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"Filipo Pools llc is unprofessional does poor work lacks customer service skills as well as try is to bait and switch seniors They do not clean equipment or pool properly Always asking for extra money when you have a fixed agreement and either are not knowledgeable about their job or do not have necessary skills to do the proper work Look at the NEGATIVE REVIEWS GOING BACK YEARS WITH THIS COMPANY Filpo his wife and brother are a company to be very careful to do business with We have had it with the lies and false promises and false information and damage filpo pools llc has caused It is obvious they don't care about homeowners especially Seniors and always have there HAND OUT crying for unnecessary added fees when you already have a contract Hope they all business, workmen compensation insurance AND LICENSING DO NOT USE THIS COMPANY GOR ANYTHING STAY FAR FAR AWAY FROM ERIC AND FILPO POOLS LLC"

"He does a great job, he really does. Not just cleaning but problem solving as well."

"The quality of the job was excellent, they were punctual, professional, knowledgeable, and willing to work with the cx request. They were extremely friendly and courteous. I would highly recommend them."

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."