Get matched with top dryer vents cleaners in Waverly, MN

"We were very impressed with Mike and his team. They were prompt, communicative and professional. We had not had our ducts cleaned for a considerable time and it showed! Integrity took before and after pictures to show their work and they did a phenomenal job. They also gave us pointers for things to watch for. We will definitely be using them again in the future and make this a part of our regular annual routine."

"They did an excellent job!"

"Vent guys were incredibly pleasant to deal with. Service was available next day. He went the extra mile when it was discovered that some of the piping needed replacing; he undertook some tricky work to get the replacement pipe in place, and did an excellent job. Pricing was quite fair!"

"Excellent! No pet odor - removed urine and feces. Very professional - wore mask which I appreciated! Have hired before and will do again!!"

"The cleaning went well as far as I can tell. However, the inspection check-off list gave me some real questions about the integrity of their inspection. The inspection simply showed everything was satisfactory with no problems inside or out. I was quite surprised by this because there is a lot of mortar missing from the top few layers of brick, the chimney cap is cracked, and we had experienced water leaking in through the chimney. I figured that if they didn't notice these obvious defects on the outside of the chimney, how well did they actually examine the inside of the chimney. When I called to discuss this with Cathy, one of the owners she was very professional at first and said they'd send another inspector out to check things out at no charge. A few days later this offer was rescinded and Cathy became very defensive telling us that our chimney was fine. She told me that I have "trust issues" and after talking with my wife called her a "F***ing B*tch." When I showed her pictures of the chimney which has CAULK in place of the missing mortar in the top few rows of brick she tried to tell me that this was acceptable. Maybe their standards are extremely low, or maybe they just cannot admit when a mistake was made. I'd steer clear of this company. They are rude, unprofessional, and have very low standards for quality. Steer clear."

"I just recently had a duct cleaning done by a reputable company after moving into another home. The time and manner in which they performed the service was well beyond what I had experienced with Top Dog. So, that is why this complaint is being filed after more than 1 yr. Top Dog advertised (and still do) $99 for 10 ducts and $15 for each additional duct. Also, they said there would be an additional nominal charge for being outside of their normal area. My home had 14 ducts, so the service charge should have been $159; however, they charged $400 plus $30 tax. In addition for the exorbitant bill, only one guy was there for 1 hr, failed to clean several of the ducts, and instead of using a large vacuum hose placed at the furnace plenum and compressed air via the vents, they only used a small brush ad vacuum hose via the vents. Clearly, I received unsatisfactory service (now that I know how it should be done) and was grossly overcharged. Its outrageous that Top Dog has an A+ rating with the BBB. I would never recommend their service and disgusted that they are still in operation."

"The furnace in my condo had a crack in the heat exchanger and was red tagged. It was time to replace. I got proposals from several HVAC companies. Most had long lead times due to supply chain issues or a booked schedule, which was an unpleasant proposition given that the colder months were fast approaching. Residential Heating and Air was the last company I contacted. I was immediately impressed by the great customer service and the attentiveness to my needs. Chris, the owner, came over himself to assess the situation and provide an estimate. He was able to find a Magic Pak unit that fit the limited space and provided an estimate that was very competitive. Installation only took four hours, plus another hour for the electrician to finish the hookup. First contact to installation was less than two weeks, which was pretty remarkable, especially given how covid has disrupted the supply chain. I couldn’t have asked for a better experience. I highly recommend this company."

"When I first called about broken AC, they were able to send out a service tech the same day. The problem was actually in our furnace. We had the choice of repairing it or getting a new furnace; we chose the latter since the furnace was 17 years old. Following the installation two days later, AC was working, but then ceased working again the next night (a Friday night). When I called them Monday morning, a service tech was again here the same day. There was a problem in the AC unit, which may or may not have been driven by initial furnace problem. Tech fixed it no charge; AC was back working. All four employees (techs and installers) were polite and careful about taking off their shoes in the house."

"Very nice thank you"

"Quality Called this morning from work . Furnace was out. They had a tech out within an hour. That's the good. Here's the bad: in my home 30-40 minutes says the damage extensive. crack? Needs expensive 2000.+ Repair or replace after supposed diagnostics? I get on YouTube and a video a guy posts shows me how to read the error code. I get home and get the code and YouTube search that problem they send me outside to check the intake PVC pipe coming into my home. It is blocked with snow. He (their technician)never checked it no footprints in the snow but mine. Cleared the block she's running great. Paid them 159.00 for that????? YouTube guy saved me thousands of $$$$ beware of this company.... I reached out to an old friend who does this and he said if their tech found a crack that he would have taken a carbon monoxide reading and put that info on the red tag he left on the unit. No such test performed. No reading left. Just a nice quote for over 2000.00 for future repairs that wanted to schedule asap.. you know for my benefit??? Service:"