your time, or money!"