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"We recently had our entire basement finished by Matrix Basements, and we couldn't be more thrilled with the results! The entire process was smooth, professional, and stayed right on schedule. Rodrigo, our carpenter, did incredible work. His craftsmanship and attention to detail really brought everything together beautifully. Ben, our project manager, was fantastic at keeping everything running seamlessly. He was always communicative and made sure we were in the loop every step of the way. The whole team was timely, professional, and clearly committed to delivering a high-quality result. We’re beyond pleased with how everything turned out and can’t wait to start using and enjoying our new space. Highly recommend Matrix Basements! "

"Our experience with CWE Renovations has been marked by a troubling lack of professionalism, accountability, and customer service. Despite having a comprehensive record of issues spanning nine pages, we will have to summarize the key points here to provide a clear picture of why we strongly advise against using this contractor. Project Timeline and Delays: We were initially given an estimated completion timeline of approximately 12 weeks for our basement renovation. Contrary to this, the project has now extended well beyond 18 weeks. We were assured on two separate occasions (6/27 and 7/11) that only two weeks of work remained. Unfortunately, scheduling has been disorganized, with no clear plan to ensure tasks are completed consecutively. For instance, the electrician's work remains pending with no definitive schedule, and the carpet installation, scheduled for August 19th, was delayed due to the contractor's failure to arrange for measurement until July 26th (despite us inquiring about this since 6/27). Communication and Accountability Issues: Our attempts to gather accurate information and resolve issues have gone ignored. We discovered discrepancies when we contacted Waste Management regarding the pickup of our bagsters, only to find no record of an order. Additionally, a metal rack has been left for 2.5 weeks in our driveway due to the contractor's failure to follow up with Home Depot immediately upon it being left behind by mistake. More concerning, we found that the electrician listed on our permit had no involvement with our project. Upon investigation, we learned that the permit was improperly filed under a business' name, and the electrician ,who worked for the business, was only working on our project as a side job, potentially jeopardizing their professional standing. Overall Experience: The most disappointing aspect has been the lack of communication and ownership. We are left with an incomplete basement and are now seeking a refund for the portions of the project that have not been completed as promised. Given these significant issues, we strongly recommend avoiding CWE Renovations for any renovation projects. Our experience underscores serious concerns regarding their reliability and commitment to customer satisfaction. Everything incomplete as 8/12 (18 weeks after the start date with a 12 week estimate): Electrician to finish outlets, lights, light switches, etc (no eta) â we paid for on 7/30 Carpet Installed (given a date of 8/19 which is completely unacceptable when we have been asking about this since 6/27) we paid for on 7/30 requesting this refunded since Carpet Installation Guy does not want to work with Dan and quoted us almost half to install Trim completed around stairs and in bathroom - Paid Metal Rack Removed from Doors (Offered to reach out myself since Dan doesn't seem to have any urgency in it) -Requesting Dan cover the cost to remove on 8/15 Garbage Removed (two bagsters) We paid for on 2/26 Door Installed over the breaker box Lien Waivers from Plumber, HVAC, Electrician Railing on the stairs (which we have made clear we do not want this in until carpet is installed so we can get our couch downstairs) Paid on 4/12 invoice"

"Awesome, Joe was a true professional and did exactly what he said he would do installing our LVP. He explained that he would use floor leveling and what we should expect since our sub floor was so unlevel. It turned out great! We plan on calling him for future projects."

"I started the project with simple plans to replace and fix problems in a newly purchased home. brought Top Bros in and them came up with a number of great ideas to improve the look and function of the home. Looks great"

"Good work"

"Everything went as expected, Jason was very informative and helpful. I highly recommend him"

"Had a great experience with this crew. They built a paver patio in one day—super efficient, clean, and professional work. Price was the most competitive of out of 4 different companies I got quotes from. Communication was solid throughout, they stayed in touch regularly from quote to completion. They double-checked everything with me to make sure it was what I wanted. As a bonus, they removed some extra turf near the patio and filled in some bald spots in my lawn, which saved me a ton of effort. Quality of the work is great. Would absolutely recommend and hire again for future projects."

"The very best thing about Big Dave's is that he shows up when he says he will, he does the job we agreed on, and he cleans up after himself. Very different from any other GC I've dealt with in nearly forty years. Superior work at all times; fixes issues when required without question or demur. I'll have no other GC darken my doors ever again."