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"Everything was well done."

"Professional and was able to last-minute add a couch and some chairs to be cleaned during their visit!"

"Very professional , shows up on time and does exactly what the customer request. They do excellent work."

"As far as I know the project was a success. Quick and easy "

"STAY THE HECK AWAY FROM THIS FROM BELLA CUSTOM CARPERT CLEANING IN NEAR WEST SUBURBS OF CHICAGO! IT IS NOW A BILIGERANT CON! After 13 years, I hired them again for my front room and family room at $269 on 9/23/23 on a Sat. They came over 3 hours late from the appointment time. They were unable to communicate in English. When asked for proof on insurance and bonding they ignored me and intimidatingly with grunts and stares the big guys pulled the big tube and nozzle in the house. They did not know what to do! I had to direct them to the rooms and the stains I needed removed. Well, all they did was drag the vacuum nozzle across the carpet and leave! They blew dirt down into my floor vents and closed them! I was assured stains would be treated and removedâ ¦not! See pictures for the stains which was the reason I hired them. And here is when it gets nasty and really why not to use them. When I called Gary on Monday and told him, I said I had tried vinegar and water afterwards. Gary voice was slurred and laughed saying â thatâ s what we use. Let us come out and hit it again!â I asked how much, he said â only $120.â When I said why it wasnâ t done on Sat, he responded in the same slurred tone, â weâ ll be out to do it again!â I hung up. Hereâ s the definitive â kickerâ â ¦3 weeks later I get a call asking for the check. I told him I sent the check to Westchester because, incredibly, no address is listed on the receipt and that was what came up on the I â net. He said for me to send him another one in Lagrange. I told him no because I have a cancelled check fee. Again in a slurred, fogged in, tone, he said OK and he will call his Westchester office to see if they got it. Never heard back. It is obvious Bella now has a huge problem with service techs and apparently polluted ownership. STAY AWAY FROM BELLA! IT IS NOT WHAT IT WAS!"

"This cleaning was considered post construction cleaning due to the contractors/painters left so much dust in the home, so it took longer than anticipated to clean. Which I completely understood because of the amount of dust and they were very thorough in all of the cleaning. After they were done, you would never know that the house was even dusty. They also gave me suggestions on how to maintain the cleaning in the kitchen since the previous owners seemed to not clean after cooking with grease that had built up on the cabinets, stove top and oven. I appreciate all their hard work and attention to detail."

"would not recommend this company. After they cleaned my AC, the technician seemed visibly panicked, and shortly after he left, my AC completely stopped working. I contacted the company right away. They said they would reach out to the technician, but no one has followed up. I also tried contacting the technician myself with no response. It has now been two days without AC and no communication from the company. Extremely disappointing service and lack of accountability."

"Very professional and good work!"

"She and her helper did a fantastic job beyond my expectations. Definitely impressed!!"

"Completed on-line form for quote and was called back within an hour by a very professional representative. She asked a few additional questions and was able to get me on the schedule for the next afternoon. Technician texted me that he was 30 minutes away. When he got there he inspected everything and told me what he was going to do. No surprises on the work needed nor on the very competitive pricing. Highly recommend this company. "