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"Our heater stopped functioning on Nov 27, 2023 and we called Petro who had done the maintenance on it before and replaced a motor two years ago. They were responsive and a technician came two days later. He worked for 3 hours without explaining what the problem was. Then said he needed to replace the motor. He fixed the problem and left without much explanation. Two days later a bill of $2500 came via email. No explanation, no break-down. I called 4 times over the last 20 days, spoke to 4 different reps and was promised that a supervisor will contact me with the bill details. Nothing happened. Irresponsible customer service and unprofessional behavior. They show all the symptoms of big, bureaucratic, and indifferent service company. I would not recommend Petro if you have options of more personalized services."

Sam Multi-services Center

"Terrible. Just terrible. Whenever we had a conversation about what was included in our purchase or not, he was ALWAYS switching up his statement. Lou is full of empty promises and we had a poor experience with him. He recommended his brother, Chris Mellilo, to be our contractor. Upfront he seeemed like a good guy but it was our mistake. It took this guy over 6 months to complete 1/2 of our kitchen. BEWARE of Northeast kitchen and his rude and flakey brother who ruined our lives for over 6 months. Find another place to get your cabinets and do not listen to these guys. Terrible, just terrible."

"Joe and his crew didn’t excellent job. I would definitely hire them again. They had a very good attention to detail, especially when it came to the orientation of the tiles and making sure that the tiles we chose we’re up-to-date and modern looking for the existing style of the kitchen.."

We are a family owned business that has been helping homeowners with their flooring needs. We have been in business since 1980 and have been apart of the Abbey Carpet Franchise since 1994. We have a wide variety in all flooring types with all of the top manufacturers in the industry. Because of our large amount of orders and our national franchise, we get special pricing from our vendors, which we pass on to our customers!

Licensed and insured plumber.

"Very fittingly - Wind River's customer service absolutely STINKS. We used this company for nearly 15 years to service our septic and they consistently did a good job. However, they broke one of the covers to our septic system during their most recent cleaning and, despite repeated calls/requests that they fix the issue, they still have not done so three months later. We now have to find another provider."

We work with local builders, contractors, real estate agents, and residents with new kitchen construction, remodeling, and improving current kitchen design and function.

Mathews Brothers Plumbing & HVAC is a family business that began back in 1929, and has been in the hands of its third generation of master plumbers since 1998.\n\nDesign, Knowledge and Communication\n There are many things that make a Plumbing & HVAC contractor stand out. Mathews Brothers Plumbing & HVAC has 3 that made the difference for all their clients.\n\nDesign: Our experts know the challenges faced when constructing or remodeling in the Boston area. Working with buildings and homes that can be 100 to 200 years old has allowed our staff to learn about antiquated plumbing & HVAC systems and how to integrate the modern high efficiency systems into these structures. \n\nKnowledge: Within our company we have over 85 years of experience in the plumbing & HVAC industry, while continuously working with our manufacturers to educate ourselves on cutting edge technologies that make your home or business a more comfortable to live or work.\n\nCommunication: That success comes from the one thing that Mathews Brothers Plumbing & HVAC does better than anyone in Boston – it’s the thing that has made all the difference to our clients – Communication Insightful, Timely and Regular Communication. We are available 24/7/365, via phone, email, fax. We will meet with you at least once a week to review everything and answer anything you want: the thoroughness of what we do on your behalf and the continuous communication saves our clients time, money and frustration.

Remodeling and Carpentry